I'm writing to see if anyone can assist me in the proper procedure as per Audi how to replace the motor mounts on a C7 (2015 to be specific) RS7. The issue is Audi replaced my motor mounts (as part of an insurance claim sublet repair) and after the repair job I ended up hearing a clicking noise for about a month. Naturally I returned it to the repair shop who was originally tasked with my bumper repair who stated that they only did bumper work and sent it to Audi for the suspension/frame inspection and, if needed repairs. When I ended up taking it back to Audi, they identified 3 subframe bolts were loose. I let them know they were the last ones to preform work on it when they did the motor mounts however, they still charged me for finding and correcting the sub frame bolt issue. They stated that when they replaced the motor mounts, they didn't touch the subframe. I'm asking the Audizine community to help me identify, if the repair as per the service manual calls for any portion of the subframe to be removed and if so, where can I find this information. Thank you in advance.
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