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Thread: NEED HELP

  1. #1
    Junior Member One Ring
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    Exclamation NEED HELP

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    My A6 C7 2012 I have this error


    igniter 1 for pedestrian protection
    Error: B103811
    Short Circuit to ground

    But my A6 C7 don't have a pedestrian protection bumper that raises or pistons near the bonnet hinge/

    I need to solve this, please

    Thanks in advance.

  2. #2
    Veteran Member Four Rings gk1's Avatar
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    Aug 06 2014
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    NJ->CO

    Online readings point to a faulty airbag control module. Especially since you don't have the pedestrian protection feature.
    i.e the fault code is able to be generated by the general airbag control module even though the pistons/bumper/whatever don't exist.
    Did you recently have any other work done?
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  3. #3
    Junior Member One Ring
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    I get a brand new new steering rack installed

  4. #4
    Veteran Member Four Rings TexasDfwS4's Avatar
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    Sep 10 2012
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    DFW

    I believe the pedestrian protection feature is referencing to the passenger seat sensor to engage/dis-engage the airbag for the passenger.
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  5. #5
    Junior Member One Ring
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    Interesting i will check that asap. i will check connectors

  6. #6
    Junior Member One Ring
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    ll connectors are ok all good! problem Still

  7. #7
    Junior Member One Ring
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    some body can help with this please ? !

  8. #8
    Junior Member One Ring
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    still need help !

  9. #9
    Junior Member One Ring
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    Still problem nobody can solve this even Audi house

  10. #10
    Veteran Member Four Rings Alabama's Avatar
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    Apr 19 2020
    AZ Member #
    545706
    My Garage
    C7 S6
    Location
    Birmingham Alabama

    Quote Originally Posted by TexasDfwS4 View Post
    I believe the pedestrian protection feature is referencing to the passenger seat sensor to engage/dis-engage the airbag for the passenger.
    Maybe but maybe not. What I'm reading is that Audi was concerned that a car might accelerate in an unintended fashion and try to run over a pedestrian. Therefore, a passive system was developed that would set off a pyrotechnic charge that would in turn extend pistons on either side of the hood and move it backward and upward a little bit, so as to move the hood away from the pedestrian. I saw a self study manual for the 2013 A3 that mentions this system, but I can't find a mention of it in the 2014 S6 manuals I downloaded from erWin (certainly could have missed it). Maybe the 2012 A6 does not have this feature, but when OP had work done on the car, some new component was added that is looking for this non-existent part. As gk1 wrote in post #2, it makes sense that such a system would be tied into the general occupant safety system. Hopefully smarter AZ members know about this and can help OP.
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  11. #11
    Established Member Two Rings HolyHell's Avatar
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    Mar 24 2021
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    Have you tried clearing the fault and seeing if it returns? Maybe faults weren't cleared after adaptation of the steering rack.

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