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  1. #1
    Active Member Two Rings 11A6's Avatar
    Join Date
    Jan 04 2018
    AZ Member #
    412023
    Location
    Maine

    prior service records/history

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    I purchased an Audi 11 A6 that had been serviced by the original owner at one or two of their local audi dealers per the carfax history however there were not many details on that report. The car is not a CPO and I did not buy it from an Audi dealer but I did by it from a multi brand dealer that includes Audi.

    After the purchase I contacted AOA and they told me that any Audi dealer can pull the prior service records for me and provide me with copies. Obviously I don't want to have the prior owner's information (name, address, phone or credit card info) on the copies but I'd like to know what services were performed and when. Has anyone requested this in the past and how did you go about successfully getting these records? Any insights would be helpful.
    2011 A6 Avant Prestige w/CWP 1/20

  2. #2
    Active Member Two Rings SLH21's Avatar
    Join Date
    Jan 11 2017
    AZ Member #
    390479
    My Garage
    2015 Tesla Model S; 2018 Tesla Model 3 (pending)
    Location
    US

    Quote Originally Posted by 11A6 View Post
    I purchased an Audi 11 A6 that had been serviced by the original owner at one or two of their local audi dealers per the carfax history however there were not many details on that report. The car is not a CPO and I did not buy it from an Audi dealer but I did by it from a multi brand dealer that includes Audi.

    After the purchase I contacted AOA and they told me that any Audi dealer can pull the prior service records for me and provide me with copies. Obviously I don't want to have the prior owner's information (name, address, phone or credit card info) on the copies but I'd like to know what services were performed and when. Has anyone requested this in the past and how did you go about successfully getting these records? Any insights would be helpful.
    I was told that I could not have the records because they contained personal information. I asked them to black out the info or cut it off, and they refused.


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    2009 A4
    E-Codes // Fifteen52 Formula GT // ST Coilovers // RS Style Center and Fog Grille

  3. #3
    Established Member Two Rings eurojunkjon's Avatar
    Join Date
    Mar 12 2017
    AZ Member #
    395361
    My Garage
    07 s4
    Location
    Burlington, wi

    Iíve had it both ways. I was able to get the records for my b6 usp but I couldnít get the records for my b7 s4. I feel itís a case to case basis depending on the dealer.

  4. #4
    Active Member Two Rings 11A6's Avatar
    Join Date
    Jan 04 2018
    AZ Member #
    412023
    Location
    Maine

    Stopped by local audi dealer - was asking for copy of an alignment specs that they did for me shortly after I bought the car and after a little conversation they printed off a high level listing of the service records did not include prior owners information - after reviewing it - it looks like they only provided records up to @ 45k so will need to go back as I bought car @ 87k so some service records missing but good first step in knowing what's been done.
    2011 A6 Avant Prestige w/CWP 1/20



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