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  1. #1
    Established Member Two Rings
    Join Date
    Jan 19 2009
    AZ Member #
    37614
    My Garage
    A4 Avant, BMW X3, 1998 Sienna Minivan!
    Location
    sf bay area

    Does Audi have Product Experts Like BMW?

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    I just bought a 2015 RS7 and have a few questions about features that may or may not be in my car that I can't seem to get set up properly. Does Audi have products experts like bmw that know the features of the cars inside and out and can answer simple questions?

    Things like...

    --I thought audis came with 4 years of free traffic updates with mmi+. My rs7 stopped giving me these updates a couple of weeks ago. As a used car do I have to set up an account somewhere?
    --Does my car have high beam assist (auto high beams)? Can't find it mentioned anywhere..
    --I haven't seen my adaptive headlights move when I turn the car. I have checked mmi setup a couple of times and it seems to be 'on', but I haven't seen them working...

    Thanks
    cars: 11 e92 m3, 11 audi a4 avant, 06 jetta 2.0t/dsg, sienna minivan
    bikes: 07 specialized sworks carbon stumpjumper fsr, 07 trek madone road bike
    photo gear: nikon d3s, 14-24, 24-70, 70-200, 28-300vr, 500vr, 105 macro

  2. #2
    Veteran Member Four Rings b6bydesign04's Avatar
    Join Date
    Nov 14 2005
    AZ Member #
    8781
    Location
    Charlotte, NC
    Items for Sale

    Those are all issues a competent sales person should be able to go over with you or address. Did you purchase your car from a Audi dealership?
    -Sean
    2008 RS4 | Suzuka Gray/Exclusive Interior | Ti | KW| Milltek | Apikol | 034


    F.T.W.L.T.B.D.W.I.C.T.W.

  3. #3
    Audi Customer Experience Three Rings Audi USA's Avatar
    Join Date
    Mar 24 2017
    AZ Member #
    396205
    Location
    Auburn Hills, MI

    I am happy to help as well! If possible could I get your VIN and contact information in a PM? I would also like to make sure you are set up in our system as the new owner of the vehicle.
    Vincenzo F.

    Audi Social Community Manager

  4. #4
    Established Member Two Rings
    Join Date
    Jan 19 2009
    AZ Member #
    37614
    My Garage
    A4 Avant, BMW X3, 1998 Sienna Minivan!
    Location
    sf bay area

    Pm sent, thanks! Private party transaction.
    cars: 11 e92 m3, 11 audi a4 avant, 06 jetta 2.0t/dsg, sienna minivan
    bikes: 07 specialized sworks carbon stumpjumper fsr, 07 trek madone road bike
    photo gear: nikon d3s, 14-24, 24-70, 70-200, 28-300vr, 500vr, 105 macro

  5. #5
    Veteran Member Four Rings AUDIMAN33's Avatar
    Join Date
    Jan 11 2014
    AZ Member #
    138724
    My Garage
    2014 Audi A4, Porsche Cayenne S, Mercedes Benz S430 4matic
    Location
    New York
    Items for Sale

    LOL no they don't... They don't know a thing about there cars. This forum is where you will learn everything.
    Current
    2014 AUDI A4
    2003 AUDI A4 Convertible
    2004 VW Touareg V8
    Previous
    2010 BMW 328XI
    2002 BMW M5
    2013 JETTA SE 2003 MERCEDES-BENZ S430 4MATIC 2006 Ford Five Hundred SEL LEXUS GS460, 2011 CHEVY CAMARO 2008 BMW X3,2000 Audi A4,2003 LAND ROVER DISCOVERY,1996 LAND ROVER DISCOVERY,1988,SCIROCCO16V



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