034Motorsport B9 EA839 2.9TT ECU and TCU Tuning Bundle Available Now & 10% Off!

[Nez136]

Just talked to my close friend who purchased the tune last week. He Couldn’t install it bc there isn’t a ecu box code? Anyway, it’s been two days since that email exchange and no word since then. He sent a few emails with no responses. Said he just tried calling and they don’t take phone calls.

Obviously things take time but the breakdown in communication is an issue for me. I really want this tune but not in a rush to dump a G on something I can’t even use or get a response about updates.
What if something serious goes wrong and needs to be addressed? They just don’t answer the phone ?! 30 days money back guarantee if they answer the email that is🤣
I’m not trying to bash bc I DO want this tune… just trying to address a current issue from an almost guaranteed new customer, me.
Hopefully this is a fluke situation…

[Bezlar]

Just talked to my close friend who purchased the tune last week. He Couldn’t install it bc there isn’t a ecu box code? Anyway, it’s been two days since that email exchange and no word since then. He sent a few emails with no responses. Said he just tried calling and they don’t take phone calls.

Obviously things take time but the breakdown in communication is an issue for me. I really want this tune but not in a rush to dump a G on something I can’t even use or get a response about updates.
What if something serious goes wrong and needs to be addressed? They just don’t answer the phone ?! 30 days money back guarantee if they answer the email that is
I’m not trying to bash bc I DO want this tune… just trying to address a current issue from an almost guaranteed new customer, me.
Hopefully this is a fluke situation…

I also own a sq5 so I have paid attention to their tune over there. There have been a couple hiccups. So being able to get an answer about a problem you might be experiencing is pretty important especially if it’s your only car. Testing on a few cars does not bring out the amount of problems that having 100 customers buy the tune and drive it everyday. I’ll wait a little. A week or two. Lol


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[HurrayFive]

Just talked to my close friend who purchased the tune last week. He Couldn’t install it bc there isn’t a ecu box code? Anyway, it’s been two days since that email exchange and no word since then. He sent a few emails with no responses. Said he just tried calling and they don’t take phone calls.

Obviously things take time but the breakdown in communication is an issue for me. I really want this tune but not in a rush to dump a G on something I can’t even use or get a response about updates.
What if something serious goes wrong and needs to be addressed? They just don’t answer the phone ?! 30 days money back guarantee if they answer the email that is🤣
I’m not trying to bash bc I DO want this tune… just trying to address a current issue from an almost guaranteed new customer, me.
Hopefully this is a fluke situation…

I mentioned lack of brand new ('22) box code support for my RS5 SB a few pages back, I've gone through this with every vendor w/ a new car and a new flash, APR, EPL, and now 034, it takes a couple of weeks usually to get new box codes covered. The app tells you to email support as there are no files matching your box code(s), I did, they responded to my email within 24 hours saying that was the case and sent the codes to their engineers to cover. You have to actually code support for them individually, every vendor runs in to the same thing w/ the latest revision box codes.

[Nez136]

I mentioned lack of brand new ('22) box code support for my RS5 SB a few pages back, I've gone through this with every vendor w/ a new car and a new flash, APR, EPL, and now 034, it takes a couple of weeks usually to get new box codes covered. The app tells you to email support as there are no files matching your box code(s), I did, they responded to my email within 24 hours saying that was the case and sent the codes to their engineers to cover. You have to actually code support for them individually, every vendor runs in to the same thing w/ the latest revision box codes.

His car is a 2019.

[HurrayFive]

His car is a 2019.

Doesn't mean anything, my '19 SQ5 box code wasn't supported by APR back when S4/5 box codes both were. The same model year can have as many as 4-5 different variants, they have to have come across the variant at least once before to have already coded for it, it's just how it works. They start with a shop car and a few beta users to get an idea of common codes and launch with those. In my case it's so new it's the first time they've seen it for my RS5, same thing happened with my S3 when it was new, same thing w/ my S5 w/ EPL. Same w/ their SQ5, it's not unique to 034 and I've had it happen w/ every vendor now is all I'm saying.

[Nez136]

Doesn't mean anything, my '19 SQ5 box code wasn't supported by APR back when S4/5 box codes both were. The same model year can have as many as 4-5 different variants, they have to have come across the variant at least once before to have already coded for it, it's just how it works. They start with a shop car and a few beta users to get an idea of common codes and launch with those. In my case it's so new it's the first time they've seen it for my RS5, same thing happened with my S3 when it was new, same thing w/ my S5 w/ EPL. Same w/ their SQ5, it's not unique to 034 and I've had it happen w/ every vendor now is all I'm saying.

Again to me it’s the communication that matters. Obviously it’ll be sorted.

[HurrayFive]

Again to me it’s the communication that matters. Obviously it’ll be sorted.

So far Chris @ EPL and George @ BMS win the communication performance prize, I can email either of them directly and get an almost immediate response, but they're an exception to the rule. It's also why I still think they both put out great products, I've had issues with both and they were both super responsive. We'll see how 034 compares.

I was actually just out driving the car today (I mostly walk where I live, the car is an exception to the rule) and it's already so dang quick with the JB4 on map 2, I'm just still not even sure I'll actually use the flash, heh, but we'll see what happens once they add support for my box codes.

[Nez136]

So far Chris @ EPL and George @ BMS win the communication performance prize, I can email either of them directly and get an almost immediate response, but they're an exception to the rule. It's also why I still think they both put out great products, I've had issues with both and they were both super responsive. We'll see how 034 compares.

I was actually just out driving the car today (I mostly walk where I live, the car is an exception to the rule) and it's already so dang quick with the JB4 on map 2, I'm just still not even sure I'll actually use the flash, heh, but we'll see what happens once they add support for my box codes.

I logged and sent it late on a Friday once and George responded within 30 min. It’s pretty tough to beat his communication.

I run map 5 e30ish blend and I know that going full e85 tune will be well worth it. My car feels like a rocket on a 65 degree day. I have years of experience with piggy backs, ecu flashes, and even had a stand alone AEM on my 760hp evo from 14 years ago. The flash easily takes the cake for all around drivability. I just know it’s better. The question is, is it worth destroying my warranty, and will I have similar support?

[034Motorsport]

I logged and sent it late on a Friday once and George responded within 30 min. It’s pretty tough to beat his communication.

I run map 5 e30ish blend and I know that going full e85 tune will be well worth it. My car feels like a rocket on a 65 degree day. I have years of experience with piggy backs, ecu flashes, and even had a stand alone AEM on my 760hp evo from 14 years ago. The flash easily takes the cake for all around drivability. I just know it’s better. The question is, is it worth destroying my warranty, and will I have similar support?

Shoot us a PM with your email address and we'll happily look into it. Due to a high volume, our current response time is within 1-3 business days. We are actively replying to customers as soon as we possibly can and we appreciate your patience.

-Sean@034

[HurrayFive]

I logged and sent it late on a Friday once and George responded within 30 min. It’s pretty tough to beat his communication.

I run map 5 e30ish blend and I know that going full e85 tune will be well worth it. My car feels like a rocket on a 65 degree day. I have years of experience with piggy backs, ecu flashes, and even had a stand alone AEM on my 760hp evo from 14 years ago. The flash easily takes the cake for all around drivability. I just know it’s better. The question is, is it worth destroying my warranty, and will I have similar support?

Valid points is valid. You have to assume you worst case and that our friend Warran Tee will be gone once you flash. If there was a massive ceiling between flash and JB4 like their is on the S models it would be easier to pull the trigger too, but it's already plenty quick w/ even a JB on pump gas, and while I agree and have said that, yes, every part of drivability is better with the flash(es), it's still just a smaller, more incremental gain, so it's a harder decision to make for sure. Or we're all just getting older and more experienced and less likely to make these decisions. 😂

[034Motorsport]

Sean, is there any chance you could make this adjustment for both valves open on the 93 file when it is released? I really have no idea but I thought it wouldn't be hard to program the file to open both valves always when in dynamic only, with all other modes unchanged. My car already opens both valves when in park, just not in drive whilst parked.

Valves are something we can always look into in a future revision!

Regarding all of the comments about TD1, we cannot offer any guarantees that a dealer cannot or will not see that your ECU has been previously flashed, even if you bring it in on the stock file.

We always put reliability and safety first in every tune we make, and product we design. You can be sure that your 034Motorsport tune is refined and safe for all uses. We went a little further into this in a previous comment:

One thing to clarify here is that you are claiming that because all tunes raise power, they are removing safety systems. This is inherently incorrect. It is true that when you increase power, you reduce more of the safety factor that is engineered in when designing various components of the car, but if properly calibrated, you can stay within a safe margin of that safety factor.

Safety "systems" as you call them, are various software-based protocols that can be implemented to ensure the powertrain is running healthily at these higher outputs. Many competitor companies do not utilize these protocols to the extent that 034 does, and that is what we mean when we are discussing safety features.

For example, We were the first tuner in the B9 S/RS space to require our TCU tune along with the ECU, as that is the only way to allow for proper communication of torque to the TCU and allow the TCU safety systems to still operate correctly. By not allowing the TCU to accurately receive torque values, it cannot adjust clutch pressures or line pressures to safely handle the increased torque, nor can it communicate to the ECU if it needs to reduce output due to heat issues. 034 felt it was required to allow this cross-communication between the ECU and TCU to ensure that both systems are operating synchronously. This is not something that various piggybacks, or any other tuner currently offer.

Going further, we have things like our thermal control strategies, where we make real-time adjustments to the performance of the vehicle based on charge air temps to ensure the engine runs safely under continued high load, and our rescaling of coolant control strategies keeps overall oil and coolant temps lower for safer use.

While I agree that all existing options have "sufficed" over the last 2 years, I would not use that as litmus for what is acceptable. We at 034 feel that the true comprehensive way to improve performance and retain reliability is through the comprehensive calibration efforts we have endeavored on, and have available in our file. It is important that we confront some of the misconceptions presently in the community regarding these things, hence why we do not stray away from talking about them on our live stream or in our comments here.

Our website will also go into further detail on how we've optimized this tune: https://store.034motorsport.com/034m...ng-bundle.html

034Motorsport customer support and tuning support is actively replying to customers as quickly and as efficiently as they possibly can. We take pride in serving our customers and their needs and we are here to help! We do apologize for any delays that there have been in getting a response. Due to a high email volume, we are actively targeting a 1-3 business day response time in relation to the last received email.

We really appreciate your understanding and patience while we work on getting replies to everyone, and we thank you for giving us the opportunity to make things right.

-Sean@034

[Nez136]

Just saw my buddy’s draggy time and 60-130 is slower than his APR tune was. Don’t know the 1/4 as he didn’t launch the car. Anyone else have some draggy times yet?

[Bezlar]

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[Pwr]

This is my first impressions of 034’s tune. I’m no APR fanboy as I have had issues from them early on with this platform as well. APR was able to get it sorted and I hope 034 is as well. My goal is open and honest feedback so tweaks and enhancements can be made. Lengthy review below:

I’m hoping for a mislabeled map on 034’s server or something but I flashed stage 1+ E85 with corresponding TCU tune and my times are disappointing to say the least.

034 has claimed APR and others inflate their dyno numbers but I can saying coming from the APR stage 1+ E85 tune my car was actually faster before the switch. 034 also has a slight rough idle cold start on e85 which APR did not. Fine once warmed up. Car did run fine, but I also noticed that on the APR tune once I shifted the car into drive, sport mode on, I could feel the car idle up and lurch forward. I could even hear my turbos spool. The idle up is still there on 034 but the audible turbo spool and lurch forward is gone. The car used to feel like a rocket waiting to take off now it’s dialed down some.

As mentioned above I’m running the 034 1+ tune which is a step above the tune used to run their claimed 60-130 of 8.65. My best run was 9.72 on 034 and 9.70 on APR. I will attach my dragy runs and 034’s claimed time for reference.

Ambient temp was colder with 034’s run than APR’s. Ethanol percentage was slightly higher with 034’s run as well. All other variables are equal. Same mods, same road, dynamic mode for both, TC fully off. Only reason for the first invalid run on dragy was low satellite signal. I reset it and followed it up with another run after a cooldown period that, and that run was validated by dragy but a little slower than my first run at 9.84

Once again I hope this is an easy fix or even a mistake on my end somehow, but my flash software shows the correct maps were installed. I want to continue with 034, and hopefully we can get to the bottom of why my time is almost a full second slower than their test car even though I have the stronger tune and more supporting mods with better exhaust flow.

Mods:
APR HPFP
CTS test pipes
CTS intake
AWE non res track
APR coilpacks
New gapped plugs at .024
Fuel it ethanol sensor on P3 gauge
IMG_3439.jpgIMG_3443.jpg


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[Bezlar]

I’m sure it’s jb4’s fault.


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[HurrayFive]

I’m sure it’s jb4’s fault.


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😂😂 Damn dat jb4 doe


To Pwr, 034 did mention their stage 1/1+ tune is finicky with non-stock exhausts, I'm guessing maybe out-of-band EGT's w/ your test pipes are causing the car to dial boost and timing back a tad. Orrrrrrr they've literally got just enough data to launch a 1+ tune and you're the guinea pig for more revisions, haha. Although I'm still waiting on box codes for my 034 91 tune, the more I've thought about it this week, the more I think I'll just stick w/ the JB4 on map 2 since all I've got access to is pump gas. It's already too easy for me to drive it like an asshole. Wait, *am I* the asshole? Haha, regardless, I'm sure 034 will have this worked out for you and still puts out a great product, early revs from every vendor have these same teething issues.

[Fabre80]

Something to keep in mind here is that some competitor baseline power figures are 20whp and tq higher than our baseline, and if you look at the power differences between our figures and some competitors, you'll see the delta is ~20. We can artificially inflate our baseline numbers to make the peaks higher as well, but that is against our data-driven philosophy behind our development and product showcasing.

We would be willing to offer 10 JB4 customers 30% off of our tuning to have an opportunity to truly experience the difference between a JB4 piggyback and a fully developed tune (in both shear performance, and drivability/refinement). If you are interested in taking advantage of that and trying it out, please email [email protected] We also have a 30-day money-back guarantee for anyone that purchases our files to allow a zero-risk opportunity to experience the changes from Dynamic+ tuning.

-Nick@034

Nick I just purchased your tune bundle and I just saw this post!! Can you guys check my order and help with the rest? I have a JB4 now and will be switching over would love that extra 20% savings! PM me and I can give you my order number.


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[Pwr]

Damn dat jb4 doe


To Pwr, 034 did mention their stage 1/1+ tune is finicky with non-stock exhausts, I'm guessing maybe out-of-band EGT's w/ your test pipes are causing the car to dial boost and timing back a tad. Orrrrrrr they've literally got just enough data to launch a 1+ tune and you're the guinea pig for more revisions, haha. Although I'm still waiting on box codes for my 034 91 tune, the more I've thought about it this week, the more I think I'll just stick w/ the JB4 on map 2 since all I've got access to is pump gas. It's already too easy for me to drive it like an asshole. Wait, *am I* the asshole? Haha, regardless, I'm sure 034 will have this worked out for you and still puts out a great product, early revs from every vendor have these same teething issues.

Yeah for sure, I’ve already emailed 034 about this and awaiting a response. I wanted to give the 2.9T community a heads up about my experience. There are several positives so this isn’t just all negative. The ease of at home flashing and their software has been great! Data logging once released will be even more helpful.

In fairness I did tell them beforehand of my mods and they didn’t think I would have any issues, but said they would work with me to get it right. So I have no doubts 034 will get it sorted, but real world feedback is important and if this post happens to get my email looked at quicker and the problem is resolved faster for both myself and others it’s a win-win.




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[Nez136]

PWR = said friend.

My guess was also something to do with the test pipes and back pressure when we spoke earlier today. I run an awe touring with stock cats so I’m tempted to give things a go but not completely sold yet by any means. When I see a draggy run as good as 034s, I want to see more follow up data. Especially from customers. I am NOT trying to bash at all. I really want this to be as good as they say bc i want a at home flash option with times as advertised. So hopefully we will have more answers. My JB4 will suffice for the time being.
I guess at the end of the day I can run a draggy, buy tune, run draggy v JB4 and if not satisfied then get refund 🤷🏻*♂️
It’s just a huge hassle to deal with that whole thing..

[034Motorsport]

This is my first impressions of 034’s tune. I’m no APR fanboy as I have had issues from them early on with this platform as well. APR was able to get it sorted and I hope 034 is as well. My goal is open and honest feedback so tweaks and enhancements can be made. Lengthy review below:

I’m hoping for a mislabeled map on 034’s server or something but I flashed stage 1+ E85 with corresponding TCU tune and my times are disappointing to say the least.

034 has claimed APR and others inflate their dyno numbers but I can saying coming from the APR stage 1+ E85 tune my car was actually faster before the switch. 034 also has a slight rough idle cold start on e85 which APR did not. Fine once warmed up. Car did run fine, but I also noticed that on the APR tune once I shifted the car into drive, sport mode on, I could feel the car idle up and lurch forward. I could even hear my turbos spool. The idle up is still there on 034 but the audible turbo spool and lurch forward is gone. The car used to feel like a rocket waiting to take off now it’s dialed down some.

As mentioned above I’m running the 034 1+ tune which is a step above the tune used to run their claimed 60-130 of 8.65. My best run was 9.72 on 034 and 9.70 on APR. I will attach my dragy runs and 034’s claimed time for reference.

Ambient temp was colder with 034’s run than APR’s. Ethanol percentage was slightly higher with 034’s run as well. All other variables are equal. Same mods, same road, dynamic mode for both, TC fully off. Only reason for the first invalid run on dragy was low satellite signal. I reset it and followed it up with another run after a cooldown period that, and that run was validated by dragy but a little slower than my first run at 9.84

Once again I hope this is an easy fix or even a mistake on my end somehow, but my flash software shows the correct maps were installed. I want to continue with 034, and hopefully we can get to the bottom of why my time is almost a full second slower than their test car even though I have the stronger tune and more supporting mods with better exhaust flow.

Mods:
APR HPFP
CTS test pipes
CTS intake
AWE non res track
APR coilpacks
New gapped plugs at .024
Fuel it ethanol sensor on P3 gauge
IMG_3439.jpgIMG_3443.jpg


Sent from my iPhone using Audizine

Your email has been received by our tuning department and they will take a look at this to help ensure that your car is running safely and properly, though, when you are running modifications that are not necessarily recommended, it is difficult to confirm results. We cannot recommend running aftermarket downpipes/catalysts on our Stage 1/1+ tuning. This will be something we will support with our Stage 2 tuning which will be available in the coming weeks.

Our response to downpipes on Stage 1 @14:27 in this video. Not sure why AZ is bugging out about me having it start at a certain point.


Thank you for sending us your feedback.

-Sean@034

[034Motorsport]

This is my first impressions of 034’s tune. I’m no APR fanboy as I have had issues from them early on with this platform as well. APR was able to get it sorted and I hope 034 is as well. My goal is open and honest feedback so tweaks and enhancements can be made. Lengthy review below:

I’m hoping for a mislabeled map on 034’s server or something but I flashed stage 1+ E85 with corresponding TCU tune and my times are disappointing to say the least.

034 has claimed APR and others inflate their dyno numbers but I can saying coming from the APR stage 1+ E85 tune my car was actually faster before the switch. 034 also has a slight rough idle cold start on e85 which APR did not. Fine once warmed up. Car did run fine, but I also noticed that on the APR tune once I shifted the car into drive, sport mode on, I could feel the car idle up and lurch forward. I could even hear my turbos spool. The idle up is still there on 034 but the audible turbo spool and lurch forward is gone. The car used to feel like a rocket waiting to take off now it’s dialed down some.

As mentioned above I’m running the 034 1+ tune which is a step above the tune used to run their claimed 60-130 of 8.65. My best run was 9.72 on 034 and 9.70 on APR. I will attach my dragy runs and 034’s claimed time for reference.

Ambient temp was colder with 034’s run than APR’s. Ethanol percentage was slightly higher with 034’s run as well. All other variables are equal. Same mods, same road, dynamic mode for both, TC fully off. Only reason for the first invalid run on dragy was low satellite signal. I reset it and followed it up with another run after a cooldown period that, and that run was validated by dragy but a little slower than my first run at 9.84

Once again I hope this is an easy fix or even a mistake on my end somehow, but my flash software shows the correct maps were installed. I want to continue with 034, and hopefully we can get to the bottom of why my time is almost a full second slower than their test car even though I have the stronger tune and more supporting mods with better exhaust flow.

Mods:
APR HPFP
CTS test pipes
CTS intake
AWE non res track
APR coilpacks
New gapped plugs at .024
Fuel it ethanol sensor on P3 gauge
IMG_3439.jpgIMG_3443.jpg


Sent from my iPhone using Audizine

PWR,

I will let our technical support team work with you to see if there are any specific issues with your car or with how the tune is working on your car. Please wait to hear from them for more info.

Some things I can address:

-At the end of the day, if you are running non-recommended hardware, we cannot completely guarantee that the performance will match what is possible with the right hardware. Catless test-pipes can absolutely cause the ECU to pull things back as it is not expecting such emissions. Stage 2 will accommodate this hardware without issue. Until that file is complete and loaded to your car, it will be hard to say for sure what is causing you to feel like your car is performing slower.

-These cars are closed loop. If a sensor is getting data that it feels is outside of a preferred range, the ECU will automatically make adjustments to run safely. If IATs are higher than it likes, or O2 sensors are reading something out of range, it will make adjustments to performance accordingly for safety. Other tuners can choose to disable this closed loop control, but that risks reliability. We keep these closed loop controls intact.

-Variance between the performance of factory cars is significant. We saw a huge baseline difference between 3 RS5s at our facility, which only compounds with software change. Some engines and cars simply perform more. We show some of that info here:


With the data available right now, it is not possible to know for sure what is happening with your car. Our team will work with you to get further data and ensure your car is running healthily.

-Nick@034

[Pwr]

Nick,

I will obviously wait until I hear more from tech support about this. I will also pull any and all VCDS logs your team recommends to get to the bottom of this. I am assuming it is downpipe related at this stage.

Without getting into rabbit holes here “huge baseline difference” is a concern. If you picked your fastest test car in the perfect conditions to pull a seemingly unrepeatable run for most customers that sounds a little disingenuous.

I also wouldn’t have bought the tune if one of your sales reps had said we couldn’t work with you on issues. I was intrigued because of your posted dragy run times. Once again my mod list was disclosed before purchase. This is the point where customer services matters and I would like nothing more than to post about how well 034 worked with me and resolved issues. Fingers crossed that is the case. I am looking forward to working with tech support!

Thanks!


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[034Motorsport]

Nick,

I will obviously wait until I hear more from tech support about this. I will also pull any and all VCDS logs your team recommends to get to the bottom of this. I am assuming it is downpipe related at this stage.

Without getting into rabbit holes here “huge baseline difference” is a concern. If you picked your fastest test car in the perfect conditions to pull a seemingly unrepeatable run for most customers that sounds a little disingenuous.

I also wouldn’t have bought the tune if one of your sales reps had said we couldn’t work with you on issues. I was intrigued because of your posted dragy run times. Once again my mod list was disclosed before purchase. This is the point where customer services matters and I would like nothing more than to post about how well 034 worked with me and resolved issues. Fingers crossed that is the case. I am looking forward to working with tech support!

Thanks!


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One thing to confirm, our car was actually the middle baseline between the two other cars that we baseline tested. We feel that puts our figures in an accurate average.

One other thing to note, our 60-130 time shown in that beta video was off of launch control, which means AMAX shifting was enabled. If you did your run outside of a launch, the non-amax shifting will significantly increase the time it takes to accelerate. We did not post that teaser video to have that specific 60-130 time be used as a comparison time, as that was simply off the hit of launch control.

Our team will reach out to get better clarity on the situation and see what can be done.

-Nick@034

[kmarei]

I installed the tune last night, along with the TCU file
Freaked out at first because the clunky 034 software crashed , but thankfully that was before I started the tune
I suspect it was due to weak internet . I rebooted and hooked up to hotspot on 5G, then it worked fine.
Drove to work today and back
So far, not impressed, it's definitely less power than map 5 on jb4 with E30 mix. I'd say it's closer to map 1 maybe map 2
I'm using the 91 octane file, since I already had a full tank of E30, so couldn't use the E85 file
When I use what's in there now, will try the E85 file
Why the delay in the 93 octane file, don't they sell that in CA or Alabama?
I'm sure 93 octane is more readily available than E85?

Biggest issue I have with it so far, is there is nothing to tweak.
You pick 91 octane or E85 file, that's it
On the jb4 I can swap maps on the fly, I can change boost at different rpm etc
I'm hoping that the ecu needs time to adapt to the tune, and this isn't the final product
I was hoping I would at least notice smoother shifting because of TCU tune, I didn't
I also worry that I might need to switch from E85 tune to 91 octane if I'm stuck somewhere without e85.
Don't really want to always drive around with the laptop in the car
I'm curious in testing one of those small windows tablets, as long as it has a USB port, it should work?

[Nez136]

I installed the tune last night, along with the TCU file
Freaked out at first because the clunky 034 software crashed , but thankfully that was before I started the tune
I suspect it was due to weak internet . I rebooted and hooked up to hotspot on 5G, then it worked fine.
Drove to work today and back
So far, not impressed, it's definitely less power than map 5 on jb4 with E30 mix. I'd say it's closer to map 1 maybe map 2
I'm using the 91 octane file, since I already had a full tank of E30, so couldn't use the E85 file
When I use what's in there now, will try the E85 file
Why the delay in the 93 octane file, don't they sell that in CA or Alabama?
I'm sure 93 octane is more readily available than E85?

Biggest issue I have with it so far, is there is nothing to tweak.
You pick 91 octane or E85 file, that's it
On the jb4 I can swap maps on the fly, I can change boost at different rpm etc
I'm hoping that the ecu needs time to adapt to the tune, and this isn't the final product
I was hoping I would at least notice smoother shifting because of TCU tune, I didn't
I also worry that I might need to switch from E85 tune to 91 octane if I'm stuck somewhere without e85.
Don't really want to always drive around with the laptop in the car
I'm curious in testing one of those small windows tablets, as long as it has a USB port, it should work?

I wouldn’t expect the 91 file to be faster than the e30/map 5. When PWR and I raced with his apr stage 1+ he only slowly started to pull above a 100. And it wasn’t a crazy pull away. The JB4 is fucking fast for what it is on map 5. No arguing that.

[Lensch09]

Shoot us a PM with your email address and we'll happily look into it. Due to a high volume, our current response time is within 1-3 business days. We are actively replying to customers as soon as we possibly can and we appreciate your patience.

-Sean@034

Holy crap, dude - I don't know your market, but majority of the professional industries are emails get addressed in 24 hours or less, phone calls get sorted by close of business same day. That's it, that's the triage. They even teach this in undergrad for business.

If I had someone working in customer care that was that slow, they'd be on a PIP or gone.

-DL

[JohnEnglish]

Eh, I always get the standard "We aim to respond to all customer inquiries within 48 business hours" whenever I send a customer service email whether it's a small business or a fortune 500 company.

[Lensch09]

Eh, I always get the standard "We aim to respond to all customer inquiries within 48 business hours" whenever I send a customer service email whether it's a small business or a fortune 500 company.

It's a competitive advantage to stick to the "24 hours or less rule." At least in most industries.

I guess 034 is making money hand over fist and they're in a market with minimal competitive threats/offerings. That, or they just doesn't give a damn - That's what the cover of the book looks like, anyways.

If I spent a thousand bucks and had their new tune on my car running like trash, I'd be over the moon pissed if they told me they would respond in 3 business days or less.

-DL

[Pwr]

Holy crap, dude - I don't know your market, but majority of the professional industries are emails get addressed in 24 hours or less, phone calls get sorted by close of business same day. That's it, that's the triage. They even teach this in undergrad for business.

If I had someone working in customer care that was that slow, they'd be on a PIP or gone.

-DL

Yup I agree, trying not to bash too bad here but I got replies every 20 minutes presale answering my questions, post sale support hasn’t been nearly as prompt.

1-3 days actually means 4-5 if you send an email Friday asking for support since weekends don’t count. The 30 day money back guarantee goes pretty quick with up to a 5 day delays between every message.


Sent from my iPhone using Audizine

[dal59]

It's a competitive advantage to stick to the "24 hours or less rule." At least in most industries.

I guess 034 is making money hand over fist and they're in a market with minimal competitive threats/offerings. That, or they just doesn't give a damn - That's what the cover of the book looks like, anyways.

If I spent a thousand bucks and had their new tune on my car running like trash, I'd be over the moon pissed if they told me they would respond in 3 business days or less.

-DL

I agree. I worked in Intl. Transporation and Logistics all my life and I always had a "within 24 hr. rule". Even when working with overseas customers / colleagues regardless of the time difference. They always had an answer on their desk the next business day - latest.

[JohnEnglish]

Personally speaking, I have yet to encounter anyone adhering to that rule in any of my customer service dealings. YMMV I guess.

[Bezlar]

This is pretty funny. Especially if you watched their video. Only 2 tuned on here and both trash.


Sent from my iPhone using Tapatalk

[kmarei]

I wouldn’t expect the 91 file to be faster than the e30/map 5. When PWR and I raced with his apr stage 1+ he only slowly started to pull above a 100. And it wasn’t a crazy pull away. The JB4 is fucking fast for what it is on map 5. No arguing that.

i can't wait to use up my gas tank filled with E30, and fill up with E85 only and swap to the E85 tune
because the 91 octane tune so far is very unimpressive
today i got bored of the lack of power with the 91 tune (was used to Map 5 on JB4 with E30 blend)
i changed the JB4 from map 0 (disabled) to map 3 (4psi extra boost)
that finally woke the car up and made it fun to drive
it seems like boost develops faster now compared to just JB4
like the turbo is always spooled and ready to go
shifts also appear to be quicker and smoother
maybe that 91 octane tune is holding back too much

my advice is if you only have access to 91 octane gas, i'd skip the 034 tune
get a JB4, at least you can re-sell that when you switch to a tune.
the 034 tune is non-transferable, so once you buy it (after the 30 day return policy) it's yours till death do you part :)

not sure why they would release it with the weakest tune first (91 octane), and the most hard core tune (full E85)
what about a 93 octane or a E30 blend?

[Lensch09]

i can't wait to use up my gas tank filled with E30, and fill up with E85 only and swap to the E85 tune
because the 91 octane tune so far is very unimpressive
today i got bored of the lack of power with the 91 tune (was used to Map 5 on JB4 with E30 blend)
i changed the JB4 from map 0 (disabled) to map 3 (4psi extra boost)
that finally woke the car up and made it fun to drive
it seems like boost develops faster now compared to just JB4
like the turbo is always spooled and ready to go
shifts also appear to be quicker and smoother
maybe that 91 octane tune is holding back too much

my advice is if you only have access to 91 octane gas, i'd skip the 034 tune
get a JB4, at least you can re-sell that when you switch to a tune.
the 034 tune is non-transferable, so once you buy it (after the 30 day return policy) it's yours till death do you part :)

not sure why they would release it with the weakest tune first (91 octane), and the most hard core tune (full E85)
what about a 93 octane or a E30 blend?

They release with 91 first because CA91 is all that's available in California. Makes sense since their development is done in California.

-DL

[kmarei]

They release with 91 first because CA91 is all that's available in California. Makes sense since their development is done in California.

-DL

i thought their development was done in Alabama?
anyway, they obviously have E85 in Cali
so why not a 91 octane E85 blend?
10 gallons of E85 and 5 of 91 would give you 93 octane effective octane and E60

so what will change when they release a 93 octane tune?
cali will start to have 93 octane gas?
i even offered to test the 93 octane tune on my car and send them whatever logs they need to help facilitate the 93 file

[034Motorsport]

93 Octane files required a bit more time to complete, but have been finalized today. They should be available for flashing next week on the server, with performance figures uploaded on our website in a similar timeframe. This octane will be available for free to all existing tune owners, and future tune purchasers.

-Nick@034

[Lensch09]

i thought their development was done in Alabama?

APR is in Alabama...

-DL

[Nez136]

i can't wait to use up my gas tank filled with E30, and fill up with E85 only and swap to the E85 tune
because the 91 octane tune so far is very unimpressive
today i got bored of the lack of power with the 91 tune (was used to Map 5 on JB4 with E30 blend)
i changed the JB4 from map 0 (disabled) to map 3 (4psi extra boost)
that finally woke the car up and made it fun to drive
it seems like boost develops faster now compared to just JB4
like the turbo is always spooled and ready to go
shifts also appear to be quicker and smoother
maybe that 91 octane tune is holding back too much

my advice is if you only have access to 91 octane gas, i'd skip the 034 tune
get a JB4, at least you can re-sell that when you switch to a tune.
the 034 tune is non-transferable, so once you buy it (after the 30 day return policy) it's yours till death do you part :)

not sure why they would release it with the weakest tune first (91 octane), and the most hard core tune (full E85)
what about a 93 octane or a E30 blend?

I would imagine pushing some more timing at the lower rpm’s would slightly help Increase spool up. You should run some data logs to see how the timing and fuel trims are. Regardless it seems ima wait a bit to see more results from this tune. They offered a 30% discount for us JB4 owners but at this point I’d rather spend the extra 30% to have better support for the product. I can literally email George on a Saturday and he’ll respond within hours. I can’t buy a tuning product and have questions/issues that won’t be at least answered for days on end. And if questions and issues aren’t resolved thro emailing back and forth for weeks, then the 30 days money back is almost already void. At 3 business days to respond to each question, that 30 days really means, about 15 or less.

Back when I was building evos and buying parts and tunes thro AMS in Chicago, I could make a phone call and have my questions/issues answered instantly. Chris Black, my tuner under Martin, literally answered my messages in minutes.

I know I’m rambling on but this is what the car enthusiast market should be.

[dal59]

Personally speaking, I have yet to encounter anyone adhering to that rule in any of my customer service dealings. YMMV I guess.

Sadly, I think for the most part, those days are long gone. Generally, I am pretty pleased if when making an inquiry I do not have to call 1-800 Philippines.

[dal59]

I think if this turns into another 26-page thread like the one with APR, a lot of folks will be sticking with their piggybacks.