Audizine - An Automotive Enthusiast Community

Results 1 to 2 of 2
  1. #1
    Established Member Two Rings 613b8s4's Avatar
    Join Date
    Jun 30 2022
    AZ Member #
    742443
    My Garage
    2011 6MT S4, 2021 Explorer ST
    Location
    Ottawa Ontario

    Strafe design customer service

    Guest-only advertisement. Register or Log In now!
    I ordered a front splitter, side skirts and side skirt winglets from Strafe design 3 months ago. It took 7 weeks for the first package to come it was just the side skirts. I emailed them and took like 3-4 emails before they answered saying the rest would be shipped out later that week. I just received the next package and it’s another set of side skirts. This company’s customer service is horrendous. I have no idea if and when I will get the items I PAID FOR. Just a warning beware it’s impossible to get an answer out of them it’s impossible to get anyone on the phone and now I have 2 sets of side skirts and none of the rest of my order


    Sent from my iPhone using Audizine Forum
    2011 6MT PHANTOM BLACK PEARL, 034 STAGE 2+ WMI 034 INTAKE 034 MOTORSPORT ENGINE MOUNTS 034 DRIVETRAIN MOUNTS BILSTEIN B8 SHOCKS 034 STRUT MOUNTS H&R SPORT SPRINGS CTS HX CTS CATBACK EXHAUST CAP TEST PIPES CAP V2 CARBON DIFFUSER CAP HIGH KICK CARBON SPOILER iABED THROTTLE BODY JXB SS INSTA: @613_B8S4

  2. #2
    Senior Member Three Rings 09w211's Avatar
    Join Date
    Apr 25 2014
    AZ Member #
    195691
    Location
    United States

    Quote Originally Posted by 613b8s4 View Post
    I ordered a front splitter, side skirts and side skirt winglets from Strafe design 3 months ago. It took 7 weeks for the first package to come it was just the side skirts. I emailed them and took like 3-4 emails before they answered saying the rest would be shipped out later that week. I just received the next package and it’s another set of side skirts. This company’s customer service is horrendous. I have no idea if and when I will get the items I PAID FOR. Just a warning beware it’s impossible to get an answer out of them it’s impossible to get anyone on the phone and now I have 2 sets of side skirts and none of the rest of my order


    Sent from my iPhone using Audizine Forum
    Nothing new here. It's very well known that strafe design has dogshit customer service and even worse shipping times. Hope you get your products but most people end up doing a charge back.

    Sent from my Pixel 7 using Audizine Forum mobile app

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  


    © 2001-2025 Audizine, Audizine.com, and Driverzines.com
    Audizine is an independently owned and operated automotive enthusiast community and news website.
    Audi and the Audi logo(s) are copyright/trademark Audi AG. Audizine is not endorsed by or affiliated with Audi AG.