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  1. #1
    Senior Member Two Rings
    Join Date
    Apr 10 2016
    AZ Member #
    371583
    Location
    Chicago NW burbs

    Newbie questions - how to find out what serivces I have - transfering subscription

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    I got a used 15 S5.
    I created a new audiconnect account and tried to add a new subscription with VIN + SIM #. I was prompted that the subscription is already registered. I believe I would need to call the support line to transfer this account. However, I am not sure if there are active subscriptions that I need/want.

    My nav updates with traffic an incidents. So, there must be some cell communication active. Is this included for free as part of nav option?
    Otherwise, I am getting "no data connection" errors. e.g. when searching an online destination in the nav.

  2. #2
    Senior Member Two Rings
    Join Date
    Apr 10 2016
    AZ Member #
    371583
    Location
    Chicago NW burbs

    How does the nav get traffic information in the Audi? Through FM?

    http://www.crutchfield.com/S-ZluiH1Z..._services.html

  3. #3
    Active Member One Ring
    Join Date
    Jul 27 2016
    AZ Member #
    377278
    Location
    Rowlett, Texas

    Quote Originally Posted by Meadowdale View Post
    My nav updates with traffic an incidents. So, there must be some cell communication active. Is this included for free as part of nav option?
    Otherwise, I am getting "no data connection" errors. e.g. when searching an online destination in the nav.
    My '14 A7 gets traffic updates via Sirius XM, not sure if the '15 S5 is the same setup or not. The nav then incorporates the traffic info from Sirius into the best solution for your route. For the online destinations, etc., you'll probably have to start service for your SIM card (I believe it's AT&T for the '15, but if you call (877) 505-2834 they'll get you set up and give you all the pertinent info) to enable the Google-based content like online destinations. Hope this helps.
    2014 A7 TDI Prestige, Brilliant Black

  4. #4
    Senior Member Two Rings
    Join Date
    Apr 10 2016
    AZ Member #
    371583
    Location
    Chicago NW burbs

    I did not know about the Sirius Xm for traffic info. I was actually going to reply I don't have a Xm subscription. Looks like the subscription from the previous owner is still active.

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