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  1. #1
    Active Member Two Rings
    Join Date
    Aug 07 2008
    AZ Member #
    31698
    Location
    Tacoma, WA

    Audi/VW Timing Belt settlement JZ campaign

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    My '99 B5 A4 1.8t was the victim of a premature TB failure. VW/Audi is covering the 2000 - 2003 A4, and the '99 Passat under the settlement agreement.

    I am interested in gaining the inclusion of my A4 in the setttlement. My understanding is that my motor is the same motor that is in the '99 Passat, so it seems logical to me that it should be covered as well.

    I called Audi of America customer service with this question. After much questioning, I received two responses that don't make much sense to me:
    1) " a proper maintenance schedule was in place from the beginning of production to delivery of the vehicle". When asked if it was different than the Passat the CS rep was unable to answer (note that the Audi CS and VW CS are in the same building, he dodged the question of whether the supervisor worked for both Audi and VW, and would not answer any questions about the corporate structure) Does this sound like a defensible position to anybody?
    Upon further questioning he went to see if a supervisor was available, Brandon claimed they were busy, but would return my call w/in 8 hours, and now he had more information that he could pass along:
    2) There was a previous campaign that covered the A4, the "JK Campaign". When asked whether the Passat was included in this campaign he had no information and he had no details about the "JK Campaign". Does this seem like a defensible position for Audi to anyone?

    jws

  2. #2
    Active Member Two Rings
    Join Date
    Aug 07 2008
    AZ Member #
    31698
    Location
    Tacoma, WA

    Re: Audi/VW Timing Belt settlement JZ campaign

    bump..
    Does anyone know of the so-called "JK Campaign" that Audi CS claims covered the '99 A4 1.8t and the prematuer TB failure issues? I never received word from Audi - I received the sludge campaign, nothing about TB issues. AoA has not been forthcoming with any details they just disemble and through out obstacles.

    Does anyone know the Attorneys/law firm that is representing the class action suit on the timing belt issues resulting in Audi now recompensating preamture failures for 200- 2003 A4 1.8t's?
    jws

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