Audizine - An Automotive Enthusiast Community

Results 1 to 3 of 3
  1. #1
    Registered Member One Ring
    Join Date
    Mar 29 2018
    AZ Member #
    San Jose, CA

    MMI No Sound for Radio, but CD and Bluetooth Audio Work Fine

    Guest-only advertisement. Register or Log In now!
    I have a 2013 Audi Q5 2.0L with Navigation Plus MMI. This afternoon my radio sound went dead, even though by all indications on MMI display the radio is working fine. All the stations are there, it shows the artist/song info, but absolutely no sound. This goes for both terrestrial and satellite (Sirius XM) radio. However, CD playback and Bluetooth audio streaming from my phone works perfectly, with no noticeable audio issues.

    I've tried multiple MMI system resets, factory reset of radio subsystem, switching between Telephone/Bluetooth/CD/Nav/Radio, but no luck. I've checked all radio/MMI fuses, both front and back, with a DMM and they are all fine. I did a scan with my OBDEleven scanner and there were no faults found on sound system or in any other systems in the car. I've searched this and other message boards but haven't found anyone who has encountered this same set of symptoms.

    Any ideas on what the issue could be, or what else I can do as a next step to diagnose? Thanks for your help.

  2. #2
    Veteran Member Three Rings Luis_Heineken's Avatar
    Join Date
    May 28 2012
    AZ Member #
    Bayamon, Puerto Rico (USA)

    Must be a bad tuner. As you said, everything else works ok, so, bad radio?

  3. #3
    Stage 3 Forum Advertiser Four Rings Christian@enfig's Avatar
    Join Date
    Jul 12 2004
    AZ Member #
    My Garage
    2013 CC Executive Edition VR6 3.6, 2003 GLI VR6, 2005 A4 cab 3.0 V6, 01 GTI VR6. Past 89 & 78 Golf
    Fort Lee, NJ

    I agree. In many Q5 the tuner is in the rear left. Radio and Sirius are built into one unit. Bluetooth and CD changer are separate units. Maybe somersetting in the radio tuner fried affecting only Radio and satellite. - iPod iPhone & Aux Specialists - Radio Replacement Specialists


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

    © 2001-2018 Audizine,, and
    Audizine is an independently owned and operated automotive enthusiast community and news website.
    Audi and the Audi logo(s) are copyright/trademark Audi AG. Audizine is not endorsed by or affiliated with Audi AG.