so I bought a Vag-com cable at waterfest 13, best 200 something bucks I've spent for my car. well last month it stopped communicating with my comp and anyones car. so I just called them up, they gave me a return authorization code and I sent it out for a new one.

the new one showed up today and I couldn't be happier. Great customer service, and They replaced a cable that is more than likely out of warranty, although I am not sure what the length of the warranty actually is (1/12 years?) and it only cost me $2.55 to send it out.

great job ross-tech. (even though I'm pretty sure they dont have a rep on here)haha