Who's Changing Their Own Oil?

[NapalmEnema]

Yes. Just recently did this on my RS3.

https://www.fcpeuro.com/products/aud...y-06d115562kt5

You simply order the oil change kit, and then when you're ready for your next oil change you order the kit again. Perform the oil change and keep all of the original packaging (oil bottles, filter box, drain plug bag, etc.). Simply drain the old used oil back into the packaging, submit a "lifetime warranty" replacement on the original oil purchase, and then ship it back. Within 48 hours of receiving, they will refund you the original purchase price.

I don't understand. How can this be good business for them? Or are you just returning used stuff as 'what you ordered' and they take it back as a return?

[Potatohead_RS3]

I don't understand. How can this be good business for them? Or are you just returning used stuff as 'what you ordered' and they take it back as a return?

It's a replacement program. You need to essentially buy the product(s) twice before you can return, because you need to buy a replacement for the used up item(s) that was originally purchased from them.

[theverge]

I don't understand. How can this be good business for them? Or are you just returning used stuff as 'what you ordered' and they take it back as a return?

It’s for parts not oil, no idea how the dude is returning used oil to them.

[Potatohead_RS3]

It’s for parts not oil, no idea how the dude is returning used oil to them.

It also works for oil

[theverge]

It also works for oil

You are correct.

https://help.fcpeuro.com/hc/en-us/ar...-I-return-oil-

What an odd business model.

[imadad2]

Ok, so it isn't just me. I read it the same way. That you are returning used oil for warranty claim. Maybe I'm confused.

[Potatohead_RS3]

Ok, so it isn't just me. I read it the same way. That you are returning used oil for warranty claim. Maybe I'm confused.

I agree the business model is messed up but they seem to make it work.

You can buy a jug of oil and a filter, use it, then order another set for your next oil change. Then you can return the old oil and filter and get your money back. You can do this with brakes, suspension components, whatever.