I have a 2018 Audi Q7 I bought a little under two years ago. About 8 months after, my ac went out and they had to replace the condenser because a rock hit it. I looked around the internet and saw a smattering of cases in other Audi but nothing to indicate this was a big problem. The tech also stated that this was not a normal issue. I paid the 2k+ fee and was on my way. About 8 months later the ac crapped out again. Low and behold, another rock hit the condenser. They say that it isn’t covered by the warranty because it was hit by a rock again. I have complained to audiusa because the fact that a rock can get in there and it will cost me 2k every year to replace the condenser sounds like a design flaw. I have had a corolla and an accord and never had this issue. The whole thing is still pending. The dealership keeps calling me and asking if it has been resolved but it has been about a week. I have a loaner and I guess they need it back but I am waiting to hear if they will help out with costs. Has this happened to anyone else?
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