Hey all, just had a productive visit to my dealer for some annoying issues and figured I would share how things worked out.
Driver seat loose: Your seat moves, feeling like it's not integrally attached to the car. Especially noticeable and disquiting when you brake hard and the seat moves forward, then rocks back hard at complete stop. Simple but bothersome, this was a tough one because I had multiple techs drive the car with no luck.
Solution: Replacing seat frame (part 8KO-881-157)
I had to show my SA how to replicate the issue by throwing a tantrum in the driver seat. Literally, if you've seen a small child(or small minded adult) do this you know it involves rocking forward and backward violently (smashing your fists against the interior trim is unnecessary). Imagine you're riding your seat like a horse cantering and tell the SA/tech to do the same. If they still don't think there's an issue with the movement/play, tell them to do it in your passenger seat or a new 2016 on the lot - which will most likely be rock solid.
Dashboard rattle: You know that one, in the instrument cluster bezle/MMI bezle that happens on rough surfaces and pitted roads? You know it if you have it... There is a TSB that replaces the instrument panel trim BUT AoA won't do the TSB unless they can replicate the issue
Solution: TSB 2033711/2. After ~2years of bringing this up I found it necessary to find a road within 5min of the dealer that exhibits the problem. DON'T make them go further, they either won't do it and say they did or they will and your baby gets romped on(7+ miles to check for rattles? Really Prestige?!? )
Washer fluid level always low: I tried flushing the system with water and some dish soap, no luck. Thankfully, there is a TSB!
Solution: TSB 3028151/3
On a side note: AoA will replace a burnt out headlight bulb (even in an e-code housing ) and repair a leaky CV boot (from road damage) under warranty. YMMV
Unfortunately I'm still fighting for fixes involving the 2013 steering issues and having to push the clutch hard to start the car, but you can't win 'em all
Be persistent and it will get done - good luck and keep fighting the good fight!
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