I haven't been on here in a while, but just to reiterate the same story, that Jack Daniels Audi is a place to avoid like the plague. The NJ Attorney Generals Office still hasn't made a determination about Jack Daniels, even though Kelly Fennel, is their investigator who's only job is to look into complaints against this dealer.
I was at a Corvette show at Garden State Plaza several weeks ago with my other car, an 03 Vette. I had a sign out "Jack Daniels Audi Lied to Me", ask me about it. I can't believe how many people asked about what happened, and were shocked that this well known dealership was controlled by such scumbags. One guy even knew the original "Jack Daniels". He said he would be mortified to see what has happened to the company he founded. Apparently, his younger son Mike is the lowlife here. The guy had been following what I had documented here, and said that the father, Jack ,would have resolved this situation immediately. Apparently, the sons have no interest in customers other than taking their money.
Their newest sales manager, the third one in less than two years, continues to lie, and say that these cars should run on regular gas, even though the manual, and Audi Customer service agents insist you must use premium. They have refused to refund about $1000 they over charged me for the price of a car they sold me which was CPO to begin with. They pulled a bait and switch routine, and sold me an expensive aftermarket warranty their own service department refused to accept. However, when I got the extra warranty, they never registered the car as CPO, but charged me for it.
Also, several members here have told me that cars they got from Jack Daniels had serious accidents reported to Carfax, but that Jack Daniels never revealed this to them before they bought the cars.
Audi Headquarters ignores all these facts, and refuses to do anything. A disgrace for a dealer, and the same for the company too. I hope that with the economy the way it is, that this kills their company. This is no way to conduct business.
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