My A6 is now TD1

[TheNuke]

Let me start by saying that this isn't a thread abdicating responsibility. My 2012 A6 3.0 is APR Stage II+. It is under the CPO warranty. I took it to a dealership for warranty work without reflashing it. I got flagged. My fault.

This thread is me asking you all if there is anything I can do to get the TD1 flag removed at this point. I believe the answer is no, but I wanted to double-check with people that have more experience in this area than me.

Back story: I purchased this vehicle with almost 60k miles on it from a private party who purchased it CPO from a dealership. Thinking it was out of warranty I had it tuned almost immediately upon purchase. After doing some research I realized that I could transfer the CPO warranty into my name by working with the guy I purchased it from (within 30 days of purchase). We got the CPO warranty transferred. Yay!

I likely would have held off on the tune if I had known that I would still have a warranty directly through Audi, but oh well. At the same time I was getting to know the folks at my local Audi dealership. Nice guys, some of the techs have tunes, always easy to work with. I was very up front with them about the tune and that I wanted to make sure I didn't get myself flagged. They, in turn, were very up front with me by saying that Audi is making it harder and harder to avoid getting flagged and that they would "do their best".

Recently I took my car in to the dealership for two issues: 1. Bluetooth phone sounds like crap 2. B+O Subwoofer blown. I was again clear that I wanted to avoid getting flagged and they again said they'd do their best, but no promises.

Yesterday I went back in for a follow-up (Sub came in and needed to be installed) and they told me that my car was now flagged TD1. They told me that all warranty work needs to go through guided fault finding with ODIS.

Do I have any options at this point to dispute the TD1? Again, I don't believe so.

[BlueSVT]

Even with TD1, that has absolutely NOTHING to do with your warranty items... they could feasibly deny drivetrain work, but surely not your bluetooth or stereo stuff! They're not implying those claims are an issue, are they?

[agent47]

You cant technically dispute the td1. However there are 2 options- AoA approved ECU flash to stock at the dealership removed td1 or buying a new ecu from factory.

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[BlueSVT]

You cant technically dispute the td1. However there are 2 options- AoA approved ECU flash to stock at the dealership removed td1 or buying a new ecu from factory.

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The VIN of the car is flagged in Audi's system... I don't think even a new ECU would matter. I don't think ANYBODY has had a TD1 successfully removed, have they?

[agent47]

I agree the TD1 flag is linked to VIN. But the technical document released to the dealerships says that an AoA approved update (flash to stock) to ECU removes TD1. My A6 was also flagged. But surprisingly the flag was gone within a few hours. I traded it in about a month later and the flag wasn't there.

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[TheNuke]

Even with TD1, that has absolutely NOTHING to do with your warranty items... they could feasibly deny drivetrain work, but surely not your bluetooth or stereo stuff! They're not implying those claims are an issue, are they?

They have not denied either claim due to TD1. The TD1 flag just showed up after they had the car in to diagnose the problems.

Bluetooth - Replaced the mic array/vent and the problem did not go away. The new diagnosis is a failing wheel bearing causing vibration that is coming across the mics. The wheel bearing is $595 and they are waiting to hear back on whether it will be approved now that the car is TD1. They tell me they've updated all software to the most recent versions, but I'm not sure what that means, as my MMI is on Hn+r_us_au_p0467 and I'm under the impression that's pretty old.

Subwoofer - Sub is NOT covered under CPO, but was replaced as a one-time courtesy.

[jrt03]

Even with your car having a TD1 the warranty coverage would still be intact for non-related parts. The theory has not changed at all, as with anything else if your modification has caused or is directly related to a failed component that would not be covered. If the failed component is not related that would be covered. For example replacing your intake with a aftermarket will void any warranty on the intake system provided your aftermarket part has caused the failure (ie maf sensor). However if you replaced the intake and the right rear wheel bearing failed this would be covered seeing it has no influence from the intake you installed. The TD1 is Audi's way to be able to see the modification of a tune that has no physical part.

[BlueSVT]

The wheel bearing is $595 and they are waiting to hear back on whether it will be approved now that the car is TD1.

THIS is exactly what's wrong with this TD1 BS... like it gives them a justifiable reason to even CONSIDER denying items that have nothing to do with your engine? If they try to say the extra power caused stress on the wheel bearings, and them to fail... then that's just sad and pathetic.

Good news on the B&O! I got the full platinum CPO wrap because I was so worried about any of the electronics going out!

[TheNuke]

If the failed component is not related that would be covered. .

I agree, but already with the wheel bearing I see signs of "Oh boy, your car is TD1 and Audi may tell us that you drive aggressively based on your tune, so you probably caused the failure." That's the part that is crappy. I try to be an open, honest, and very polite customer. I don't like to be told how to do my job, so I try to treat other people the same way. I don't enjoy conflict, but will go there if necessary. Not covering a wheel bearing because of a tune is a reason to go there. We'll wait and see though. The dealership has been reasonable so far.

[agent47]

THIS is exactly what's wrong with this TD1 BS... like it gives them a justifiable reason to even CONSIDER denying items that have nothing to do with your engine? If they try to say the extra power caused stress on the wheel bearings, and them to fail... then that's just sad and pathetic.

Good news on the B&O! I got the full platinum CPO wrap because I was so worried about any of the electronics going out!

Yup. The problem is that with TD1 they try to pin every damn failed moving part to the tune. They even went as far to tell me that the engine mounts failed because of the tune. I was pissed. I told them that I can pull enough data to show that many stock cars have had the engine mounts fail. As much as AoA might be enforcing the flag, certain dealerships go a step further to bend the customer over since they can make money off of them rather than just get paid a flat $ amount for warranty work.

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[Serpent]

I believe agent47 is the only person to successfully get TD1 removed. I have no other info to add but I would like to see how this unfolds. OP, please make sure to keep us in the loop.

[agent47]

I believe agent47 is the only person to successfully get TD1 removed. I have no other info to add but I would like to see how this unfolds. OP, please make sure to keep us in the loop.

I wish I 'got' it removed. Lol

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[Serpent]

I wish I 'got' it removed. Lol

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Close enough right? lol

[agent47]

Close enough right? lol

Yeah.lol. An advisor at the dealership came to know what happened and they came to me to say "you seem to have some pretty high placed friends at AoA". All I was thinking - man I dont even know how the flag disappeared but hey I'll take the fame. Haha

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[LINDW4LL]

I believe agent47 is the only person to successfully get TD1 removed. I have no other info to add but I would like to see how this unfolds. OP, please make sure to keep us in the loop.

He's the only one who has shared- but there is internal documentation stating that TD1 can be removed.

Also- think about this. Once flagged TD1, most people see no reason to flash back to stock. So we don't have really any sample size of people who have flashed back to stock for the next service after being flagged.

Lastly, TD1 is not a big deal. It should not affect many claims at all, especially considering how stout the 3.0T drivetrain is.

[BlueSVT]

Lastly, TD1 is not a big deal. It should not affect many claims at all, especially considering how stout the 3.0T drivetrain is.

This is the one thing most people overlook...

[TheNuke]

This is the one thing most people overlook...

Well, the dealership called back and said that the wheel bearing will be covered and that the Audi rep they work with on warranty claims said that everything will be covered that isn't "engine mechanical" or "transmission mechanical". That's fairly reassuring and frankly I won't likely pursue getting the TD1 removed as long as that's the case.