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  1. 04-18-2016 01:26 PM #1
    User122085
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    Dealer says a software update is required to get rid of my CEL

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    Hey all,

    My CEL came on as I was taking my A7 in for service. They called me today and said it needs a software update, something related to the catalytic converter. Apparently it's $200 for the update, has anyone heard of this?

    Thanks,
    Joel
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  2. 04-18-2016 01:34 PM #2
    mjfloyd1
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    I've not heard of this, but if it is related to emissions equipment, it should be covered under a longer warranty than the standard 4 yr / 50000 mile warranty.
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  3. 04-18-2016 04:09 PM #3
    jrsAudiA6
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    Quote Originally Posted by JKnetz View Post
    Hey all,

    My CEL came on as I was taking my A7 in for service. They called me today and said it needs a software update, something related to the catalytic converter. Apparently it's $200 for the update, has anyone heard of this?

    Thanks,
    Joel
    I have not heard of a SW update for the ECM that is related to the catalytic converter. Smells fishy!!! As Mjfloyd1 indicated, if there is some kind of update to correct something that is part of the cars emissions system, than it is covered under a separate emissions warranty.
    Last edited by jrsAudiA6; 04-18-2016 at 04:29 PM.
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  4. 04-18-2016 04:24 PM #4
    bonafyd
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    I'd call AOA and get them involved asap cause it sounds very fishy..
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  5. 04-18-2016 04:53 PM #5
    name.goes.here
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  6. 04-18-2016 09:11 PM #6
    tenspeed
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    I don't think Audi has any $200 updates...
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  7. 04-19-2016 06:08 AM #7
    Speedemon
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    Quote Originally Posted by tenspeed View Post
    I don't think Audi has any $200 updates...
    Hahaha
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  8. 04-19-2016 06:24 AM #8
    litigator
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    Quote Originally Posted by tenspeed View Post
    I don't think Audi has any $200 updates...
    And there it is..dealers man, always hustlin.
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  9. 04-19-2016 12:50 PM #9
    07S6
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    Quote Originally Posted by JKnetz View Post
    Hey all,

    My CEL came on as I was taking my A7 in for service. They called me today and said it needs a software update, something related to the catalytic converter. Apparently it's $200 for the update, has anyone heard of this?

    Thanks,
    Joel
    Ask for the details of the update before you proceed.. there are plenty of us here that can confirm the validity with our dealer service relationships.
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  10. 04-19-2016 01:27 PM #10
    ronbars
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    Are you in South Florida? What dealer gave you this information?
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  12. 04-19-2016 01:33 PM #11
    User122085
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    I am in Central Florida - Audi of North Orlando

    I'll be going to the dealership today so I will report back with more details about what the update actually is
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  13. 04-20-2016 07:43 AM #12
    User122085
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    Got the car back yesterday, here is what it says



    I asked the SA for more info and he said the software update is only to get rid of the CEL and it's not a real issue.
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  14. 04-20-2016 07:53 AM #13
    bhvrdr
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    Quote Originally Posted by JKnetz View Post
    Got the car back yesterday, here is what it says



    I asked the SA for more info and he said the software update is only to get rid of the CEL and it's not a real issue.
    Lol, i hope you didnt pay for that then. Nice explanation from them. If you needed an emission related update that should be provided free of charge.

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  15. 04-20-2016 08:56 AM #14
    User122085
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    Yeah I didn't pay for it, I told them not to worry about it so they went ahead and did it for no charge lol
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  16. 04-20-2016 09:00 AM #15
    Brooklyn
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    That's crazy. That almost worth a call to Audi corporate to (a) confirm you shouldn't have to pay for it period; and (b) have someone investigate whether these clowns have been fleecing people for these "updates" all this time. That smells of a class action waiting to happen.
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  17. 04-20-2016 10:40 AM #16
    bhvrdr
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    Quote Originally Posted by JKnetz View Post
    Yeah I didn't pay for it, I told them not to worry about it so they went ahead and did it for no charge lol
    lol, geez. You sure this dealership wasnt in miami...joking. Thats like when I had a guy out to install a pool heater and he quotes me $1500 and I told him another company quoted me $500 and he pauses and goes "Ok, 500 is fine" ...lol, what?

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  18. 04-20-2016 03:25 PM #17
    VVG
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