Originally Posted by
REVOofRustler
Well I found my dad's old desktop stuffed in the closet which had windows 7 on it! Downloaded XP mode from Microsoft and got eBahn working on there. I still can't figure out how to get the online version to work, though. Anytime I try to open one of the manuals (i.e. "timing chain covers" or something similar), I get a message saying I don't have an active subscription to that content. Did either of you guys run into this? Or did it work right away once you got the link from Bentley?
Have you tried to contact them with your current issue, having the disk setup but not online access? I researched my archive emails and found their response to my "support ticket", I hope this can help get you (and others) what is needed to get online going a little easier. Even though the online is beta, there isn't (or at least wasn't at the time) clear instructions on the online access compared to disk version.
Here you go:
"On Monday, June 15, 2015 7:02 AM, "
[email protected]" <
[email protected]> wrote:
Hello ,
Below is a copy of a message posted to your account by Bentley Publishers.
Please use the links at the very bottom of this message to reply.
Support Ticket Number: 45xxx
From: Software Support
Sent: 2015 June 15, 10:00:54
To: alcatranz518
Subject: RE: activation?
Message: Hello,
Thanks for contacting us.
I enabled your web subscription just now, so it should work. Following are the instructions:
Hello ,
I am sorry you are running into an issue with activating this on your new machine. You won't be able to install this program on Windows 7 or 8 directly.
However, you now have access to our early BETA eBahn Web website for the Audi A4: 2005-2009. This is the same platform for which you already have an eBahn desktop registration.
To access the repair content:
1) Go to the website:
http://ebahn.bentleypublishers.com.
2) Login using your email address (
[email protected] ) and password.
(If you don't have your password, or if you've forgotten it, click on the "Forgot My Password" button.)
This is an extension of your existing eBahn for Windows license and an Early Beta version of our eBahn Web website to registered users of our eBahn Desktop manuals and contains the exact same information that is on the DVD.
A few things to note:
Although you can log in to eBahn Web from anywhere, you can only access it from one location at a time. The eBahn Web interface does not support logging in with the same login from multiple computers at the same time. For this reason, as well as to optimize your experience, please remember to logout whenever you're done with the website.
Our hope is that eBahn Web offers a great deal more flexibility in compatible computer operating systems and configurations than our eBahn Desktop manuals. However, please check the known issues list at the link below to make sure you know the limitations of the site:
https://wiki.bentleypublishers.com/x/9YVyBw
If you need to install your downloaded software program on your desktop also, or if you don't have internet access to access the eBahn website, please let us know and we can send you instructions on how to set up the software on your machine.
Please note the software program needs to be installed in either a Windows XP, Vista or a Virtual XP environment. Additional compatibility instructions can be seen below:
Windows 7, Vista and XP Compatibility
Please let us know if we can be of any further assistance.
Best,
Stuart
eBahn software support
------- Original Message -----
I am registered and activated, but running a Windows 8.1 machine for 1 of my pc's. I am trying to use the online version which all works but won't allow me to access the content stating I need to "activate" but I see no way to activate that content with my current subscription.""
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