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  1. #1
    Junior Member Two Rings papayars4's Avatar
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    Need dealership service advise in New Jersey

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    Cannot believe how quickly the miles rack up. Need to bring my RS4 in for 5,000 mile service. I bought the car from Riverside Audi. Any experiences (good or bad) with their service? Anyone have other NJ dealership recommendations? Just being cautious since I have heard some people say that their dealer forgot to put back some underside fasteners, etc. Please advise, thanks.
    Mark B.
    2008 RS4 Papaya Orange w/Ti pkg
    2008 Mini Cooper S
    1995 Volvo 850 GT30R Widebody Showcar

  2. #2
    Veteran Member Four Rings 2PUTT's Avatar
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    Re: Need dealership service advise in New Jersey

    Riverside is pretty decent. Brian should take care of you. They handled my coilpack issue very well. Carson is also a great guy in Parts.
    ===================
    2009 Audi Q7 TDI
    2001 Audi S4 Avant
    CHALLENGE MW
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  3. #3
    Established Member Two Rings
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    My Garage
    a few in the garage, a few outside the garage
    Location
    northeast

    Re: Need dealership service advise in New Jersey

    I get all my servicing done at DCH Audi in Milburn, NJ. No issues for over 3 years w/ them.

  4. #4

    Re: Need dealership service advise in New Jersey

    Riverside or Jack Daniels

    Stay away from Newton Motorsports

  5. #5
    Established Member Two Rings cab7a4's Avatar
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    Southern California

    Re: Need dealership service advise in New Jersey

    I heard riverside was very good....dont try your luck with bakersfield audi though!

  6. #6
    Veteran Member Three Rings fitzS4's Avatar
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    Mar 17 2007
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    audi s4 chevy 2500 HD
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    new york

    Re: Need dealership service advise in New Jersey

    stay away from jack daniels i havent herd good things from people on here about them

  7. #7
    Established Member Two Rings notachance's Avatar
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    Sep 08 2007
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    My Garage
    2005 B6 Audi S4
    Location
    North Jersey

    Re: Need dealership service advise in New Jersey

    jack daniels would be the reason i never would want another audi

  8. #8
    Established Member Two Rings jpv's Avatar
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    Nov 29 2006
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    Las Vegas, NV

    Re: Need dealership service advise in New Jersey

    Quote Originally Posted by fitzS4 View Post
    stay away from jack daniels i havent herd good things from people on here about them
    Yeah, def. stay away from Jack Daniels. I purchased my car from them...did some warranty work the first few weeks with them and they did not treat my car as they should've. Lets just say, I saw AND heard them take my car for a joyride...they had no idea I came back early and was waiting outside. Definitely a thumbs down!

    If you wanna try Schneider Nelson Audi in Long Branch...give Steve in Service a call. Tell him JP recommended you. I used to live in Old Bridge...so, Marlboro should be a short ride to the dealership.

    I mean, he's not going to be working on the car...but, at least he can inform the techs :)
    '08 RS4 || Mugello Blue || Premium Package || iPod Integration
    034 Motorsport Differential Carrier Mount || 034 Motorsport Transmission Mount
    JHM SS || Stasis SL's || Hotchkis Sways F/R || De-Badged V8 || 034 Motorsport CA's
    Powerflex Rear Differential Front Mounting Bushing || Hoen Endurance Fogs

  9. #9
    Veteran Member Four Rings Fade2Black's Avatar
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    Black B6 S4
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    Springfield NJ

    Re: Need dealership service advise in New Jersey

    Town Motors in Englewood

  10. #10
    Active Member Four Rings wahpao's Avatar
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    SNJ

    Re: Need dealership service advise in New Jersey

    how does riverside treat mods?

  11. #11
    Established Member Two Rings Yessir Man's Avatar
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    Hampton VA

    Re: Need dealership service advise in New Jersey

    i used to live in jersey i recommend riverside

  12. #12
    Registered Member Two Rings Ricky8997's Avatar
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    Nov 25 2008
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    2007 Audi RS4
    Location
    Connecticut

    Re: Need dealership service advise in New Jersey

    As far as buying a car Riverside was the worst buying experiance of my life and I've owned a lot of vehicles. They checked off items on the CPO check list as working fine but I checked them and they were not working correctly. Go any where but Riverside!!!!!

  13. #13
    Veteran Member Four Rings iconoclast's Avatar
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    Re: Need dealership service advise in New Jersey

    2nd. the cpo checklist is a joke to them...

  14. #14

    Re: Need dealership service advise in New Jersey

    Quote Originally Posted by jpv View Post
    Yeah, def. stay away from Jack Daniels. I purchased my car from them...did some warranty work the first few weeks with them and they did not treat my car as they should've. Lets just say, I saw AND heard them take my car for a joyride...they had no idea I came back early and was waiting outside. Definitely a thumbs down!

    If you wanna try Schneider Nelson Audi in Long Branch...give Steve in Service a call. Tell him JP recommended you. I used to live in Old Bridge...so, Marlboro should be a short ride to the dealership.

    I mean, he's not going to be working on the car...but, at least he can inform the techs :)
    Hmm similar experience i had at Newton Motorsports. I was on the lot looking for a car when i saw one of the mechanics take a B6 S4 out that was there for service. Whatever the problem was there was no need for him red line the car out of the lot 1st - 3rd.

  15. #15
    Veteran Member Four Rings 2PUTT's Avatar
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    Re: Need dealership service advise in New Jersey

    Quote Originally Posted by fade2black View Post
    town Motors In Englewood
    No No No No No!!!
    ===================
    2009 Audi Q7 TDI
    2001 Audi S4 Avant
    CHALLENGE MW
    AWE | AWE | AWE

  16. #16
    Veteran Member Four Rings Fade2Black's Avatar
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    Black B6 S4
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    Springfield NJ

    Re: Need dealership service advise in New Jersey

    Why not?

    I bought my car there and had my Subaru serviced there. Very mod friendly.

    From this thread they all suck anyway

  17. #17
    Veteran Member Three Rings
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    Re: Need dealership service advise in New Jersey

    Riverside is good. They are also a APR dealer.

    Also, check out Palisades Audi. In particular if Bel is still working there.
    08 Passat wagon 2.0T 6MT (APR Stage I, DriverGear-Eibach springs, Bilstein Sport, Euro smoked tails, intake, ATE Premium One rotors, Hawk HPS, Tyrolsport Caliper Guide Bushings, other stuff)

    Previous Cars:
    02 Golf TDI 5MT (Chipped, Bosio PP764 nozzles, VNT-17, Shine Racing suspension, S3 strut brace, WRD rear strut brace)
    88.5 Camry V6 5MT
    84 Corolla 3AT (the FWD version, hand-me-down)

  18. #18
    Veteran Member Four Rings Beelzeebub's Avatar
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    Oct 08 2008
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    B7 S4
    Location
    NJ

    Re: Need dealership service advise in New Jersey

    Paul miller audi

  19. #19
    Senior Member Two Rings
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    Aug 23 2008
    AZ Member #
    32270
    Location
    Nj

    Re: Need dealership service advise in New Jersey

    I havent gotten my audi serviced yet in NJ but I go to school in RI and I have had it serviced at Inskip....great service and they havent charged me a dime, when I bought the car from riverside they told me 50$ minimum every time....anyone else know anything about this?

  20. #20
    Veteran Member Four Rings littleredwagen's Avatar
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    2019 Tango Red TTRS
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    Vero Beach, FL

    Re: Need dealership service advise in New Jersey

    My only service exprience is warranty work with audi of mendham. pretty good and no surprises afterword. they have not said anything bad about my mods, they always ask me about my car. I always do my own maint. so I do not know about paying services
    -Matt
    2019 TTRS Tango Red
    Past:
    2017 Ara Blue S3
    2011 S4 Prestige 6mt Black
    2001.5 S4 EPL Stage 3 Yellow
    2005 S4 Avant 6spd Red

  21. #21

    Re: Need dealership service advise in New Jersey

    Quote Originally Posted by littleredwagen View Post
    My only service exprience is warranty work with audi of mendham. pretty good and no surprises afterword. they have not said anything bad about my mods, they always ask me about my car. I always do my own maint. so I do not know about paying services
    Snub mount came :)

    Ordering the serpentine belt along with my replacement skirt from riverside over the weekend.

  22. #22
    Veteran Member Four Rings Fade2Black's Avatar
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    Black B6 S4
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    Springfield NJ

    Re: Need dealership service advise in New Jersey

    Quote Originally Posted by Savant05 View Post
    I havent gotten my audi serviced yet in NJ but I go to school in RI and I have had it serviced at Inskip....great service and they havent charged me a dime, when I bought the car from riverside they told me 50$ minimum every time....anyone else know anything about this?
    There is a copay of $50 for each warranty visit on CPO's

  23. #23
    Veteran Member Four Rings AudiOso's Avatar
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    Do Hotwheels count?
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    Boardman, OH

    Re: Need dealership service advise in New Jersey

    I lived in Teaneck for years and this is going back in the 80's when I had my 5000 turbo and my 4000s Quattro. Jack Daniels was a crooked dealer then. They suck.
    A couple of Audi's later...

    "It's a false state of elation... You can join the Prozac nation... If you want to..." - Killing Joke

  24. #24
    Established Member Two Rings
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    Vegas

    Re: Need dealership service advise in New Jersey

    its always better to service your car by yourself... Since you know what you HAVE done and what you haven't. Never had a pleasant experience with ANY dealers. And i've owned and own aloooooot of cars... alot of Audi's and VW's the only pleasant experience with a dealer was when i drove my dad's GT Continental into service

  25. #25
    Active Member Two Rings
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    Feb 25 2009
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    New Jersey

    Re: Need dealership service advise in New Jersey

    Quote Originally Posted by littleredwagen View Post
    My only service exprience is warranty work with audi of mendham. pretty good and no surprises afterword. they have not said anything bad about my mods, they always ask me about my car. I always do my own maint. so I do not know about paying services
    i bought an S4 at mendham. worst dealer. they don't back up what they say. I had a few issues with the car they didn't address and their preparation sucks. Left the car for a week with them and they fixed nothing. No license plate in the front.. no batttery cover.. scratches thye promise to buff....fogged headlights .... Now i have to deal with a car that makes noises every time i turn at low speed. Sh!tty dealer .. stay away

  26. #26
    Active Member Two Rings
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    Oct 25 2008
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    34569
    My Garage
    2005.5 Audi S4 6MT
    Location
    New Jersey

    Re: Need dealership service advise in New Jersey

    I have personally serviced at both Riverside and Princeton Audi. Both I have had positive experiences and would recommend whomever is closer.

  27. #27
    Veteran Member Three Rings Veereihen6's Avatar
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    Mar 06 2009
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    Long Island, NY

    Re: Need dealership service advise in New Jersey

    There's a couple of threads on here in the Northeast: Tristate subforum, that are talking about Riverside having some sort of financial problems, not paying off on peoples trade-ins, etc. Just a heads up, I don't know if this effects service though.
    2004 B6 S4 Avant 6MT Moro Blue - mostly stock for now
    1998 VW GTi-VR6 - mmmmm....listen to that VR6 growl! -sold-

  28. #28
    Senior Member Two Rings audis4b6's Avatar
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    Oct 15 2008
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    New Jersey

    Re: Need dealership service advise in New Jersey

    Quote Originally Posted by wahpao View Post
    how does riverside treat mods?
    they sell and install APR products...but from what i hear they are cool.
    Patiently waiting for Audi to add the 2.5(5 Cylinder) motor on the S4!
    2004 B6 S4 6spd
    2001 BMW 530I Sport Auto- sold
    2002 B5 S4 6spd - Stolen

  29. #29
    Veteran Member Four Rings S-Fore's Avatar
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    Sep 17 2007
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    NY

    Re: Need dealership service advise in New Jersey

    Contrary to some opinions, I have had good experience with Jack Daniels, in Upper Sadle River that is. It is a fairly new store, so I'm not sure if any of the negativity applies. If you go, insist to have Ryan service your car. Very passionate Tech and absolute gear head. No matter what dealer you go to, someone is gonna pound on your ride a bit on the road test!

  30. #30
    Registered Member Three Rings somethingcorp's Avatar
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    Oct 07 2008
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    New Jersey

    Re: Need dealership service advise in New Jersey

    bell audi.. edison nj rt. 1.. best place ever.. its brand new.. gorgeous cars inside.. and the woman behind the front desk. SMOKIN hot.. almost go there every day just to gaze at her

  31. #31
    Established Member Two Rings
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    sold 2011 e92 m3,sold 2005 s4
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    Tri-state

    Re: Need dealership service advise in New Jersey

    bought my s4 from riverside, like above worst buying experience ever. brian from their service desk on the other hand makes up for that . they won't give too hard a time with mods either. i had a bunch of warranty work done there and they did a great job but wont give you a loaner if you're under 25

    had my last service in addition to coil pack and window reg pit stops done at bell in edison and have been nothing but satisfied. bob there does a great job! and to top it all off, you only need to be 21 to get a loaner!!

  32. #32
    Veteran Member Four Rings NightRoller USP's Avatar
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    Aug 23 2008
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    2008 Rs4
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    802

    Re: Need dealership service advise in New Jersey

    04Ultrasport had alot of trouble with Riverside. I remember he vowed he would never go back.
    Jacob

    AWE ll APIKOL ll PODI

    USPCLUBMEMBER#190

  33. #33
    Senior Member Three Rings 93hrdtptt's Avatar
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    Aug 21 2008
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    2004 S4-Nogaro Blue 6spd, 2000 Yamaha R6
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    Bergen County, NJ

    Re: Need dealership service advise in New Jersey

    I've had a few experiences with jack daniels service in fairlawn...gregg is one of the managers over there...pretty good guy..

    although they push for doing things that you dont need done on your car..and they charge a price a little close to ridiculous..they've done decent work with my car..and always check the miles in and out..for me atleast its pretty a decent experience

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