I know this has been mentioned in other threads via search, but I thought it would be good to pull those instructions and include it in the VAG-COM thread so that it's in the same place...
To mute the Soundaktor (as an alternative to pulling the fuse):
A9 Structure Borne Sound (in my car, this was in the second Installed tab, not the first one that's shown by default)
Adaptation 10
At Channel drop down choose "Volume of structure borne noise actuator" (only choice)
Enter a value in the proper box (0% = mute :))
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