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  1. #1
    Veteran Member Four Rings Sd76's Avatar
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    Feb 01 2009
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    Anyone purchase Front plate delete europrice get in here

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    Question:

    Has anyone ordered one of these just to find a DHL bill for an additional 20$ a month later??????

    I just received a 20 bill from DHL ON TOP of the amount and shipping I paid to euro price.... Now I'm really not happy with it as I was NEVER made aware of this. I already paid a significant amount for a plate/shipping etc




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  2. #2
    Veteran Member Three Rings AudiA6A5's Avatar
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    Dec 06 2013
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    134014
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    RI

    what did Europrice say after you let them know?


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  3. #3
    Veteran Member Four Rings Sd76's Avatar
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    Feb 01 2009
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    Anyone purchase Front plate delete europrice get in here

    I haven't yet I'm about to email them.


    It's s customs duty invoice. Email sent

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  4. #4
    Veteran Member Four Rings Sd76's Avatar
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    Feb 01 2009
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    Look if this was upfront that I needed to pay an additional fee I guess I would if still ordered it but it would be nice to know up front and be transparent about it ??


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  5. #5
    Veteran Member Three Rings
    Join Date
    Sep 10 2015
    AZ Member #
    354569
    Location
    VA

    Anything shipped into the US has custom charges you have to pay. I get caught with them all the time when my Familey send my son birthday and Christmas gifts. I ended up finding out that the package needs to be addressed to him not me as it's illegal for the freight company's to send letters to a minor requesting payment and I'm not liable for it either that way. Hard to get around it when you are ordering the stuff your self though.

  6. #6
    Stage 2 Banner Advertiser Four Rings
    Join Date
    Aug 07 2008
    AZ Member #
    31696
    Location
    Dallas, TX

    For US orders occasionally DHL doesn't bill Europrice properly and the invoice is sent to the consignee, meaning the customer. I looked up your tracking and don't see an open invoice, which is odd, because I can take care of the duty bill in 2 minutes online if one is open. This is why I asked for a scan or snap shot of this so I can dig deeper.

    Cheers,
    Alexander van Gerbig
    www.europrice.us
    [email protected]


  7. #7
    Veteran Member Four Rings Sd76's Avatar
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    Feb 01 2009
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    Quote Originally Posted by Alex@Europrice View Post
    For US orders occasionally DHL doesn't bill Europrice properly and the invoice is sent to the consignee, meaning the customer. I looked up your tracking and don't see an open invoice, which is odd, because I can take care of the duty bill in 2 minutes online if one is open. This is why I asked for a scan or snap shot of this so I can dig deeper.

    Cheers,
    Sending it now


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  8. #8
    Stage 2 Banner Advertiser Four Rings
    Join Date
    Aug 07 2008
    AZ Member #
    31696
    Location
    Dallas, TX

    Quote Originally Posted by Sd76 View Post
    Sending it now


    DHL's system just not working for your specific shipment. Will have this taken care of shortly for you.

    Sorry for any hassle,
    Alexander van Gerbig
    www.europrice.us
    [email protected]


  9. #9
    Veteran Member Four Rings Sd76's Avatar
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    Feb 01 2009
    AZ Member #
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    Pa

    Quote Originally Posted by Alex@Europrice View Post


    DHL's system just not working for your specific shipment. Will have this taken care of shortly for you.

    Sorry for any hassle,
    Thank you.


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  10. #10
    Established Member Two Rings mc52's Avatar
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    Nov 13 2013
    AZ Member #
    129906
    Location
    MA

    I got similar letter the other day. Alex I will forward it to you


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