First warranty claim...Denied.

[TheDarkness]

Ended up buying a warranty that is good from the 92,200 - 152,000 mark. Warranty was quite expensive, but I thought it would pay off (those K03s going eventually, etc).


The warranty is activated at 93,300 miles and 30 days after the purchase of the warranty, July 31. Though AA Auto Warranty and Alpha Warranties.

My car now has 94,440 and it has been 39 days since, so I can file a claim.

Control arms just starting making sounds a week ago, so I took into a performance shop, they wrote up a quote and sent it over to Alpha, and they denied the claim saying it was a "pre-existing condition".

These parts are covered under the warranty, I am past my activation period, and they are denying the claim.
I understand their concern because it is so close to the activation date, but it should be covered. I argued for the past day, no use. I appealed it...probably no use.

It's gonna suck if they say "pre-existing condition" if my turbos fail in a few months and they won't cover those.

[AudiTechS4]

yeah thats pretty shitty

[AudiTechS4]

tell them to prove it.i'll take some pics of good ones for ya so you can show them they were good before

[will175]

Thats sucks bro, My first claim I made it was through Audi of LV. I figure that the Audi service has a better chance of getting things approved then a small shop. It worked. Hope it works out for you.

[CX-7&A4]

That's pretty quick to make a claim on a new policy.

[RolledMySTi]

Your avatar scares me TheDarkness. You should have waited on making a claim. Maybe you can give it another month and try again.

[gointoscott]

When they start the warranty, dont they have the car looked over to see if there any current problems to avoid people trying to pull over a "pre existing problem"?

[IamEzraM]

control arms are wear and tear items as classified by Audi, so you're warranty probably only covers mechanical breakdowns, and you might not have read the fine print in enough detail. Extended Auto Warranties can be the most confusing contracts to understand

[GramCracker]

So I just went looking around for an extended warranty and Continental no longer has Audi listed as an option, and some other places don't have the S4. Any suggestions?

[lrg8683]

how much are you paying for that warranty??

[IamEzraM]

Here's my suggestion: Open a high yield savings account and put the money you would've spent on a warranty in there each month. Warranty companies aren't in business to lose money on claims. If you never make a claim, all that money is still yours plus interest

[EUROTEK//S4]

dam that sucks....I have Continental extended warranty... and I had tons of parts replaced...

past...

trans. cooler..
.....

this week..

NEW TQ converter
NEW Control arms
New O2 sensor
New Tie rods
New Catalytic converters

come on K03's...

[CX-7&A4]

http://www.autowarrantybroker.com/ They have warranties from the Mercury Insurance Group. Pretty reputable...

[imola_Jon]

That's BS! I'm sure they checked out the car before they activated the warranty. Sure, a claim so soon sounds fishy, but that doesn't mean they should deny it!!

[AWD>FWD]

That's pretty quick to make a claim on a new policy.

He just bought the car, right? Hmm, maybe not.

[BITRBO]

So I just went looking around for an extended warranty and Continental no longer has Audi listed as an option...

Hahaha. I might've single-handedly caused that decision

Best money I ever spent was that damn warranty!

[Reaxion]

Sounds like a wear and tear item. GL with that. Your mechanical should be covered and that's most important.

[s2the4]

I got my Coninental warranty to cover my tranny removal and purchase of a new tranny. They didn't even send an adjuster to see it done, he only came out when I first dropped it off and saw it couldn't shift and said ok that is covered. That warranty sucks but with the turbos since I am assuming they never checked over your car when you first got the warranty I would wait a little bit before making a claim. It would be rather fishy if on the 39th day any customer would make a claim for anything. I would have personally waited longer to make the control arm claim. But with the turbos you should be fine since it is actually a mechanical item. Audi stealership would probably pull the same crap.

[Scotty@Advanced]

Read the fine print, all the aftermarket warranties I've dealt with specifically exclude rubber suspension components.

[alxjhn]

how is auto repair warranties and Warranties 4 Wheels? any one ever deal with them?

[AudiDIY]

Ended up buying a warranty that is good from the 92,200 - 152,000 mark. Warranty was quite expensive, but I thought it would pay off (those K03s going eventually, etc).


The warranty is activated at 93,300 miles and 30 days after the purchase of the warranty, July 31. Though AA Auto Warranty and Alpha Warranties.

My car now has 94,440 and it has been 39 days since, so I can file a claim.

Control arms just starting making sounds a week ago, so I took into a performance shop, they wrote up a quote and sent it over to Alpha, and they denied the claim saying it was a "pre-existing condition".

These parts are covered under the warranty, I am past my activation period, and they are denying the claim.
I understand their concern because it is so close to the activation date, but it should be covered. I argued for the past day, no use. I appealed it...probably no use.

It's gonna suck if they say "pre-existing condition" if my turbos fail in a few months and they won't cover those.

Call them and try to explain your situation. Tell them you will call the BBB if they don't work with you.

Read http://www.warrantiesgonewild.com, there is even a place where you can post your experience with this company and warn others.

Good luck man.

[Rapter]

Is there any update to your claim? I'm thinking it may be a good idea to get one, but would like to hear how this turned out. Also if anyone knows which are the ones to stay away from.

[NogaroWonda00]

Thats sucks bro, My first claim I made it was through Audi of LV. I figure that the Audi service has a better chance of getting things approved then a small shop. It worked. Hope it works out for you.

exactly, take your car to an audi dealership, tell them to give you est's on every problem they see. believe me a dealership wont be shy on what you need to have done, just have a copy of the est's to send to your warrenty company. That really sucks you went through the effort of that and it got shot down better luck in the future!