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  1. #1
    Registered Member Two Rings
    Join Date
    Apr 30 2018
    AZ Member #
    417939
    Location
    Alexandria VA

    Service after the sale?

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    The salesman who sold me my 2016 A5 last week wants to come to the house on Friday evening "to go over more of the features of the car." Is this normal for an Audi salesman to make a "house call" like that? At first I said "sure" but now I'm wondering - wait, really? Why?

    Usual procedure or out of the norm?
    2016 Ibis White A5 Cabriolet; 2010 Caspian Blue Volvo V60

  2. #2
    Active Member One Ring
    Join Date
    Jan 01 2018
    AZ Member #
    411845
    My Garage
    2015 Q3; 2003 F250
    Location
    Pottstown PA

    Happened to me. It wasn't the actual salesman but rather the dealers Technology specialist. He contacted my wife a week or so after we took delivery.

    Sent from my SM-G950U using Audizine mobile app

  3. #3
    Senior Member Two Rings delz05's Avatar
    Join Date
    May 16 2014
    AZ Member #
    228316
    My Garage
    2013 Volcano Red S5 Cabriolet, 93 Hatch
    Location
    Boston area

    Easier and SAFER to bring the car to the dealership, if you think you need more tutorial information... Don't let him dictate where and when... that's up to YOU...

    Sorry to believe that there may be "other" motives for his desire to meet...
    Family comes First!.... Nice cars a close second.

    2017 SQ5 Ibis White, Black Optics P+ with Tech, Nappa, 21" wheels, MillTek exhaust, Chipwerks... more to come
    And for topless Summer fun... 2013 Volcano Red S5 Cabriolet Prestige, Black Optics Grill, Rear Valance, Tint, Unitronics Stage 3 with DP and TCU, IE Down Pipes... doesn't get any better!
    2017 A6 Competition Prestige, Brilliant Black with Black/Red Korso interior... wifey's ride!

  4. #4
    Active Member Two Rings Cadx6's Avatar
    Join Date
    Aug 31 2013
    AZ Member #
    122203
    Location
    Illinois

    If you are in fact a "Beach Girl" & the sales person is a male, I would strongly suggest having at least one "friend" present when the guy arrives. Tell the Audi person your friend is interested in Audis so you invited them to sit in & learn.
    No aspersions on your dealer but in this day & age, you can never be too careful. Calling up after the sale & delivery & offering to make a personal visit is not unheard of but is somewhat unusual. Usually they will make the offer at delivery that they are available if you have questions later, or they will call after a few days & see if you have questions that can be answered on the phone.
    Common sense & your "gut feelings" are your best protection.
    2017 Q7 Prestige, Glacier White
    2018 Q5 Prestige, Ibis White

    Gone - 2017 A4 Prestige, Glacier White
    Gone - 2013 Q7 S-Line Prestige, Orca Black
    Gone - 2013 TTS Prestige, Phantom Black Pearl

  5. #5
    Registered Member Two Rings
    Join Date
    Apr 30 2018
    AZ Member #
    417939
    Location
    Alexandria VA

    Ok, thanks. I'm a "girl" only in my own mind, have been married for more than 30 years which puts my "girlhood" days well behind me, and am old enough to be this guy's mother, easily. He seems a very pleasant person and was superb in actually finding exactly the car I wanted, no small trick. Of course my address is no secret since it's on all the papers we (husband and I) signed. He's done nothing that made me the least bit suspicious of him personally, but just the idea of it, after a day or so, made me tilt my head wondering if this was standard procedure or not.
    2016 Ibis White A5 Cabriolet; 2010 Caspian Blue Volvo V60

  6. #6
    Veteran Member Four Rings
    Join Date
    Apr 05 2012
    AZ Member #
    91253
    Location
    Earth

    I've never had this happen to me or anyone else I know (male or female). You can always give the dealership a quick call and talk to the receptionist, just ask them if it's their usual procedure.

  7. #7
    Established Member Two Rings wam22's Avatar
    Join Date
    Feb 23 2017
    AZ Member #
    393933
    Location
    chicago

    It is not uncommon to do a second delivery at the dealer, but hey are probably just trying to go the extra mile for you. It is not too unusual for customers to ask for second deliveries at their house or business if they are busy. I think his service is good, but if you are more comfortable doing it at the dealer let him know.
    B9 S5 Coupe l Daytona Gray with Magma Red Nappa Leather

    AWE Custom Track Exhaust l DTUK Tuning Box l Hartmann Wheels l 034 Rear Sway Bar l K&N Cold Air Intake

    Past: B8 A5 with APR Stage 1 Tune



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