It's possible there's air in the system. Unfortunately it's a PITA to bleed our cars if there's a bubble/pocket in the heater core.
So, when they built our cars they put a special hose with a hole in it to the heater core. You probably have a battery/cowl cover, pull it off and take a look at the hoses to the heater core. One of them will have the hose installed on further than the other. Take a close look. There should be a hole in it past the clamp(to prevent leaking), it should be a ~.125-.175" hole.
Basically what they want you to do is hold the RPM's at ~2500, loosen that clamp and pull the hose back so that the hole is exposed to the coolant. Don't remove the hose from the heater core, just pull the hose back enough. That is supposed to bleed the air bubbles out of the system. It works most of the time.
Personally I've had better success with the venturi vacuum system, but I don't expect you to go out and buy one.
That's one of the processes. I doubt you have an issue with this as your car is newer, but we had a problem with the older cars Audi 80/90's, 100's, C4 A6's, etc. Over time and zero maintenance the cars can get a build up of nastiness, goo, rust, oxidization, etc, guess where? In the heater core. We rigged up a 5 gallon bucket and an electric sump pump as a "flush machine". We used a couple bottles of the "radiator flush" from Napa and mixed 50:50, or sometimes 66:33, and ran it through the flush system. This has worked on most of the cars known to have the crap built up in the heater core, I'm not saying it's a fix all.
A couple months after our Sr. tech started trying that method, there was an article about somebody else doing it down south with decent success.
I don't know if you take your car to a tech or if you fix stuff yourself, but I'd talk it over with your tech if you have one.
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