Yeah, sounds a bit confusing.
First, you should be able to get it repaired and done within one day, if the place isn't too busy. Idk where "moore" is, but I'm sure there are multiple wheel places nearby, and some are better than others.
Second, if you've upgraded to 19s, you should have gone "plus one" in size, meaning that the overall rolling diameter should be roughly the same, within a couple percent. Quattro is sensitive to differing rolling diameters, but that's usually once you're at 3-4%. Depending on how worn the tires are, you may be able to get by with the 18 mounted. Especially if you are only going a short distance. But again, something you should measure.
Third, I don't see any obvious damage to the tire. But they'll know more when they take it off to straighten it. If they look it over and it's fine, just have them remount the tire and go about your merry way. If you need more peace of mind, measure the tread depth, and order it from Tire Rack. They have a special service for some $ more that will shave your tire down to the correct diameter. You can then mount that not have to worry about it. Just know in the future that you won't have to necessarily buy all 4 new tires.
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