Sure, that's always possible. We'll need data logs to see!
Hansel,
I'm terribly sorry, but I'm not speaking to you like you're an idiot. I'm not sure how you could even gather that from what I've said. Can you PM me and point to the parts that made you feel this way? I assure you that's not the case, or I would not have spent so much time explaining and working with you, even after hours.
Understood. I'm just laying out all the variables. No harm in doing so for you, and all the other readers.
As I mentioned in the email, that was a miscommunication. Here's what was said:
Engineering to one of our sales reps
RFP isn’t opening…which is the only thing in that log.
Which means the Engine isn’t achieving more boost than the ECU is requesting.
I spoke to the sales rep and he told me
"After I read this again. I think I misunderstood him. "
The "isn't opening" and "isn't achieving more boost" was a little confusing. I was confused the first time I read that too, but as I showed you in the logs, the bypass valve is working exactly as it should. Under wide open throttle, it's staying completely shut. That means boost isn't bypassing the requested level, so it's not artificially opening in that instance. Could it be bypassing during a quarter mile pass once you get up in speed? Yes! That's possible, but we'd need to see a log of it to know for usre.
I'm going to go out on a limb here and say "placebo" as well as a "why not?" to just make sure. Typically when we know something is right on our end, we'll just do that, and most times than not people will say everything is fine. Same thing goes with adaptation. Like I explained to you in the email, when we tune, it's literally flash an dyno and then reflash. There's no miles of adaptation going on. There is some adaptation that comes into play, but nothing massive like stock vs chipped. However, time and time again we have customers say "The car was slow, but after some miles, it was fast." So, "plecebo?" Don't know. Doesn't hurt to try.
As I mentioned before, more data logs would help. I'd love to see intake air temperature. Perhaps it's getting too hot in the higher gears and you're bypassing boost. In that case, yes, you'd be down on power. Also, perhaps something else is going on. It could be any number of things. We need data.
You should dyno in stock mode, and then dyno in chipped mode. That will show the difference. You NEED to log the car with vag-com, because otherwise, if you do have a problem, all it will show is you having a problem. That doesn't mean the software isn't communicating with the car, that statement doesn't even make sense, it will just mean either the software is limiting power for one reason or another, or hardware is causing some other problem.
I'm sorry you feel this way, but I'm not talking to you like you're stupid. I'm laying out the information as best I can. I know the answer isn't what you wanted. I know you wanted a silver bullet "It's our problem, here's the fix" but that's just not the case. We don't know why it ran slower. We can only speculate. I think I did a good job of laying out the points as to why that may be, and I believe I did a good job of suggesting what to do next. None of this screams "Arin thinks you're stupid" It's actually quite far from it!
Bottom line, I want to help, even though at this point I believe the less than expected results of the drag time and trap you produced has absolutely nothing to do with our product.
As I've shown, from the tiny piece of data we were sent, the bypass valve is staying 100% shut during WOT acceleration.
The valve % is % open. it's 0% open during the pull:
Originally Posted by Arin@APR
I can bet Hansel knew that step! 
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