I’m a Mac user…but need Windows for tunes?

[Ashtonts]

I understand a tuner doesn't want to have to play tech support for their customers computers, but this is just flat out not true. There's nothing inherently different from a Lenovo or HP or Dell running Windows, than from a Macbook running Windows (via bootcamp).

Hardware wise, I agree with your comment. But I wouldn’t be surprised at all if Apple’s EFI/firmware/etc on the machine is responsible for what Chris is talking about. That stuff is very proprietary and I would imagine significantly different than a windows machine.

[heartmys4]

From what we have found over the years it is true with our software. Our owner is a huge mac guy and tried for years to have it be just as safe. That may have been more of what was available a few years ago as we have been doing remote flashing for a very long time now.

Not wanting to spend the resources or having the expertise to write an OSX port of the flashing utility is totally understandable - it would negligibly increase your market while costing a ton. And not wanting to have to hold someone's hand while they figure out how to install a new operating system - and help them troubleshoot why your software isn't working when they neglected to install the correct drivers - would probably end up costing you more in support than you'd make selling the software. I would even totally buy it if you said that a non-insignificant number of lightning bolt/USB-C to USB-A adapters you've tested would drop connections while flashing.

But to say that "A real Windows 8 or newer device has a lot more safety built in than a mac running VM or bootcamp or parallels" is just unsubstantiated nonsense. What I take that to mean is "there's so few safeguards in the flashing utility, that the slightest hiccup can cause the flash to fail, so we recommend you take out as many external variables as you can, like USB-C to USB-A dongles or a fresh install with old/incorrect/no drivers".

Hardware wise, I agree with your comment. But I wouldn’t be surprised at all if Apple’s EFI/firmware/etc on the machine is responsible for what Chris is talking about. That stuff is very proprietary and I would imagine significantly different than a windows machine.

There is no prototypical "Windows machine". A Windows machine is a computer running Windows. The firmware running in other manufacturers devices can be proprietary, and there isn't one single firmware that a "Windows machine" runs. There are tons of manufacturers using thousands of different combinations of components to built a computer to run Windows - and to say that every single one of them has more "safety" is a bit crazy.