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  1. #1
    Established Member Two Rings satinblack18s6's Avatar
    Join Date
    Apr 02 2018
    AZ Member #
    416500
    Location
    baltimore maryland

    sold new 2018 s6 bad workmanship and quality

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    i was sold a new 2018 s6 with bumper clear coat drip , peeling paint and clearly bumper was tampered with. car was clearly messed with on front end damage at some point is it normal for my paint to peel away and clear coat to have dried drip marks and repaired damage. also curious what audi is going to do to solve the problem on my s6 and make things right? Silver spring audi non selling dealership neutral party has veiw car with evan and agrees something is wrong.


    car bought in 3rd week of feb issues arising in may.
    2018 Audi S6 White
    2018 Audi S6 Satin Black
    2018 Audi Q7
    2011 Audi A4

  2. #2
    Veteran Member Four Rings
    Join Date
    Apr 05 2012
    AZ Member #
    91253
    Location
    Earth

    Sounds like the car was damaged and someone (possibly the dealer) repainted it.

  3. #3
    Audi Customer Experience Three Rings Audi USA's Avatar
    Join Date
    Mar 24 2017
    AZ Member #
    396205
    Location
    Auburn Hills, MI

    Quote Originally Posted by satinblack18s6 View Post
    i was sold a new 2018 s6 with bumper clear coat drip , peeling paint and clearly bumper was tampered with. car was clearly messed with on front end damage at some point is it normal for my paint to peel away and clear coat to have dried drip marks and repaired damage. also curious what audi is going to do to solve the problem on my s6 and make things right? Silver spring audi non selling dealership neutral party has veiw car with evan and agrees something is wrong.


    car bought in 3rd week of feb issues arising in may.
    Hello,

    Thank you so much for reaching out and making us aware at Audi of America. We would like to look into this matter in more depth if possible and conduct an official review. Can you please send me a private message with your VIN, contact information and current mileage of your vehicle? I look forward to engaging the proper parties to work towards a resolution.

    Thank you!
    Vincenzo F.

    Audi Social Community Manager

  4. #4
    Established Member Two Rings satinblack18s6's Avatar
    Join Date
    Apr 02 2018
    AZ Member #
    416500
    Location
    baltimore maryland

    Pm sent


    Sent from my iPhone using Audizine
    2018 Audi S6 White
    2018 Audi S6 Satin Black
    2018 Audi Q7
    2011 Audi A4

  5. #5
    Established Member Two Rings satinblack18s6's Avatar
    Join Date
    Apr 02 2018
    AZ Member #
    416500
    Location
    baltimore maryland

    Quote Originally Posted by JohnEnglish View Post
    Sounds like the car was damaged and someone (possibly the dealer) repainted it.
    Seems that way for sure something definitely not adding up.


    Sent from my iPhone using Audizine
    2018 Audi S6 White
    2018 Audi S6 Satin Black
    2018 Audi Q7
    2011 Audi A4

  6. #6
    Veteran Member Three Rings jr1415us's Avatar
    Join Date
    Mar 08 2011
    AZ Member #
    72061
    Location
    Chicago IL

    Selling dealer valet probably had a mishap, then dealership got a mobile touch-up paint biz to cover up their goof.

  7. #7
    Established Member Two Rings satinblack18s6's Avatar
    Join Date
    Apr 02 2018
    AZ Member #
    416500
    Location
    baltimore maryland

    sold new 2018 s6 bad workmanship and quality

    Quote Originally Posted by Audi USA View Post
    Hello,

    Thank you so much for reaching out and making us aware at Audi of America. We would like to look into this matter in more depth if possible and conduct an official review. Can you please send me a private message with your VIN, contact information and current mileage of your vehicle? I look forward to engaging the proper parties to work towards a resolution.

    Thank you!
    issue was resolved not at the quality i would expect in a $83,000 car but ive come to realize its something you wont ever get solved nor does audi care and i know to the dealership im just a number i was feeling like i was expecting alot to fix it so long story short i would rate this audi experience a 1 on scale of 10 being outstanding due to paint and workmanship on matter.
    Last edited by satinblack18s6; 07-09-2018 at 09:28 PM.
    2018 Audi S6 White
    2018 Audi S6 Satin Black
    2018 Audi Q7
    2011 Audi A4



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