so we finally got The Wife's A4 back after the timing chain failure at 72k miles......
it was a five week ordeal, a ton of hassle, & i even had to open the AoA claim myself, then constant negotiation & never getting a solid answer regarding amount of coverage or cost.
this past friday, i went to the dealer & had a long (45 minutes) conversation with the service manager.....
long story short, they initially offered 50% coverage.
while i was there, i had him call the district AoA rep with me in the room & got 75% coverage by audi along with paring down non-covered charges for some odds & ends.
final bill.... $1245.28
after reading up on everyone else's experience, i would say this is one of the better outcomes i have seen so far....
then again, it only had 72k, & we are two-audi family in the eyes of the dealer....
i really do not see any reason to complain, other than they are still dragging feet to admit there is a design issue.
should it end with them offering a recall, we would then get reimbursed for the $1245.28.
the dealer is Audi Pittsburgh, one of three in the area.
i have to say, would not advise against doing business with them, just make sure to conduct your due diligence ahead of time.
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