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  1. #1
    Veteran Member Four Rings doowopaudi's Avatar
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    Timing Tensioner Failure Class Action Law Suit

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    The quote below was found at this link https://defectiveconsumerproducts.wo...ain-tensioner/
    Has the timing chain tensioner in your 2008-2013 Volkswagen / Audi 2.0L TSI engine failed outside of the warranty period? Volkswagen / Audi reject most requests for post warranty repair assistance for this issue even though these companies knew there was a defect in the tensioner that would cause premature engine failure resulting in expensive repairs.

    A group of law firms with prior class action automotive litigation experience is assembling a class action law suit against Volkswagen / Audi for this timing chain tensioner defect. There is no charge to participate in the litigation. For further information, please email [email protected] or call (781) 741-6075 8 AM to 6 PM EST.
    I emailed the law firm and he replied today with the following message.

    I am working with a law firm in New York to represent individuals in a class action against the various Volkswagen entities for 2008 - early 2012 model year 2.0L TSI engine post warranty timing chain tensioner replacement costs (including related engine damage) together with incidental expenses such as substitute transportation. These tensioners should have been replaced under the original warranty or an extended warranty program since Volkswagen knew these tensioners were defective and would cause premature and often unannounced expensive engine failure. This is evidenced by the multiple subsequent revisions to the tensioner performed in an effort to correct the original defect.

    There is no cost for participation in the class action. The law firms handling the case will pay all expenses and will not be paid unless the case is successful. At this time, we are searching for individuals who are interested in participating as named class representatives. It is anticipated the total time commitment for persons participating as named class representatives will be less than 6 hours. This commitment would consist of reviewing the service history of their respective vehicle, responding to Volkswagen’s informational requests and a few hours of deposition testimony. We would prefer a New York resident class representative if possible since consumer laws in New York are more favorable than most other states. New York consumer protection laws do not require satisfaction of federal procedural pleading requirements for fraud. I am searching for a late 2010 to 2011 model year vehicle owner as a primary class representative since Volkswagen would have had more than sufficient knowledge that these tensioners were defective and yet continued to sell vehicles without disclosing this information to purchasers. This fact scenario is an important element in defeating warranty limitation defenses where the vehicle’s performance satisfied the 4 year / 50,000 mile durational warranty that accompanied these vehicles. Class representatives from other states are also welcome to participate in the proceeding. The participation incentive for class representatives (authorized by the court and paid by Volkswagen if the class action is successful) should be between $5,000.00 and $10,000.00. Regardless whether you are interested in participating as a named class representative, you should maintain all your vehicle service and repair records. If your engine tensioner parts are still available, they should also be preserved.

    Although each class action has different results, the usual refrain that the class action only benefited the lawyers and they received most if not all of the settlement money is simply not true. The last Volkswagen class action case where I participated concerned engine oil sludge occurring in 1.8L VW/Audi engines. The settlement resulted in tens of millions of dollars in repair reimbursements to vehicle owners for oil-sludged engines and 500,000 vehicle owners received a comprehensive extended engine warranty covering oil sludge related damage.

    Would you please let me know where you reside, the costs of the repair and whether you are able to document most (if not all) of the scheduled oil changes together with any other engine service or repair.
    Thomas P. Sobran
    7 Evergreen Lane
    Hingham, MA 02043
    Tel: (781) 741-6075
    Fax: (781) 741-6074
    [email protected]
    If you reside in New York, you may want to email him right away. I have bolded portions of the email that highlight important parts of the message. I personally am not going to participate as a representative since my timing tensioner has not failed, but decided to share with the forum in case anyone here was unaware and may be interested. When I first emailed the lawfirm in February, I only requested more info on the issue. If I can get my tensioner updated before it goes bad, then that would be the ideal.
    Last edited by doowopaudi; 03-30-2016 at 07:29 PM.
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  2. #2
    Active Member Two Rings
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    My question is why don't you want to participate in this if you paid for it?

    I had a Tiguan of mine skip timing and ended up getting rid of it (should of put a 3.6 in it). Ever since then I've sold these to customers as basically a timing belt service. It cheaper and when they see what happens with pictures usually they buy the job or an very expensive warranty which I don't get.


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  3. #3
    Veteran Member Four Rings doowopaudi's Avatar
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    Quote Originally Posted by vwauditek25 View Post
    My question is why don't you want to participate in this if you paid for it?

    I had a Tiguan of mine skip timing and ended up getting rid of it (should of put a 3.6 in it). Ever since then I've sold these to customers as basically a timing belt service. It cheaper and when they see what happens with pictures usually they buy the job or an very expensive warranty which I don't get.


    VW Lead Master Technician @ Elgin Volkswagen
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    My timing chain tensioner has not failed.
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    Veteran Member Four Rings doowopaudi's Avatar
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    Quote Originally Posted by Smellie View Post
    Can I get a TL;DR?
    Stay tuned. If all goes well, we may end up getting some more warranty work performed at no cost to us!
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  6. #6
    Active Member Two Rings
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    any chance you guys need a maryland resident? my shop just called and said i had this exact issue.
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  7. #7
    Veteran Member Four Rings doowopaudi's Avatar
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    Quote Originally Posted by doowopaudi View Post
    Stay tuned. If all goes well, we may end up getting some more warranty work performed at no cost to us!
    Contact the law office.
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  8. #8
    Veteran Member Four Rings Slow4's Avatar
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    How are the tensioners "defective" and why would VW/Audi pay for repairs OUTSIDE of expired warranty period?

    If a consumer does not wish to participate in an extended warranty offered through Audi, why should VW/Audi pay?

    Guides and tensioners wear over time and mileage; factor in operating environment and boom, it's gonna have to be replaced one day. With B6/7 4.2 chain-driven engines, the guides and tensioners were suggested to be replaced prior or at 100K miles.


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  9. #9
    Senior Member Two Rings Demringstho864's Avatar
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  10. #10
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    Quote Originally Posted by Slow4 View Post
    How are the tensioners "defective" and why would VW/Audi pay for repairs OUTSIDE of expired warranty period?

    If a consumer does not wish to participate in an extended warranty offered through Audi, why should VW/Audi pay?

    Guides and tensioners wear over time and mileage; factor in operating environment and boom, it's gonna have to be replaced one day. With B6/7 4.2 chain-driven engines, the guides and tensioners were suggested to be replaced prior or at 100K miles.


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    The B8 motor is different. Audi basically has stated the the timing system on the B8 is good for 'life' of the car. I've seen now and talked to many shops, the timing tensioner is failing (terrible design) on vehicles starting from ~60k miles and on up. There's a case here.
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  11. #11
    Veteran Member Four Rings Slow4's Avatar
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    Quote Originally Posted by Allowencer View Post
    The B8 motor is different. Audi basically has stated the the timing system on the B8 is good for 'life' of the car. I've seen now and talked to many shops, the timing tensioner is failing (terrible design) on vehicles starting from ~60k miles and on up. There's a case here.
    Take a look at the B6/7 4.2 V8 engines, its based on a VERY similar design but the 4.2 being more intricate, ask me how I know. Audi states that the chains should last the life of the car and should the chains break then it would be a warranty issue. The guides are plastic or plastic outer with metallic inner depending on which component and which car; as with any plastic part, it wears over time ESPECIALLY if a metallic chain slaps or runs across the surface then factor in operating environment (heat/cold, cold-start, hot-start, duration of drive, etc) and the guides are bound to wear down over time. Tensioners work under the same mechanics and over time will de-tension thus the "slapping" on higher mileage engines.

    It is NOT a failed design, just an over-efficient design. If some feel that there is a case here then so be it but from past ownership of a chain-driven engine, there is no case.

    TL;DR

    Chain failure = case
    Tensioner/guide "failure = ownership of an audi
    Last edited by Slow4; 05-14-2016 at 01:47 PM.
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  12. #12
    Veteran Member Four Rings
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    I've worked on B5, B6, B7 and now B8's along with many other types of motors across many different platforms. I know what you're referring to; all of those components you list have nothing to do with the root cause of the underlying issue.

    I completely disagree with you; not sure how you can articulate that it's an "over-efficient design"?? If you go through some of the threads on this forum, digest through my very detailed thread and if you follow up on other forums which run the same short block assembly, it is a poorly designed tensioner. There's no doubt nor question about it.

    Answer this then, if it wasn't so poorly designed, why has it gone through, literally, like 5 different changes and all vehicles with it are getting it swapped?

    You cannot tell me that a 60k+ motor with a timing tensioner failure is "welcome to owning an Audi". That's about as good as the reason I received from the dealership when I informed them, from day 1, that my car was consuming way too much oil; "that's what happens on a turbo'd car". Who are you trying to convince here? Yourself or us? I would take a step back, read and completely understand the details before approaching a decision that only reflects on yourself.
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    Veteran Member Four Rings Slow4's Avatar
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    Quote Originally Posted by Allowencer View Post
    Answer this then, if it wasn't so poorly designed, why has it gone through, literally, like 5 different changes and all vehicles with it are getting it swapped?
    If it was so poorly designed then why has Audi/VW continued to use it in multiple platforms?
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  14. #14
    Senior Member Two Rings oshwi's Avatar
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    And why have they revised it so many times now? The newest design is supposed to be the fix. People who experience tensioner failure have cars from 2009-2012. They introduced the new tensioner on the b8.5 from what ive read. So yea, they do know that theres a problem with their old tensioner design. And i think they had a tsb on them on the mk6 gti. But not on our platform, which is stupid cause the gti mk6 has the same exact motor as the b8's minus the orientation.

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    Veteran Member Four Rings
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    Quote Originally Posted by Slow4 View Post
    If it was so poorly designed then why has Audi/VW continued to use it in multiple platforms?
    Please provide the evidence for this. I'll jump to the conclusion - there isn't any. That version is NOT used any more.

    Furthermore, your response shows you have not carried out any research nor have you read any of the threads which carry the detailed information I've so spoken of.

    Quote Originally Posted by oshwi View Post
    And why have they revised it so many times now? The newest design is supposed to be the fix. People who experience tensioner failure have cars from 2009-2012. They introduced the new tensioner on the b8.5 from what ive read. So yea, they do know that theres a problem with their old tensioner design. And i think they had a tsb on them on the mk6 gti. But not on our platform, which is stupid cause the gti mk6 has the same exact motor as the b8's minus the orientation.
    Correct. I have provided all of those details in the thread I have in regards to the tensioner failing.

    To add, the "short block" is the same; the long block has differences. A short block is considered everything within the block and rotating assembly. Oil pan, accessories, head, etc. are all considered part of the long block.
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  16. #16
    Veteran Member Three Rings Packy's Avatar
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    Quote Originally Posted by Allowencer View Post
    The B8 motor is different. Audi basically has stated the the timing system on the B8 is good for 'life' of the car. I've seen now and talked to many shops, the timing tensioner is failing (terrible design) on vehicles starting from ~60k miles and on up. There's a case here.

    The B8 is listed in the lawsuit
    2013 S6, 2009 A4,

  17. #17
    Veteran Member Three Rings
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    im in NY and my shit blew at the parking lot for NCCollege students, but audi replaced it at no cost to me....lol so i cant apply. I got a new motor out of it ,but im replacing the chain 50k later though cause im paranoid about this type of mechanical failure. Biener audi did my assessment and swap.

  18. #18
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    I have a 2010 in NH going into Phase1 next week. If it fails it will undergo Phase2. my dealer says that Cam Chain Tensioner replacement/upgrade during a Phase2 service is $0 labor and $398 in parts to me. how can I get AofA to cover the $398 in parts?


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  19. #19
    Established Member Two Rings
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    Quote Originally Posted by johnnySV View Post
    my dealer says that Cam Chain Tensioner replacement/upgrade during a Phase2 service is $0 labor and $398 in parts to me. how can I get AofA to cover the $398 in parts?


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    You probably can't but pay to have it done anyway. Then save your receipt and when guys like me win this damn lawsuit Audi will be refunding you that $398.

  20. #20
    Veteran Member Four Rings CONative's Avatar
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    A bit of a stupid question but....if I do the preventative maintenance versus waiting for the tensioner to go - assuming we win this lawsuit - will I be covered once Audi starts sending out recall notices? I almost guarantee I have the original tensioner as my avant was one of the first delivered to the states (08/2008).

    There would be no way for Audi to know I did it preventatively if I took it to my local indy right?


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    Quote Originally Posted by CONative View Post
    A bit of a stupid question but....if I do the preventative maintenance versus waiting for the tensioner to go - assuming we win this lawsuit - will I be covered once Audi starts sending out recall notices? I almost guarantee I have the original tensioner as my avant was one of the first delivered to the states (08/2008).

    There would be no way for Audi to know I did it preventatively if I took it to my local indy right?


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    I don't expected you specifically to know this, but maybe someone can chime in:

    When might that lawsuit go through? I know they can take a long time. Is this something that is actually being worked on? Wow!

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  23. #23
    Veteran Member Four Rings CONative's Avatar
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    Quote Originally Posted by cuda2000 View Post
    Thanks for sharing!


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  24. #24
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    I'm starting to get more than curious about this, too. We had our Stage 2 completed in Dec 2014 & have had no significant engine oil consumption since. Earlier this week, a colleague at work told me that the timing chain tensioner on her 2009 A4 (with about 65k miles) failed a few weeks back (to the tune of a $5k repair bill from the dealer in Grand Rapids, MI). That's crazy ! I had our 2009 A4 to the local dealer for a 120k mile oil change this morning, and got an estimate of about $1,300 to replace the chain & tension in our car (the SA told me the shop is doing one now, so had some numbers on hand). The SA also noted that they didn't recommend replacing our tensioner at the time of the piston replacement because it was still "in spec" (and I didn't know about this particular issue at the time to just have it replaced while they had the engine opened).

    What gets me about this is that the published maintenance schedule says nothing about timing chain/tensioner replacement for this engine, yet here we are trying to decide how to proceed with conflicting information to prevent a catastrophic engine failure. Oy !
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    Senior Member Two Rings mecg's Avatar
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    Quote Originally Posted by DrGER View Post
    I'm starting to get more than curious about this, too. We had our Stage 2 completed in Dec 2014 & have had no significant engine oil consumption since. Earlier this week, a colleague at work told me that the timing chain tensioner on her 2009 A4 (with about 65k miles) failed a few weeks back (to the tune of a $5k repair bill from the dealer in Grand Rapids, MI). That's crazy ! I had our 2009 A4 to the local dealer for a 120k mile oil change this morning, and got an estimate of about $1,300 to replace the chain & tension in our car (the SA told me the shop is doing one now, so had some numbers on hand). The SA also noted that they didn't recommend replacing our tensioner at the time of the piston replacement because it was still "in spec" (and I didn't know about this particular issue at the time to just have it replaced while they had the engine opened).

    What gets me about this is that the published maintenance schedule says nothing about timing chain/tensioner replacement for this engine, yet here we are trying to decide how to proceed with conflicting information to prevent a catastrophic engine failure. Oy !
    Yeah, EVERYTHING is in spec just before it isn't. So, I wouldn't give a damn about the recommendation from the SA.
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  26. #26
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    Quote Originally Posted by CONative View Post
    Thanks for sharing!

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    I wonder how many years will this take.

  27. #27
    Veteran Member Four Rings CONative's Avatar
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    Quote Originally Posted by ak11214 View Post
    I wonder how many years will this take.
    Does anyone know how long it took for the oil consumption lawsuit? The wheels are already in motion for this one - hopefully sooner than later.


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  28. #28
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    Quote Originally Posted by CONative View Post
    A bit of a stupid question but....if I do the preventative maintenance versus waiting for the tensioner to go - assuming we win this lawsuit - will I be covered once Audi starts sending out recall notices? I almost guarantee I have the original tensioner as my avant was one of the first delivered to the states (08/2008).

    There would be no way for Audi to know I did it preventatively if I took it to my local indy right?


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    I am in the same boat. Getting it done next week. Way too paranoid about this to wait for the courts to sort it out.
    Last edited by Tim R.; 08-30-2016 at 10:35 AM.
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  29. #29
    Veteran Member Three Rings kdaffy's Avatar
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    ^ I think with the oil consumption Audi reimbursed for out of pocket, pre class expenses...hopefully similar here.

  30. #30
    Active Member Two Rings hockeysc23's Avatar
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    Even if getting it done early or from an independent source I hope you call Audi and let them know. The more people that report the issue even if no results from AoA will help the eventual realization that they need to step up here.

  31. #31
    Established Member Two Rings
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    Feb 02 2016
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    NY

    Aoa already know about it. When I have my a4 stage 2 the dealership said audi now recommend changing the tension and chain. I said isn't it life time and my mileage is only 26k. Dealer just nod and continue its bs.

  32. #32
    Established Member Two Rings
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    Aug 24 2016
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    roseville

    I have a 2013 audi s4 prestige. Still under a 30 day warranty and got it checked out from Carmax. its the timing chain tensioner... getting it done this week for free :D

  33. #33
    Established Member Two Rings
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    Jan 22 2012
    AZ Member #
    87049
    My Garage
    Honda CTR, B8 Avant, FJ60 L/C, FJ80 L/C,'03 Honda RC51
    Location
    midwest

    Bumping this thread.....I was not aware of the class action. I emailed the law firm even though I live in Indiana.

    I had this failure and had a terrible experience with AOA and the dealer. I filed a formal complaint with AOA. They only agreed to "pay" for 30% of the repairs from the cam chain failure which was ~$7000. Many weeks (and dealer visits) later, I had the intake cam replaced. The dealer wanted to charge me full price for this repair. After many back and forth conversations the dealer agreed to "pay" for the labor and discount the new cam 30% because it was originally damaged from the chain tensioner failure.

    FYI on my formal complaint to AOA...... When considering my request for a no charge repair(2009,80K miles), AOA stated my loyalty to the brand and dealer were of upmost importance in their determination. The dealer had done all the scheduled maintenance, 30K miles worth, since I bought the car. Never took it anywhere else except for snow tires. I own 3 Audis and my parents owned an Audi Fox and 100LS.

    I still got shafted.

  34. #34
    Established Member Two Rings RUBZERK's Avatar
    Join Date
    May 20 2014
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    233049
    Location
    Lancaster, Pa. 17602

    So what law firm is covering the law suit?

  35. #35
    Junior Member Two Rings
    Join Date
    Jul 09 2015
    AZ Member #
    341386
    Location
    Reading, PA

    Any update?

    So dealership told me they have been having cars come in with failed tensioner, they will do the timing job for $2450 plus tax. I talked to friend who's a Audi mechanic who will do it for $1500 on the side no paper trail though. If Audi loses this lawsuit would they have to reimburse out of pocket costs for this job or only failed tensioners.

    Do I save the cash and get in done on side or roll the dice and hope Audi loses so I can get reimbursed at a later date...

  36. #36
    Established Member Two Rings
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    Feb 02 2016
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    NY

    Quote Originally Posted by Dunk415 View Post
    Any update?

    So dealership told me they have been having cars come in with failed tensioner, they will do the timing job for $2450 plus tax. I talked to friend who's a Audi mechanic who will do it for $1500 on the side no paper trail though. If Audi loses this lawsuit would they have to reimburse out of pocket costs for this job or only failed tensioners.

    Do I save the cash and get in done on side or roll the dice and hope Audi loses so I can get reimbursed at a later date...
    That's depend on the outcome of the lawsuit. Too many factors but most likely you wouldn't be reimburse without a receipt. Keep in mind this can take YEARS and there's no guarantee that Audi will settle in a way that Audi's owner get full or any sort of reimbursement or free timing chain repair like the previous OIL consumption class action. This is just my opinion, you should read up on the prior class action to get a better idea.

  37. #37
    Established Member Two Rings RUBZERK's Avatar
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    May 20 2014
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    Lancaster, Pa. 17602

    The law firm covering this suit sent me forms to fill out.
    They are seeking info on the car and cost of repairs and other stuff

  38. #38
    Active Member Two Rings hockeysc23's Avatar
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    Sep 21 2014
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    284068
    Location
    Springfield, VA

    Quote Originally Posted by ak11214 View Post
    That's depend on the outcome of the lawsuit. Too many factors but most likely you wouldn't be reimburse without a receipt. Keep in mind this can take YEARS and there's no guarantee that Audi will settle in a way that Audi's owner get full or any sort of reimbursement or free timing chain repair like the previous OIL consumption class action. This is just my opinion, you should read up on the prior class action to get a better idea.
    Agreed on all the above. I'd have your friend write out a receipt and keep pictures of invoices etc. If cash isn't essential right now I'd document. The more people that get it done and complain through Audi the more evidence it is an issue. If people get it done and don't complain and document then Audi will not know.

  39. #39
    Established Member Two Rings RUBZERK's Avatar
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    May 20 2014
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    Lancaster, Pa. 17602

    Can this get a sticky ?

  40. #40
    Deactivated Two Rings
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    Dec 16 2010
    AZ Member #
    68336
    My Garage
    2013 Leaf
    Location
    Camino, CA (Tahoe Area)

    More info on this....................

    https://topclassactions.com/lawsuit-...engine-defect/

    Mine just popped he code for cam adjuster and AOA wont touch it because of the cars age. I bought form an Audi dealer it in the end of 14. Had 42,000 miles!!! They obviously didn't make sure it had has the RVU's it should have!!! So I hope this lawsuit wins. After 4 Audis and 4 on my fathers side I am sadly done with them and their BS.

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