Quote Originally Posted by SwankPeRFection View Post

Also, I don't wanna hear all this "just call us and we'll take care of it" deal.
Are you seriously going to say that? There are several variables that can cause issues like this. Why would APR attempt to diagnose the issue via forum post instead of actually speaking with the customer on the phone? If anything, as a paying customer, I would be insulted if a company did not offer to speak on the phone.

I'm sure OP/Arin will come back and update everyone once the issue is resolved.