Audizine - An Automotive Enthusiast Community

Results 1 to 4 of 4
  1. #1
    Established Member Two Rings Greenster's Avatar
    Join Date
    May 02 2017
    AZ Member #
    398791
    Location
    San Francisco, CA, USA

    Cracked OEM rim on 2010 C6 3.0T Quattro - I'm guessing that's not normal...

    Guest-only advertisement. Register or Log In now!
    Hi, AoA!

    I went into Costco tire center to have a slow leak fixed, but they couldn't find damage to the tire, but the thorough tech found that there was a crack (with a small warp) in the rim. Is this normal for an OEM rim? Is this something that Audi USA will replace? I've heard of rims getting warped, but not cracked, as that is a huge safety concern, as the whole wheel could have catastrophically failed. What is the policy on this? Thank you in advance, Michael.

    Sent from my F3213 using Audizine mobile app

  2. #2
    Audi Customer Experience Three Rings Audi USA's Avatar
    Join Date
    Mar 24 2017
    AZ Member #
    396205
    Location
    Auburn Hills, MI

    Quote Originally Posted by Greenster View Post
    Hi, AoA!

    I went into Costco tire center to have a slow leak fixed, but they couldn't find damage to the tire, but the thorough tech found that there was a crack (with a small warp) in the rim. Is this normal for an OEM rim? Is this something that Audi USA will replace? I've heard of rims getting warped, but not cracked, as that is a huge safety concern, as the whole wheel could have catastrophically failed. What is the policy on this? Thank you in advance, Michael.

    Sent from my F3213 using Audizine mobile app
    Hello,

    Thank you for reaching out and making us aware of the current situation with the crack in your rim. If possible, can you PM me your information so that I can open up a case here on your behalf?
    Vincenzo F.

    Audi Social Community Manager

  3. #3
    Established Member Two Rings Greenster's Avatar
    Join Date
    May 02 2017
    AZ Member #
    398791
    Location
    San Francisco, CA, USA

    Quote Originally Posted by Audi USA View Post
    Hello,

    Thank you for reaching out and making us aware of the current situation with the crack in your rim. If possible, can you PM me your information so that I can open up a case here on your behalf?
    Hello,

    Not sure how to PM my info to you, as I didn't see your contact info, so I will just send it to you here.

    Michael Williamson
    (E) Michael@GreenTekHaus.com
    (T) 415-946-1234
    Audi: 2010 A6 (C6) Quattro 3.0T.

    Please email me back with your contact information so that we can get the ball rolling. I have included a pic of a car (not mine, but a C6 with the same rims), and the front, driver's side rim is the one in question. I haven't taken a pic of the rim, but will do so tomorrow, and send it to you then.

    Have a Happy Father's Day!

    Thank you,

    Michael


    Sent from my F3213 using Audizine mobile app
    Attachments Pending Approval

  4. #4
    Veteran Member Four Rings AUDIMAN33's Avatar
    Join Date
    Jan 11 2014
    AZ Member #
    138724
    My Garage
    2014 Audi A4, Porsche Cayenne S, Mercedes Benz S430 4matic
    Location
    New York
    Items for Sale

    Click the user name and then one of the options will say, "private message"
    Current
    2014 AUDI A4
    2003 AUDI A4 Convertible
    2004 VW Touareg V8
    Previous
    2010 BMW 328XI
    2002 BMW M5
    2013 JETTA SE 2003 MERCEDES-BENZ S430 4MATIC 2006 Ford Five Hundred SEL LEXUS GS460, 2011 CHEVY CAMARO 2008 BMW X3,2000 Audi A4,2003 LAND ROVER DISCOVERY,1996 LAND ROVER DISCOVERY,1988,SCIROCCO16V



Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  


    © 2001-2018 Audizine, Audizine.com, and Driverzines.com
    Audizine is an independently owned and operated automotive enthusiast community and news website.
    Audi and the Audi logo(s) are copyright/trademark Audi AG. Audizine is not endorsed by or affiliated with Audi AG.