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  1. #1
    Active Member Two Rings
    Join Date
    Jun 26 2017
    AZ Member #
    401758
    Location
    Los Angeles

    BEWARE! Finishing touch

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    If it sounds too good to be true, it probably is! Just wanted to share my concerns regarding the "Finishing touch" offered with all new vehicles. I took delivery of my 18' S5 Sportback with magma red interior less than a week ago. During the negotiation process, the SA included audi care and the finishing touch as an added bonus for making the sale. I dropped off the vehicle yesterday morning and when I returned to pick it up in the evening, the interior was almost unrecognizable. It was wet, oily, and greasy in appearence, giving off an awful odor to match. Even the shade of the magma interior had changed, giving off a cheap look. Even other members of the service department seemed shocked that my service agent was expecting me to drive off in the vehicle. This is my 5th audi, and have never considered any of the packages offered during sale. I wont be making this mistake again.

    Just wanted to warn anyone who might be picking their cars up in the coming weeks. The dealers current response: We will try to clean it up a bit.

    If anyone has had similar experiences in the past, feel free to chime in.

  2. #2
    Veteran Member Four Rings RLB6's Avatar
    Join Date
    Sep 20 2006
    AZ Member #
    11804
    My Garage
    '18 S5 SB // '05 MV Agusta F4-1000
    Location
    Frederick, MD

    Must be something local to your dealership -- mostly likely partnered with a local detail shop -- as I've never heard or been offer a "finishing touch" directly from Audi.

    Current: '18 S5 | SportBack | Prestige

    Previous: S4 | Stage ++ | PLM


  3. #3
    Veteran Member Four Rings
    Join Date
    Apr 05 2012
    AZ Member #
    91253
    Location
    Earth

    Yeah, it's obviously not an Audi thing but rather some package the dealer sells themselves.



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