Desert Audi Rocks!

**scbauer** · 11-01-2008 04:53 PM

Okay, well I'm guessing that most people who live in Las Vegas know that Desert Audi really kicks a$$. I just wanted to give a quick explanation of what I just went through so everyone knows.

So, about 3 weeks ago, I decided it was time to sell my 2006 A3 (already had about 45K miles) and pickup a CPO 2007 A4.

I just happen to find the exact car I wanted on my first visit to Desert Audi.

2007 A4 2.0T FrontTrak CVT

Bi-Xenon
Tint
Auto-Dimming Mirrors (all 3)
Auto-Folding Mirrors
Automatic Lights
Automatic Rain Sensing Wipers
HomeLink Remote Control
Bluetooth
Leather
Power Driver and Passenger Seats
Sirius Satellite Radio

I'm sure the list goes on... I just can't say enough about this car. The only options that I know of that it doesn't have are GPS Nav and heated seats. I know my way around and how to use google maps, and have never had a desire for heated seats in Las Vegas. Those two options aren't necessary.

I was very happy with the deal they offered me for both the trade in A3 and the A4. They even threw in a brand new key and a set of all-weather floor mats.

During my test drive, I had noticed that the automatic lights didn't see to work properly. The lights turned on, but the panel lights went dim (so I couldn't see my speed). Obviously, the salesman told me that would definately be fixed for free. Before I even bought the car, they took it into the shop to determine exactly what was wrong, and they said it was just the light sensor in the rearview mirror. Easy fix.

Well, about a week after I took the car home, they called me to let me know the part was in, and I should setup a time to drop the car off and pickup the loaner car. Great, just a quick fix, but they've already got a loaner setup for me.

I setup the appointment for a week later. That brings us to Thursday. I dropped off the car in the morning before work and about 5 minutes later, I was on my way to work in a 2008 A4 S-Line Avant. Yea, that's right, the loaner car was a brand new S-Line A4. How cool is that?

Around 3:00 that afternoon, I get a call from Desert Audi letting me know that there was a small issue. The rain/light sensor wasn't just bad, it was missing. Apparently the previous owner had cracked the windshield, and when they had it replaced, they used a cheap, non-audi version. The repair company also screwed something up in the mirror, so they just decided to remove the rain/light sensor.

Desert Audi told me that they had fixed the problems and replaced the rain/light sensor, but that because a cheap (non-Audi) windshield was used, it wasn't compatible with the rain/light sensor. So, the windshield needed to be replaced. They were going to have to keep my car overnight.

Well, Friday afternoon, I got a call from Desert Audi saying the car was ready. I'm very happy now that the rain sensing wipers work great, the automatic lights work great, and I have a brand new windshield (with the official Audi logo on it, which I'm happy about). All the work was over $700 and it was all done very quick without Desert Audi giving it a second thought.

...and they loaned me an S-Line 2008 A4. Love this dealership and would recommend it to anybody.

-Scott

**Grenade** · 11-01-2008 11:16 PM

Who was your salesman?

**will175** · 11-01-2008 11:25 PM

Yah Desert is the best. I had one of there loaners for months. The blk on blk TT was practically brand new. There customer service is the best.

**ThirdStrike** · 11-03-2008 11:46 AM

:shrugs:
id say findlay ftw but what do i know

**will175** · 11-03-2008 03:06 PM

you dont know notthin,just playin. You garage is probably more reliable for mechanical work, just no loaner.

**Kemer1** · 11-04-2008 10:23 AM

Um desert is ok. Had my issues with them in the past. 3 days after I got my A6 the sunroof decided to disintegrate itself. Took it to Desert and they tried to send me out in an A3 loaner. Fine no biggie, I just needed the car. I literally got around the corner (Sahara/Torrey Pines) and the coolant warning started screaming at me. I flipped-a-bitch and took it back. Thing had a coolant leak and they never noticed this thing bleeding all over the ground. Whatever, they then threw me into an A8. So they get started to do the work on my CPO car. Turns out the whole sunroof frame chewed itself apart. So they order the parts to do the repair, parts come in a week later and they then realize they didn't order all the parts. Turns out there was a outstanding recall on the sunroof. Order more parts and another week without my new (CPO) car. Get the car back finally two and a half weeks later. Sunroof worked great. But then noticed that while they were putting the car back together they installed the B-Pillar trim OVER the seatbelt so you couldn't use it. Took it Findlay to fix and they also found that they broke the B-Pillar AC Vent as well. So they ordered that and got that fixed. And the latest was the headliner started dropping because of a clip that was installed incorrectly.

Long story short you take your car to desert to fix one thing and then you have to take it back another 3 times to fix what they broke while fixing the original problem.

Oh and their CPO inspection sheet is a joke to them. They just mark stuff off without actually checking anything. According to my inspection sheet my sedan supposedly has a rear window wiper/motor assembly. Also rear window shades which it doesn't have either of them.

Whatever!! You buy these 60K cars and they treat them like they're Cobalts or Kias. Just wish Henderson had a bigger service dept with more loaners available.

**fatman75** · 11-14-2008 12:56 PM

Your right on I get the best service from them on my CPO 05 A4 quattro...

**eskimopunk** · 11-18-2008 07:26 PM

FINDLAY FTMFW!!! desert is overpriced, rude, and they try and fuck you over on anytime your there. Go there if you're dan and you know ppl haha. Never go there anymore. Findlay is just way more polite, straight up, and mod friendly.
well. imo lol