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  1. #1
    Established Member Two Rings
    Join Date
    Jan 19 2009
    AZ Member #
    37614
    My Garage
    A4 Avant, BMW X3, 1998 Sienna Minivan!
    Location
    sf bay area

    Does Audi have Product Experts Like BMW?

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    I just bought a 2015 RS7 and have a few questions about features that may or may not be in my car that I can't seem to get set up properly. Does Audi have products experts like bmw that know the features of the cars inside and out and can answer simple questions?

    Things like...

    --I thought audis came with 4 years of free traffic updates with mmi+. My rs7 stopped giving me these updates a couple of weeks ago. As a used car do I have to set up an account somewhere?
    --Does my car have high beam assist (auto high beams)? Can't find it mentioned anywhere..
    --I haven't seen my adaptive headlights move when I turn the car. I have checked mmi setup a couple of times and it seems to be 'on', but I haven't seen them working...

    Thanks
    cars: 11 e92 m3, 11 audi a4 avant, 06 jetta 2.0t/dsg, sienna minivan
    bikes: 07 specialized sworks carbon stumpjumper fsr, 07 trek madone road bike
    photo gear: nikon d3s, 14-24, 24-70, 70-200, 28-300vr, 500vr, 105 macro

  2. #2
    Veteran Member Four Rings b6bydesign04's Avatar
    Join Date
    Nov 14 2005
    AZ Member #
    8781
    Location
    Charlotte, NC

    Those are all issues a competent sales person should be able to go over with you or address. Did you purchase your car from a Audi dealership?
    -Sean
    2008 RS4 | Suzuka Gray/Exclusive Interior | Ti | KW| Milltek | Apikol | 034


    F.T.W.L.T.B.D.W.I.C.T.W.

  3. #3
    Audi Customer Experience Three Rings Audi USA's Avatar
    Join Date
    Mar 24 2017
    AZ Member #
    396205
    Location
    Auburn Hills, MI

    I am happy to help as well! If possible could I get your VIN and contact information in a PM? I would also like to make sure you are set up in our system as the new owner of the vehicle.
    Vincenzo F.

    Audi Social Community Manager

  4. #4
    Established Member Two Rings
    Join Date
    Jan 19 2009
    AZ Member #
    37614
    My Garage
    A4 Avant, BMW X3, 1998 Sienna Minivan!
    Location
    sf bay area

    Pm sent, thanks! Private party transaction.
    cars: 11 e92 m3, 11 audi a4 avant, 06 jetta 2.0t/dsg, sienna minivan
    bikes: 07 specialized sworks carbon stumpjumper fsr, 07 trek madone road bike
    photo gear: nikon d3s, 14-24, 24-70, 70-200, 28-300vr, 500vr, 105 macro

  5. #5
    Registered Member Four Rings AUDIMAN33's Avatar
    Join Date
    Jan 11 2014
    AZ Member #
    138724
    My Garage
    2014 Audi A4, Porsche Cayenne S, Mercedes Benz S430 4matic
    Location
    New York

    LOL no they don't... They don't know a thing about there cars. This forum is where you will learn everything.



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