can't speak for recent times, but I know back when I had my b7 a4, the flash was 1 hour's labor, and the reason they told me is that they just don't know how long it will take. Most cars it's 30 minutes, some cars an hour, some over. even if it's 20 minutes the shop usually has a 1 hour minimum, but I get what your saying, you are buying a product from them, they should offer something.

idk vote with your wallet.