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  1. #1
    Senior Member Two Rings Audi0005's Avatar
    Join Date
    Jan 12 2006
    AZ Member #
    9664
    Location
    ottawa. Ont

    RS5 Front Fender Peeling

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    Hi Everyone,

    So Ive had 2004 a4, 2006 s4, 2008 s4, and a 2010 s4.

    I had to fix the front fenders on the 2010 s4 and rocker panels myself. and then sold the car after Audi ruined my back fenders and had to repaint the back fenders from rust corrosion . I was out of pocket close to 2500 and the back two fenders would have been an extra 2000.

    So I decided to buy 2014 RS5 with 50000kms cpo warranty. Thinking that their wouldn't be any issues. Well 3 months in both front fenders are peeling from the inside. I understand the process but really? 100000$ car? I've called the dealer waiting to hear back now.

    What should I do.

    Sincerly

    Dan

  2. #2
    Audi Customer Experience Three Rings Audi USA's Avatar
    Join Date
    Mar 24 2017
    AZ Member #
    396205
    Location
    Auburn Hills, MI

    Quote Originally Posted by Audi0005 View Post
    Hi Everyone,

    So Ive had 2004 a4, 2006 s4, 2008 s4, and a 2010 s4.

    I had to fix the front fenders on the 2010 s4 and rocker panels myself. and then sold the car after Audi ruined my back fenders and had to repaint the back fenders from rust corrosion . I was out of pocket close to 2500 and the back two fenders would have been an extra 2000.

    So I decided to buy 2014 RS5 with 50000kms cpo warranty. Thinking that their wouldn't be any issues. Well 3 months in both front fenders are peeling from the inside. I understand the process but really? 100000$ car? I've called the dealer waiting to hear back now.

    What should I do.

    Sincerly

    Dan
    Hello Dan. Can you provide me with some more information on the situation along with your contact information? I'd like to see if there are any opportunities available for us to assist.
    Vincenzo F.

    Audi Social Community Manager

  3. #3
    Veteran Member Four Rings AUDIMAN33's Avatar
    Join Date
    Jan 11 2014
    AZ Member #
    138724
    My Garage
    2014 Audi A4, Porsche Cayenne S, Mercedes Benz S430 4matic
    Location
    New York
    Items for Sale

    Quote Originally Posted by Audi USA View Post
    Hello Dan. Can you provide me with some more information on the situation along with your contact information? I'd like to see if there are any opportunities available for us to assist.
    Why don't you reply to the other threads?
    Current
    2014 AUDI A4
    2003 AUDI A4 Convertible
    2004 VW Touareg V8
    Previous
    2010 BMW 328XI
    2002 BMW M5
    2013 JETTA SE 2003 MERCEDES-BENZ S430 4MATIC 2006 Ford Five Hundred SEL LEXUS GS460, 2011 CHEVY CAMARO 2008 BMW X3,2000 Audi A4,2003 LAND ROVER DISCOVERY,1996 LAND ROVER DISCOVERY,1988,SCIROCCO16V

  4. #4
    Senior Member Two Rings Audi0005's Avatar
    Join Date
    Jan 12 2006
    AZ Member #
    9664
    Location
    ottawa. Ont

    I pmed him back... sorry for late reply


    Sent from my iPhone using Tapatalk

  5. #5
    Senior Member Two Rings Audi0005's Avatar
    Join Date
    Jan 12 2006
    AZ Member #
    9664
    Location
    ottawa. Ont

    Quote Originally Posted by Audi USA View Post
    Hello Dan. Can you provide me with some more information on the situation along with your contact information? I'd like to see if there are any opportunities available for us to assist.
    Pmed you


    Sent from my iPhone using Tapatalk

  6. #6
    Senior Member Two Rings Audi0005's Avatar
    Join Date
    Jan 12 2006
    AZ Member #
    9664
    Location
    ottawa. Ont

    Hi everyone just an update.

    Ended up talking to a Customer Relations Executive Contact named Jad Chanko. Who was very by the book. Not rude or kind.

    Bc the peeling is from just rock chipping it will not be covered outside the 4 year factory warranty. Even though it is only a couple months out of warranty.

    It didn't matter That this is my fifth Audi, or 12th in the whole immediate family.

    All I wanted was the inside of the fender repainted. Or 50% of the repair covered. The answer was always no, no matter what.

    Way to Stick by the products you sell Audi.

    Thank you

    Sincerly

    Very unsatisfied Audi client

  7. #7
    Veteran Member Four Rings AUDIMAN33's Avatar
    Join Date
    Jan 11 2014
    AZ Member #
    138724
    My Garage
    2014 Audi A4, Porsche Cayenne S, Mercedes Benz S430 4matic
    Location
    New York
    Items for Sale

    Quote Originally Posted by Audi0005 View Post
    Hi everyone just an update.

    Ended up talking to a Customer Relations Executive Contact named Jad Chanko. Who was very by the book. Not rude or kind.

    Bc the peeling is from just rock chipping it will not be covered outside the 4 year factory warranty. Even though it is only a couple months out of warranty.

    It didn't matter That this is my fifth Audi, or 12th in the whole immediate family.

    All I wanted was the inside of the fender repainted. Or 50% of the repair covered. The answer was always no, no matter what.

    Way to Stick by the products you sell Audi.

    Thank you

    Sincerly

    Very unsatisfied Audi client
    That's Audi for you, either you get the people who are snacking on paint chips or you get the one word answers.... "No" Once I even had a Audi rep tell me, that I was wasting her time and that the answer was always going to be no...
    Current
    2014 AUDI A4
    2003 AUDI A4 Convertible
    2004 VW Touareg V8
    Previous
    2010 BMW 328XI
    2002 BMW M5
    2013 JETTA SE 2003 MERCEDES-BENZ S430 4MATIC 2006 Ford Five Hundred SEL LEXUS GS460, 2011 CHEVY CAMARO 2008 BMW X3,2000 Audi A4,2003 LAND ROVER DISCOVERY,1996 LAND ROVER DISCOVERY,1988,SCIROCCO16V



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