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  1. #1
    Veteran Member Four Rings jygesq's Avatar
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    weird radio behaivior B&0 2015 S4

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    This morning my radio is acting weirdly. I can not change the volume level using the control on the steering wheel or the control on the center console. It get message on the display where normally you see slide with numbers "currently unavailable" on all stations. Yet the volume controls on wheel & console work for the media CD player. Help!
    2015 S4, P+, Florett Silver,black /silver nappa leather, S-tronic ,sport diff,B&O ,tech package ,supercharged badges. All season tires ,cargo net, factory dip stick

  2. #2
    Veteran Member Three Rings
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    Portland, Oregon

    Quote Originally Posted by jygesq View Post
    This morning my radio is acting weirdly. I can not change the volume level using the control on the steering wheel or the control on the center console. It get message on the display where normally you see slide with numbers "currently unavailable" on all stations. Yet the volume controls on wheel & console work for the media CD player. Help!
    This happened to me. They replaced the center console controls, reprogrammed, and everything has been working so far.

  3. #3
    Established Member Two Rings
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    Apr 05 2010
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    SoCal

    This has happened to me a couple times after XM goes through an update. Do a hard reset and it should go back to normal.

    http://www.audizine.com/forum/showth...how-to-do-this
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  4. #4
    Veteran Member Four Rings jygesq's Avatar
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    Quote Originally Posted by Audi Control View Post
    This has happened to me a couple times after XM goes through an update. Do a hard reset and it should go back to normal.

    http://www.audizine.com/forum/showth...how-to-do-this
    later version of MMI does not have a set up button. How to reset it?
    2015 S4, P+, Florett Silver,black /silver nappa leather, S-tronic ,sport diff,B&O ,tech package ,supercharged badges. All season tires ,cargo net, factory dip stick

  5. #5
    Established Member Two Rings
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    Quote Originally Posted by jygesq View Post
    later version of MMI does not have a set up button. How to reset it?
    haha my bad. I didnt even look at the picture. Instead, put your thumb on the "Menu" button. 2 and 3 are the same. Hold for a few seconds. When you let go, it should reset. It will take like 10 seconds to restart so don't freak out during this time.
    2020 SQ5 Quantum Grey
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  6. #6
    Veteran Member Four Rings jygesq's Avatar
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    disregard above message, MMI reset for later models is hold menu button, center button & right hand upper button together, My volume control came back BEFORE I did reset, but switching between the radio & media sometimes show "currently not available for a second, but volume controls on wheel & console still work. Service Adviser at dealer ships thinks there is a module in the trunk that is causing the volume controls on wheel & console to fail to respond.
    2015 S4, P+, Florett Silver,black /silver nappa leather, S-tronic ,sport diff,B&O ,tech package ,supercharged badges. All season tires ,cargo net, factory dip stick

  7. #7
    Veteran Member Three Rings
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    Dec 07 2014
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    Mn

    Just turning the car off and back on fixes the problem as well. It's happened a couple times to me as well.

    Sent from my LG-H901 using Tapatalk
    2014 S4 DSG///Unitronic Stage 2+.

  8. #8
    Veteran Member Four Rings jygesq's Avatar
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    Quote Originally Posted by jygesq View Post
    disregard above message, MMI reset for later models is hold menu button, center button & right hand upper button together, My volume control came back BEFORE I did reset, but switching between the radio & media sometimes show "currently not available for a second, but volume controls on wheel & console still work. Service Adviser at dealer ships thinks there is a module in the trunk that is causing the volume controls on wheel & console to fail to respond.
    went to dealer today, has a long conversation with shop foreman. He thought "currently not available " on a monetary basis, is a software glitch. He offered to upgrade my software, said it could not hurt, BUT might not fix it. I decide to leave well enough alone. He cuould not guarantee my nav information would not be lost. This "currently not available " may be coming up as I am going back and forth between radio & CD very quickly and repeating the process. I can always up date soft ware at later date as I have almost 3 years left on the factory warranty. He stated the software on these cars is complex,with many loops.
    2015 S4, P+, Florett Silver,black /silver nappa leather, S-tronic ,sport diff,B&O ,tech package ,supercharged badges. All season tires ,cargo net, factory dip stick

  9. #9
    Veteran Member Three Rings
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    Oct 13 2009
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    This has happened to me. A 'reset' fixed it. I contemplated bringing it in, just to get an updated MMI with the newer cellular modem but decided to just to 'fix' it myself. 2013 S4 if that matters.

  10. #10
    Veteran Member Four Rings jsh139's Avatar
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    Jan 04 2008
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    2021 Audi SQ5 PP
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    Philly 'burbs

    Quote Originally Posted by jygesq View Post
    went to dealer today, has a long conversation with shop foreman. He thought "currently not available " on a monetary basis, is a software glitch. He offered to upgrade my software, said it could not hurt, BUT might not fix it. I decide to leave well enough alone. He cuould not guarantee my nav information would not be lost. This "currently not available " may be coming up as I am going back and forth between radio & CD very quickly and repeating the process. I can always up date soft ware at later date as I have almost 3 years left on the factory warranty. He stated the software on these cars is complex,with many loops.
    Not sure if the same applies to the B8.5, but in my B8 when I updated the MMI firmware all of my Nav destinations/settings were retained.

  11. #11
    Deactivated One Ring
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    This happened to me on my 2017 S5 this morning after a Sirius XM channel update. I'll try the hard reset after work and report back. Frustrating. I don't even have 1,500 miles on the vehicle yet.

  12. #12
    Established Member Two Rings j1n's Avatar
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    Quote Originally Posted by PickledPair View Post
    This happened to me on my 2017 S5 this morning after a Sirius XM channel update. I'll try the hard reset after work and report back. Frustrating. I don't even have 1,500 miles on the vehicle yet.
    Same here. was pissing me off on the ride into work this morning. ima try the reset when i go to lunch.

  13. #13
    Deactivated One Ring
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    Let me know how that goes. I won't be resetting mine until around 3:30 pm.

  14. #14
    Registered Member One Ring
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    Jul 18 2016
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    Just happened to me this morning following an XM update. Turned the car off, back on.. works fine

  15. #15
    Established Member Two Rings j1n's Avatar
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    Quote Originally Posted by PickledPair View Post
    Let me know how that goes. I won't be resetting mine until around 3:30 pm.
    Works fine now. didnt reset just turned it on and it worked. i turned the car off and on this morning when i got the update but i guess i didn't leave it off long enough.
    2014 Misano Red B8.5 S4 | DSG | APR Stage 1 | Rs4 Grill | Deval Carbon Fiber Lip | CTS Turbo CAI

  16. #16
    Deactivated One Ring
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    Mine worked normally when I went back out to my car at the end of the workday.

  17. #17
    Established Member Two Rings MUM3's Avatar
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    I had the same problem following the XM update, but it reset after I cycled the start button.
    2017 S7 P+ Glacier White Metallic | Arras Red Individual | Stock (for now)
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  18. #18
    Senior Member Three Rings
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    Quote Originally Posted by PickledPair View Post
    This happened to me on my 2017 S5 this morning after a Sirius XM channel update. I'll try the hard reset after work and report back. Frustrating. I don't even have 1,500 miles on the vehicle yet.
    Sorry, didn't mean to hijack the thread but did you just say 2017 S5? I didn't know they're out already!
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  19. #19
    Veteran Member Four Rings jygesq's Avatar
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    Quote Originally Posted by absolutarin View Post
    Sorry, didn't mean to hijack the thread but did you just say 2017 S5? I didn't know they're out already!
    They are still b8.5 cars, same as 2016 versions. But made again for 2017 model year and may still be available to order with 6 sp MT.
    2015 S4, P+, Florett Silver,black /silver nappa leather, S-tronic ,sport diff,B&O ,tech package ,supercharged badges. All season tires ,cargo net, factory dip stick

  20. #20
    Veteran Member Four Rings jygesq's Avatar
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    Quote Originally Posted by jygesq View Post
    This morning my radio is acting weirdly. I can not change the volume level using the control on the steering wheel or the control on the center console. It get message on the display where normally you see slide with numbers "currently unavailable" on all stations. Yet the volume controls on wheel & console work for the media CD player. Help!
    my problem disappeared in three days, not to return again so far. That was last February. The "currently available' will show when you have not completed switch between radio & CD and use volume control. Or when you loose HD radio signal and you try to change volume. Next electronic thing, got letter from Audi yesterdayfor ecm software up grade. waiting a few weeks to see problems after upgrade.
    2015 S4, P+, Florett Silver,black /silver nappa leather, S-tronic ,sport diff,B&O ,tech package ,supercharged badges. All season tires ,cargo net, factory dip stick

  21. #21
    Deactivated One Ring
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    Quote Originally Posted by absolutarin View Post
    Sorry, didn't mean to hijack the thread but did you just say 2017 S5? I didn't know they're out already!
    Yep! I ordered it, and took delivery on 24 August.

  22. #22
    Veteran Member Four Rings jygesq's Avatar
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    Quote Originally Posted by PickledPair View Post
    Yep! I ordered it, and took delivery on 24 August.
    yes and it is b 8.5 , not the new b9 that is NOT available in the US
    2015 S4, P+, Florett Silver,black /silver nappa leather, S-tronic ,sport diff,B&O ,tech package ,supercharged badges. All season tires ,cargo net, factory dip stick

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