Roc Euro sucks

**DeanMachine** · 05-20-2016 10:07 PM

I ordered an intake for my 3.0 c7 originally at the end of March I was told it would be shipped as soon as payment cleared. He sent me an invoice through paypal and I paid it immediately. I waited 2 effing weeks and nothing comes. So, I call to find out what the deal is. The guys like,"oh yea, your order was one of the ones that got hung up in PayPal... PayPal was having some issues." He said he had to resend the invoice because it was expired. He knocked it down to $299 and said," it's in stock and as soon as payment clears I'll ship it out." Well, payment cleared that day and again I waited. 2 weeks go by and still nothing. So again I call and ask what is going on. He apologizes and says,"it's missing a part and I didn't want to ship it to you until it was complete that way you wouldn't be waiting on another package." Keep in mind he has already told me twice that they are in stock and that he is going to ship it. So again, a third time I am nice and understanding. He says it will be there next Thursday at the latest, so sorry, yada yada bullshit! It is now the Friday one week after the Thursday he said it would be here. Literally 8 days after the date he said it would be here. He doesn't answer emails, he doesn't respond to messages and he effing lies every time you talk to him. He is full of more shit than a portapotty. I'm so fed up with all this it's not even funny anymore. I have literally been waiting almost 8 weeks for this intake that everyone says on here is the best for our cars, and I'm done. I'm done with being lied to repeatedly and led on. This isn't the way to run a business or treat your customers. What is the best intake for our vehicles leaving roc euro's atrocity of a business out of the picture?

**LINDW4LL** · 05-20-2016 10:19 PM

Yeah, it's a joke. Nothing new here; constant lies, missed promises, and no communication.

I believe your only other options are the Injen and the USP intake. I'd go USP but it is quite a bit more than the Roc Euro for what's the same basic design.

**leonbtwo** · 05-21-2016 01:17 AM

Welcome to the club I got my intake after 8 weeks. Repeated phone calls and emails. Well I finally got it with one missing part. I called him and he said he'll send it out today asked for my last name and he said oh I got you invoice on the table. Ask him to confirm the address and he kinda just brush it off. I highly doubt I will get that missing part anytime soon. But we'll see...

Sent from my HTC6545LVW using Tapatalk

**VVG** · 05-21-2016 05:41 AM

Originally Posted by DeanMachine

I ordered an intake for my 3.0 c7 originally at the end of March I was told it would be shipped as soon as payment cleared. He sent me an invoice through paypal and I paid it immediately. I waited 2 effing weeks and nothing comes. So, I call to find out what the deal is. The guys like,"oh yea, your order was one of the ones that got hung up in PayPal... PayPal was having some issues." He said he had to resend the invoice because it was expired. He knocked it down to $299 and said," it's in stock and as soon as payment clears I'll ship it out." Well, payment cleared that day and again I waited. 2 weeks go by and still nothing. So again I call and ask what is going on. He apologizes and says,"it's missing a part and I didn't want to ship it to you until it was complete that way you wouldn't be waiting on another package." Keep in mind he has already told me twice that they are in stock and that he is going to ship it. So again, a third time I am nice and understanding. He says it will be there next Thursday at the latest, so sorry, yada yada bullshit! It is now the Friday one week after the Thursday he said it would be here. Literally 8 days after the date he said it would be here. He doesn't answer emails, he doesn't respond to messages and he effing lies every time you talk to him. He is full of more shit than a portapotty. I'm so fed up with all this it's not even funny anymore. I have literally been waiting almost 8 weeks for this intake that everyone says on here is the best for our cars, and I'm done. I'm done with being lied to repeatedly and led on. This isn't the way to run a business or treat your customers. What is the best intake for our vehicles leaving roc euro's atrocity of a business out of the picture?

I just put in a K&N filter and I guarantee it does about as much as any full aftermarket intake on the market. It is the stock filter that is restrictive, nothing else.

**lnferno** · 05-21-2016 05:56 AM

Originally Posted by VVG

I just put in a K&N filter and I guarantee it does about as much as any full aftermarket intake on the market. It is the stock filter that is restrictive, nothing else.

Part #?

**soccerking93** · 05-21-2016 07:12 AM

If it's the best intake for the 3.0T, why is the fastest one in the country running the OEM airbox?

Hype spreads like wildfire here.

Originally Posted by DeanMachine

I have literally been waiting almost 8 weeks for this intake that everyone says on here is the best for our cars, and I'm done.

Bingo, we have a winner!

Originally Posted by VVG

I just put in a K&N filter and I guarantee it does about as much as any full aftermarket intake on the market. It is the stock filter that is restrictive, nothing else.

**gk1** · 05-21-2016 08:10 AM

Originally Posted by soccerking93

If it's the best intake for the 3.0T, why is the fastest one in the country running the OEM airbox?

Well....with some mods

"AFE filter
2.5" drilled hole in factory airbox"

**SharkNardo** · 05-21-2016 08:50 AM

Wow, what a crappy experience you had with Roc-Euro! Glad you posted your story so others can go into it with eyes wide open if they go this route.

I went with the AWE S-Flo intake and couldn't be happier....

**eurodaddy** · 05-21-2016 09:14 AM

Or you can go with the OEM RS7 intake like I did. For just under $400 for the intake and $60 for a K&N filter you can't beat it. Adds some OEM class and also noticeable sound.

Sent from my iPhone using Tapatalk

**SharkNardo** · 05-21-2016 10:59 AM

Originally Posted by eurodaddy

Or you can go with the OEM RS7 intake like I did. For just under $400 for the intake and $60 for a K&N filter you can't beat it. Adds some OEM class and also noticeable sound.

Sent from my iPhone using Tapatalk

He's got a 3.0T

**eurodaddy** · 05-21-2016 11:00 AM

Oh shit! Sorry. Hahaha

Sent from my iPhone using Tapatalk

**14S4GWM** · 05-21-2016 11:11 AM

You joined the club and heard the lies just like a ton of other people. It doesn't stop and probably won't for a long time. This has been going on for well over a year now. Many many threads on this issue.

**Djpeaksd** · 05-21-2016 11:20 AM

Yup, same story here but I did finally get my intake and I have to say I love it but the whole experience sucked. I don't think he rips people off he just lies to people and over promises and under delivers. I didn't even get a shipping notification mine just showed up one day.

**sciblades** · 05-21-2016 01:42 PM

I got mine in 3 days, he was really easy to talk to on the phone so I have nothing but nice things to say about the guy

Sent from my SM-G935V using Tapatalk

**bhvrdr** · 05-21-2016 03:59 PM

It seems 1 in 10 customers can actually reach him and gets the product when promised...

**agent47** · 05-21-2016 05:05 PM

Originally Posted by sciblades

I got mine in 3 days, he was really easy to talk to on the phone so I have nothing but nice things to say about the guy

Sent from my SM-G935V using Tapatalk

Same with me. Got mine on Thursday after ordering it on Sunday. Plus he always responded to texts or calls.

Sent from my SAMSUNG-SM-N920A using Tapatalk

**ause0008** · 05-21-2016 05:49 PM

I'm coming up on 7 weeks waiting for mine. First and only response I got from him was back on 4/8 (it was shipping out next week of course). He hasn't even responded to my Paypal dispute. I was surprised to find out people haven't been reporting him to the BBB, there was only one comment for Roc Euro. Paypal will lock his account down based on the number of claims brought against him, I forget the limit you get but he's got to be close.

**GameBreaker** · 05-21-2016 08:15 PM

Yeah we do have a shitty club, I gave up after 3 months and joined it. PayPal must love them, but as Jon said in the other thread.... only the vocal minority complains... LOL

**tonymission** · 05-22-2016 05:56 AM

Originally Posted by agent47

Same with me. Got mine on Thursday after ordering it on Sunday. Plus he always responded to texts or calls.

Sent from my SAMSUNG-SM-N920A using Tapatalk

Yeah, I can only speak on my own experience and it took me a few days to get the intake. Hell, the filters themselves actually showed up the day after I ordered (drop ship overnight?). He answered his phone on maybe the second ring and responded to my email after I ordered just clarifying that I needed the extra RS heat shield (I couldn't remember if I told him which car i had). Not sure why all of this was perfect while others keep waiting or not getting responses.

**VVG** · 05-22-2016 09:13 AM

Originally Posted by eurodaddy

Or you can go with the OEM RS7 intake like I did. For just under $400 for the intake and $60 for a K&N filter you can't beat it. Adds some OEM class and also noticeable sound.

Sent from my iPhone using Tapatalk

What kind of hoses are those coming off the intake going to the turbo inlets?

**eurodaddy** · 05-22-2016 10:19 AM

Originally Posted by VVG

What kind of hoses are those coming off the intake going to the turbo inlets?

I sourced these out. They look good and fit good and came in the right length and is a reducer. The only problem is they don't have enough flexibility as the accordion style hoses so the air box snout into the turbos kept popping off. I eventually just ordered the stock RS7 accordion hoses and I don't have any problems now. The brand is AeroFlow.

**MadAboutCars** · 05-22-2016 02:19 PM

Originally Posted by eurodaddy

I sourced these out. They look good and fit good and came in the right length and is a reducer. The only problem is they don't have enough flexibility as the accordion style hoses so the air box snout into the turbos kept popping off. I eventually just ordered the stock RS7 accordion hoses and I don't have any problems now. The brand is AeroFlow.
...

I wondered about the flexing, after seeing this in the other thread. How did you get the RS7 accordion hoses to fit onto the smaller diameter metal turbo intake pipes, on the S6?

**flyfishing** · 05-22-2016 02:44 PM

If I just get drop in K&N does it void warranty? Or does changing entire intake do so?

**eurodaddy** · 05-22-2016 04:31 PM

Originally Posted by MadAboutCars

I wondered about the flexing, after seeing this in the other thread. How did you get the RS7 accordion hoses to fit onto the smaller diameter metal turbo intake pipes, on the S6?

I ended up using the stock S6 accordion hose end where it slides onto turbo inlet side. I cut off just the end that slides on, cut off the molded pieces of plastic that stick up which then allowed me to slide the RS7 accordion hose right over the S6 piece. It was a perfect fit. Was probably he best thing i could have done to make it work properly.

**MadAboutCars** · 05-22-2016 05:15 PM

Originally Posted by eurodaddy

I ended up using the stock S6 accordion hose end where it slides onto turbo inlet side. I cut off just the end that slides on, cut off the molded pieces of plastic that stick up which then allowed me to slide the RS7 accordion hose right over the S6 piece. It was a perfect fit. Was probably he best thing i could have done to make it work properly.

Thanks. That's good to know.

**VVG** · 05-22-2016 05:37 PM

Originally Posted by flyfishing

If I just get drop in K&N does it void warranty? Or does changing entire intake do so?

Changing the filter does not. Changing the whole intake is an unknown. They could deny you coverage if you have an engine issue even if it is unlikely that the intake was the problem. Since it produces no extra power whatsoever over just the filter, why risk it. BTW, throttle response with the K&N is very clearly better. You will see how restrictive the stock filter is, especially with the sock that goes over it. Can't believe air can even get through this thing.

**VeryBadman** · 05-22-2016 09:47 PM

I guess I will give K&N a shot. It's relatively cheap when compared to replacing the whole intake.

**ekpyr** · 05-22-2016 10:01 PM

Seems like a hit or miss. I ordered from Roceuro in February and was charged. I have experienced at least 6 missed promises from John since that time while it looks like others have gotten theirs in no time. I've since had no success raising them on the phone, calling many times a day. Tomorrow I'll be calling my card company to issue a chargeback. I'm disappointed and will suggest no one do business with them until they get their house in order.

Sent from my iPhone using Tapatalk

**hubris** · 05-22-2016 11:06 PM

Originally Posted by VeryBadman

I guess I will give K&N a shot. It's relatively cheap when compared to replacing the whole intake.

P/N is E-1983 for those interested. I am curious, how often do people clean and oil these filters?

If the K&N filter is letting more air in, isn't it also letting more ... dirt and particulate in?

**VeryBadman** · 05-22-2016 11:34 PM

Originally Posted by hubris

P/N is E-1983 for those interested. I am curious, how often do people clean and oil these filters?

If the K&N filter is letting more air in, isn't it also letting more ... dirt and particulate in?

According to K&N site, the compatible part no. for RS7 is E-0664 but if E-1983 fits S6/7 I don't see why it's not going to fit RS7. Do you know what are the differences between the two?

**MadAboutCars** · 05-23-2016 12:06 AM

The RS7 filter is a bigger diameter filter (inside and outside) which allows better air flow than the S6/7 filter.

Re the dirt/particulate levels with K & N. K & N says the tortured air path and the oil in the filter captures more dirt and particulate matter, but most tests (not by K & N) show that K & N filters do allow more dirt through than a paper filter. Some even say they should only be used for race engines that are rebuilt regularly. Didn't stop me from using one...

**VeryBadman** · 05-23-2016 01:15 AM

Originally Posted by MadAboutCars

The RS7 filter is a bigger diameter filter (inside and outside) which allows better air flow than the S6/7 filter.

I think you are right. I just looked into the vehicle applications info of both and found that E-0664 is for RS6/7 only.

**flyfishing** · 05-23-2016 08:43 AM

Where did you all buy your K&N? Any recommended stores?

**VVG** · 05-23-2016 09:07 AM

Originally Posted by hubris

P/N is E-1983 for those interested. I am curious, how often do people clean and oil these filters?

If the K&N filter is letting more air in, isn't it also letting more ... dirt and particulate in?

Maybe it is letting more particulate matter in, maybe it isn't. This stuff is so microscopic, however, that I really don't think it matters for the life of these cars/engines. I have run high flow filters on many, many cars, including my Stage 3+ B5 S4 that went over 130,000 miles. No issues.

**flyfishing** · 05-23-2016 06:03 PM

Is it hard to open the airbox and put the K&N filter in? I'm gonna order one.

**AudIan** · 05-23-2016 07:30 PM

Originally Posted by flyfishing

Is it hard to open the airbox and put the K&N filter in? I'm gonna order one.

No it's ridiculously easy.

**flyfishing** · 05-23-2016 07:44 PM

ok i got one on amazon.

**eurodaddy** · 05-23-2016 07:46 PM

Originally Posted by VeryBadman

According to K&N site, the compatible part no. for RS7 is E-0664 but if E-1983 fits S6/7 I don't see why it's not going to fit RS7. Do you know what are the differences between the two?

Yeah don't order the RS7 K&N filter if you plan on using it in a stock S6 air box. It does not fit. It's close but no cigar. I have both and each only got there own.

Sent from my iPhone using Tapatalk

**VeryBadman** · 05-23-2016 08:57 PM

Originally Posted by eurodaddy

Yeah don't order the RS7 K&N filter if you plan on using it in a stock S6 air box. It does not fit. It's close but no cigar. I have both and each only got there own.

Sent from my iPhone using Tapatalk

It's rather the other way around. I have to order RS7 ones to use with my car

**DeanMachine** · 05-24-2016 12:17 AM

Originally Posted by soccerking93

If it's the best intake for the 3.0T, why is the fastest one in the country running the OEM airbox?

Hype spreads like wildfire here.

Bingo, we have a winner!

Thread: Roc Euro sucks

Thread Tools

Display

Roc Euro sucks

Roc Euro sucks

Roc Euro sucks

Roc Euro sucks

Bookmarks

Bookmarks

Posting Permissions