If you want to remove the ashtray from the A6, you must remove the radio and climate control first. See pics below.
First, remove the radio head unit using proper radio removal keys and unplugging the wiring harnesses.
Before you set aside the radio head unit, remove the radio keys by pressing down the spring tabs and pulling out the key. I have heard so many stories of stuck radio keys, and they are stuck because the unit has to be out of the dash to be removed properly.
Remove the two bolts in the upper corner of the climate control unit (red circles below). Then, reach in from the top of the unit and push the unit out from behind.
Unplug the multiple wire connectors, and set the unit aside.
There are two tabs on the top hold of the ashtray the secure the assembly. Simply push down on these tabs (red circles below) push unit out from the rear. The ashtray is a very tight fit. Just keep pushing from the rear, and it will eventually free itself.
Disconnect the wiring harness from the underside of the ashtray.
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