HUD windsheild replacement

[bozack]

So having to replace our HUD windshield due to hail damage. 2015 A6 Prestige

Prior threads seem to differ on opinion, do I need to have something at the dealer re-calibrated after replacement or just a simple swap out using the correct glass?

No ACC or anything, just lane assist and HUD etc package.

[GasMan]

What car?

FYI, make sure you're getting an Audi OEM windshield. Haven't ever heard great things about aftermarket windshields that claim they are compatible with HUD.

It will need recalibration if you've got the top mount camera/sensor in the windshield; I believe that's for lane keep assist. Most dealers have a company come in and do it, they don't handle it themselves. You could always figure out what company that is and go to them as well, might save a few bucks.

[bozack]

What car?

FYI, make sure you're getting an Audi OEM windshield. Haven't ever heard great things about aftermarket windshields that claim they are compatible with HUD.

It will need recalibration if you've got the top mount camera/sensor in the windshield; I believe that's for lane keep assist. Most dealers have a company come in and do it, they don't handle it themselves. You could always figure out what company that is and go to them as well, might save a few bucks.

A6 Prestige, good to know then if the calibration is part of the top mount camera system as that's the one thing I don't have and didn't want. Heard the same thing about the glass as well.

[Valpo A7]

Hail damage so it’s gonna be a comprehensive claim. You might get stuck with doing what your insurance dictates. Any windshield shop can replace the windshield but as you have read you might need an OEM type windshield. The shop should know what is needed and if they can even get the right windshield. I had to get the windshield replaced on our 12 A7 and the shop asked me about HUD and other accessories and told me upfront if they could or could not get the glass. Calibration wise I believe is a dealer only thing. My shop was honest and told that if I needed a calibration that they could not do it. Mine was just a basic windshield that I needed so nothing special or extra was needed.

[Audisthesia]

In Florida it's mandated to be covered by law with $0 deductible.

[core5]

You may not need recalibration. All of mine still worked after the initial glass replacement. I still had to get an OEM glass panel because the Aftermarket one didn’t work with the HUD.

The bigger auto glass shops probably have the equipment to calibrate your car. I know Autel makes the required matrix boards and cal software. That’s where I ended up getting mine done. They did it faster than the dealer, and gave me the full diagnostic printout. Insight autoglass calibration in Atlanta, if you’re interested.


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[bozack]

good feedback thanks as it gave me some questions to ask around. A good chunk of the installers (pretty much all the mobile ones) couldn't do any of the calibration. I went with the large known chain (safelite) and they stated they are certified and have all the calibration equipment at their main facilities for drop off, so going that route as they can do it in less than a day drop off and were aware of the "OEM" type glass.

They did ask the right questions, if I had lane change assistance etc so they have a checklist of questions for certain cars, especially with HUD it appears. Even thought I don't have ACC or the 360 cam they said it stated mine would still need calibration.

[daytona rs7]

good feedback thanks as it gave me some questions to ask around. A good chunk of the installers (pretty much all the mobile ones) couldn't do any of the calibration. I went with the large known chain (safelite) and they stated they are certified and have all the calibration equipment at their main facilities for drop off, so going that route as they can do it in less than a day drop off and were aware of the "OEM" type glass.

They did ask the right questions, if I had lane change assistance etc so they have a checklist of questions for certain cars, especially with HUD it appears. Even thought I don't have ACC or the 360 cam they said it stated mine would still need calibration.

i needed a replacement windshield in my Land Rover. its a heated windhsield whihc makes it similarly complicated.

scheduled with safelite and asked me similar questions (related to heated windshield). Safelite bid the job to Geico using aftermarket glass, at a very cheap cost. I expressed my concern to geico and begged to use OEM glass; geico wouldn't approve since they knew they could get it replaced for 1/3 the price. Safelite was unable to get the replacement heated windshield working.

with the non-functioning windshield, i brought it to the dealer for diagnosis. came back as glass was made with bad resistance/ wiring causing fuses to melt. Dealer gave me an official statement saying the aftermarket glass was to blame for the issue. Geico was forced to pay out for a second glass claim to be repaired at the dealer, this one being 4x the amount of safelites original repair.

lesson learned: If i had gone to the dealer for the windshield replacement from the beginning, there never would have been a "cheap glass quote" provided to Geico ( since dealers wont install aftermarket glass) and they would have approved OEM from the beginning. it would have saved me alot of headache. Just because Safelite knows of the issue, doesn't mean they are handling it correct.

[Alabama]

good feedback thanks as it gave me some questions to ask around. A good chunk of the installers (pretty much all the mobile ones) couldn't do any of the calibration. I went with the large known chain (safelite) and they stated they are certified and have all the calibration equipment at their main facilities for drop off, so going that route as they can do it in less than a day drop off and were aware of the "OEM" type glass.

They did ask the right questions, if I had lane change assistance etc so they have a checklist of questions for certain cars, especially with HUD it appears. Even thought I don't have ACC or the 360 cam they said it stated mine would still need calibration.

Search for the recent AZ thread "Windshield replacement question." for a discussion of this very issue. Some people claim to have successfully gotten OEM glass from Safelite; some have had difficulty.

[Gravy Train]

good feedback thanks as it gave me some questions to ask around. A good chunk of the installers (pretty much all the mobile ones) couldn't do any of the calibration. I went with the large known chain (safelite) and they stated they are certified and have all the calibration equipment at their main facilities for drop off, so going that route as they can do it in less than a day drop off and were aware of the "OEM" type glass.

They're going to screw it up.

I'd take a 1994 Ford Ranger to Safelite, that's about where my trust in big chain shops like those end. Those guys tend to reuse the side windshield weather strip pieces instead of replacing them, as they're meant to be.

[Audineil]

I did not read all the responses, so my apologies.

I am a certified audi tech and certified in doing windshields. I do them daily. The correct way to do things is yes on calibrations. Both the hud and pre sense camera will need to be re calibrated once new windshield has been installed. The vehicle will need to be rolled on an alignment machine to check the thrust angle/center line of the vehicle. If the thrust angle is with in spec( 7 minutes or less not degrees) then you can just calibrate the front driver assist camera in top center of windshield. If the thrust angle is out of spec. Then a 4 wheel alignment has to be performed. Then both the adaptive cruise(if installed) and the front driver assist camera needs to be re calibrated. The hud should be recalibrated as well after windshield replacement but honestly it never looks any different after calibration. I only have to make minor adjustments to hud. That is the correct procedure straight from the audi repair manual and from the certification class. Do people skip the calibrations and never have problems. Probably but if my name is attached to it, it only gets done the correct way.

[bozack]

I did not read all the responses, so my apologies.

I am a certified audi tech and certified in doing windshields. I do them daily. The correct way to do things is yes on calibrations. Both the hud and pre sense camera will need to be re calibrated once new windshield has been installed. The vehicle will need to be rolled on an alignment machine to check the thrust angle/center line of the vehicle. If the thrust angle is with in spec( 7 minutes or less not degrees) then you can just calibrate the front driver assist camera in top center of windshield. If the thrust angle is out of spec. Then a 4 wheel alignment has to be performed. Then both the adaptive cruise(if installed) and the front driver assist camera needs to be re calibrated. The hud should be recalibrated as well after windshield replacement but honestly it never looks any different after calibration. I only have to make minor adjustments to hud. That is the correct procedure straight from the audi repair manual and from the certification class. Do people skip the calibrations and never have problems. Probably but if my name is attached to it, it only gets done the correct way.

great info thanks and certainly confirmed from what I saw when I dropped of my Audi with Safelite this am, they were finishing up an Escalade and had a few other Audis in front of mine to do.

[Spike00513]

So having to replace our HUD windshield due to hail damage. 2015 A6 Prestige

Prior threads seem to differ on opinion, do I need to have something at the dealer re-calibrated after replacement or just a simple swap out using the correct glass?

No ACC or anything, just lane assist and HUD etc package.

No the wizards at safelite just close their eyes, hold the lane assist camera in their hand, quickly toss it up towards the windshield with sticky glue
and wherever it lands, it is aimed perfectly from the power of magic

[wootwoot]

great info thanks and certainly confirmed from what I saw when I dropped of my Audi with Safelite this am, they were finishing up an Escalade and had a few other Audis in front of mine to do.

That's good to hear. I need to replace my windshield soon and I have a $0 deductible through my insurance who uses Safelite. Nice to hear they have proper equipment.

[bozack]

People must have had some crappy experiences with Safelite. They were the only one in my area that would even calibrate as opposed to the dealer and I wasn't interested in dropping my car off at the dealer for days upon days for them to schedule. The rest were all mobile installers etc. My insurance gave me the option to use anyone I wanted to also, Safelite wasn't their first recommendations but then they had no idea what calibration meant either.

I got Audi factory glass installed and they took about an extra 40 minutes on top of the glass to do the calibration, then the specs automatically upload to their tablet and is sent to insurance so they have the readings on file. The installer said they can't even get around that in the system as it is mandatory to close out a ticket. They did mine after a SQ5 and S8 was in there.