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  1. #1
    Veteran Member Four Rings speedydragon's Avatar
    Join Date
    Mar 26 2005
    AZ Member #
    5868
    My Garage
    01 A4 1.8t avant; 04 B6 S4
    Location
    All over the Bay Area

    ECS tuning...quick responses!

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    I ordered a set of Valeo ecodes from ECS tuning on Thursday, Nov. 6, 2008. And today, Monday, November 10, 2008, I found out that they charged my debit/check card two times, thus leaving my account with a negative balance. WTF?! Now I'm probably going to be hit with hella fees and what not!!!

    edit: Within 8 hours of sendign an emal and private messaging ecs, I got a response.

    thanks!!
    Last edited by speedydragon; 11-11-2008 at 01:29 PM.
    2001 Santorin A4 1.8tQTip Avant 29-35mpg
    034 GT28rs, 034 exhaust manifold, Unitronics, Borla non-res v1, Vis CF, 35%/5% tint, Blitz, 6500k HID, Carbonio v2, 18x8 Rs6, AWE Vent, A8 bbk, Valeo Ecodes, S4 front, Forge 007, Racetec, 550cc, 034 hfc, KW V1. et17r/22f

    2004 Silver S4 6sp. 18-22mpg. H&R sport, Hotchkis, Milltek non-Res.

    TEAM|AXION
    Check out my photography @ www.TeamAxion.smugmug.com

  2. #2
    Senior Member Two Rings
    Join Date
    Sep 21 2008
    AZ Member #
    33280
    Location
    new braunfels

    Re: Thumbs down to ECS tuning

    Have you contacted them? everytime I've EVER had a problem with this the vendor called the bank and even wrote a letter, I even had one vendor who offered to pay all the fees... Accidents do happen, give them a chance to make it right... Besides if you didn't have enough for two sets you shouldn't have bought the first one :)

    -Z

  3. #3
    Veteran Member Four Rings speedydragon's Avatar
    Join Date
    Mar 26 2005
    AZ Member #
    5868
    My Garage
    01 A4 1.8t avant; 04 B6 S4
    Location
    All over the Bay Area

    Re: Thumbs down to ECS tuning

    I think I't s being fixed now haha. oh I usually don't have that much in my checking card, just enough to get what I want and what I need for the month. If I have too much, I'll end up spending it all :[
    2001 Santorin A4 1.8tQTip Avant 29-35mpg
    034 GT28rs, 034 exhaust manifold, Unitronics, Borla non-res v1, Vis CF, 35%/5% tint, Blitz, 6500k HID, Carbonio v2, 18x8 Rs6, AWE Vent, A8 bbk, Valeo Ecodes, S4 front, Forge 007, Racetec, 550cc, 034 hfc, KW V1. et17r/22f

    2004 Silver S4 6sp. 18-22mpg. H&R sport, Hotchkis, Milltek non-Res.

    TEAM|AXION
    Check out my photography @ www.TeamAxion.smugmug.com

  4. #4
    Administrator Four Rings Anthony's Avatar
    Join Date
    Feb 10 2004
    AZ Member #
    2
    My Garage
    2009 A4 2.0T Sedan
    Location
    Bay Area, CA

    Re: ECS tuning...quick responses!

    Nice to hear they responded to your request and rectified the issue so quickly.

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