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Thread: Capone's

  1. #1
    Senior Member Three Rings Awwwjeez's Avatar
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    Capone's

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    I had my car washed at Capone's "Honolulu's Best for 2007"(What a joke) on Saturday. Noticed some scratches on the hood that weren't there before. Went to talk to them in regards to this issue and was told among other colorful things "the customer ISN'T always right" and "they don't need my business they've been around for 10 years" and I was a nobody from wherever. I would suggest getting your vehicles washed/detailed at another shop. Anyone else had bad experiences with them or know of anyone who has?

  2. #2
    Veteran Member Four Rings HIstateS8's Avatar
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    Re: Capone's

    I haven't been there, but I could've told you that. You should try Kurt's friend out in Waipio. I think his name is Todd. Just by talking to him about detailing, he sounds anal about his work. Kurt says he does a good job and doesn't use water.
    -Brandon S.

    2002 Metallic Black //S8

  3. #3
    Senior Member Three Rings Awwwjeez's Avatar
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    Re: Capone's

    Normally I go see Mike at Door 2 Door detailing but his shop closed early on Saturday and I couldn't get a hold of him so I passed Capone's turned around and had it done by them. Big mistake.

  4. #4
    Veteran Member Four Rings Erocko's Avatar
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    Re: Capone's

    man, that sucks. Thanks for the heads up. Nothing worse than a small business that thinks their the shiz, without due cause. I hope they rot in hell and aren't paying their taxes, so they can be taken down.

    Current: 2019 B9 A4 Quattro
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  5. #5
    Forum Moderator Four Rings
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    Re: Capone's

    You should report them to BBB. (Better Business Bureau)

    And next time you take your car for any kind of service, double check and re-check your car for damages.

    I would have thought you'd know this by now after the valet incident.
    B5S4/A3S3RS3/Hawaii Forum Moderator - PM Comments/Concerns

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  6. #6
    Veteran Member Three Rings
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    Re: Capone's

    Capone's is way overpriced. Oh and by their radio commericals they sound like their full of themselves. Also I suggest you report the to the BBB and Attny. General's office and The Consumer Protection Agency if they really jacked up your ride.

  7. #7
    Senior Member Three Rings Awwwjeez's Avatar
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    Re: Capone's

    I mentioned the BBB to them and they were like yeah we're members 10 times over.

    As for the valet/being smarter thing. I just asked for a wash, didn't think that would do any damage. It was bright out so I couldn't see it until that night when I had her in my garage. Then I was like WTF!?!

  8. #8
    Veteran Member Four Rings will175's Avatar
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    Re: Capone's

    Sorry to hear that, You are not the first person that said that types of remarks about capones. Also I would not use someone that uses water-less car wash. I know Joey (blk S2000)owned his own company a long time ago, he used to be downstairs of alamoana shopping center. But sorry to hear about your ordeal.
    Train Hard, Go Hard, But always be Humble.

  9. #9
    Veteran Member Four Rings AudiBoy808's Avatar
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    Re: Capone's

    Hey nick how bad are the scratches? Sorry to here about your misfortune. Can you get your nail caught on it when you run it across? If you like you can call my friend todd and see what he can do. You met him he was the one with the GS when we went to the BTT show. He's going to be doing my car for the show.
    99.5 silver A4

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  10. #10
    Senior Member Three Rings Awwwjeez's Avatar
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    Re: Capone's

    Quote Originally Posted by AudiBoy808 View Post
    Hey nick how bad are the scratches? Sorry to here about your misfortune. Can you get your nail caught on it when you run it across? If you like you can call my friend todd and see what he can do. You met him he was the one with the GS when we went to the BTT show. He's going to be doing my car for the show.
    Thanks fellas I appreciate it. I took it to Tech One and Ryan said he wouldn't want to wet sand it so it would probably need to have the clear coat redone. Mike at Door 2 Door tried to buff it but said it was too deep.

    Kurt, how's your buddy's prices? You think he could do anything?

  11. #11
    Forum Moderator Four Rings
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    Re: Capone's

    Im at door 2 door right now.
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  12. #12
    Veteran Member Three Rings
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    Re: Capone's

    Quote Originally Posted by Awwwjeez View Post
    Normally I go see Mike at Door 2 Door detailing but his shop closed early on Saturday and I couldn't get a hold of him so I passed Capone's turned around and had it done by them. Big mistake.
    yup. mike's a really good guy. i used to work with him and kato. from what i've seen, sheas luxury detailing seems pretty awesome as well.
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  13. #13
    Veteran Member Four Rings AudiBoy808's Avatar
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    Re: Capone's

    Quote Originally Posted by Awwwjeez View Post
    Thanks fellas I appreciate it. I took it to Tech One and Ryan said he wouldn't want to wet sand it so it would probably need to have the clear coat redone. Mike at Door 2 Door tried to buff it but said it was too deep.

    Kurt, how's your buddy's prices? You think he could do anything?
    His prices are kind of up there but he is anal about his work so that's why. Just give him a call his shop is out in waipio.
    99.5 silver A4

    FI CF hood | Eurogear CF Euro trunk | Eibach Pro-St coil overs | Crimson K6 | Kerscher frnt | Avant garde sides | RSR Rear | Vibrant exhaust | Silver CF rear seat inserts |

  14. #14
    Veteran Member Four Rings HIstateS8's Avatar
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    Re: Capone's

    Nick, How bad is the scratch? Post some pics if it is visible.
    -Brandon S.

    2002 Metallic Black //S8

  15. #15
    Senior Member Three Rings Awwwjeez's Avatar
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    Re: Capone's

    Its to the clear they are just hairline but i know they are there ya know. The dude at Capone's tried to point out the rock chips on my hood and be like why don't you worry about those and I was like because I didn't pay someone 30 dollars for those.

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