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  1. #1
    Awaiting Confirmation Four Rings
    Join Date
    Feb 29 2008
    AZ Member #
    25864
    My Garage
    2006 A4 2.0T Quattro, Dolphin
    Location
    San Francisco Bay Area

    Strange Audi Phone Calls....

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    Yesterday evening, I received a call from Audi with some automated message telling me my warranty was about to expire. I have a 2006 CPO A4, which should be covered until 2010 or 50k miles (I have 27k). Not only that, I called AoA before I did my 25k mile service just to confirm that the dealer shouldn't charge me, and the woman I spoke alsop confirmed my warranty expires in 2010.

    The wording of the call was something along the lines of "...your warranty is expiring. If we do not hear from you soon, we will close the file." What does that mean?! I hope closing the file doesn't mean something bad for my warranty, and it really means they're gonna not be idiots and stop bothering me. This is the 3rd call I've received, and when it prompts me to press 1 to speak to a service rep, nothing ever happens.

    Anyone had this before??? The phone number was a 215 area code, I believe.

  2. #2
    Veteran Member Four Rings
    Join Date
    Mar 05 2007
    AZ Member #
    16158
    My Garage
    2012 BMW 135i M Sport, 2008 Jeep Liberty
    Location
    San Antonio, Tx

    Re: Strange Audi Phone Calls....

    Yes, it's a sales call. They're bullshit and they tell you that and sound official so you'll call them back and they can try to sell you some piece of shit warranty that won't cover shit anyway. I get them all the time along with a lot of official looking paper work in the mail.
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    2012 BMW 135i M Sport

  3. #3
    Veteran Member Four Rings INTEGRATION's Avatar
    Join Date
    Sep 15 2006
    AZ Member #
    11474
    My Garage
    2006 A4 2.0T Quattro 6MT
    Location
    AWD_4TW

    Re: Strange Audi Phone Calls....

    I've heard that these calls may be done by a company independent from Audi and could very well be on the same lines as "telemarketing".

    Another friend of mine got a call like this recently...to tell him that his car (1980s Mazda 323 4-Speed Manual) warranty was about to expire. His answer to them was "what warranty? I never had one."

    2006 Audi A4 2.0T Quattro 6MT S-line

  4. #4
    Veteran Member Four Rings eMacPaul's Avatar
    Join Date
    Jul 26 2008
    AZ Member #
    31284
    Location
    Marysville, WA

    Re: Strange Audi Phone Calls....

    Yeah, it's a scam... I've read about it. I don't remember if they're actually trying to sell you something, or if they ask for information they use for identity theft. In either case, pay no mind to these losers.
    2007 A4 2.0T CVT Cabriolet S-Line Phantom Black
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  5. #5
    Senior Member Three Rings
    Join Date
    Sep 15 2005
    AZ Member #
    7965
    Location
    Norwalk, CA

    Re: Strange Audi Phone Calls....

    btw, your cpo warranty should last beyond 2010 and 50k miles.

    Your car is an 06, so I would assume you bought it in 06. The original warranty would be 4 years 50k miles, which makes it expire in 2010 or 50k miles. CPO warranty addes 2 years and 50k miles to it, so your warranty should expire in 2012, or 100k miles, which ever comes first. Of course, the CPO warranty only covers major parts of the car like powertrain, and is no where as exhaustive as your original warranty.


    Peter

  6. #6
    Veteran Member Four Rings 4RingRook's Avatar
    Join Date
    Jan 06 2008
    AZ Member #
    23911
    My Garage
    Dacia Sandero
    Location
    Arizona

    Re: Strange Audi Phone Calls....

    ID theft scam.
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  7. #7
    Veteran Member Four Rings Slo.Mo.Shun.'s Avatar
    Join Date
    Oct 14 2006
    AZ Member #
    11253
    My Garage
    MK6 Jetta
    Location
    South,FL

    Re: Strange Audi Phone Calls....

    They called when my brother totaled his TL-S, I asked them is it was the extended warranty he had for the car. They said yes, I told them sorry, that car does not exist anymore. Then the guy hanged up.
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  8. #8
    Veteran Member Four Rings whitevdub's Avatar
    Join Date
    May 10 2007
    AZ Member #
    17917
    Location
    Long island

    Re: Strange Audi Phone Calls....

    i get a call from them everyday at 11 30 in the morning...the biggest pain in the ass

  9. #9
    Registered Member One Ring lvshust's Avatar
    Join Date
    Aug 08 2007
    AZ Member #
    20177
    Location
    Las Vegas

    Re: Strange Audi Phone Calls....

    I have only gotten 1 phone call but i must get 15 mailings every two weeks.

    disregard everything that is not clearly marked from AUDI...

  10. #10
    Veteran Member Three Rings Audi Juice's Avatar
    Join Date
    Feb 11 2005
    AZ Member #
    5224
    My Garage
    08 Titanium
    Location
    Huntington Beach

    Re: Strange Audi Phone Calls....

    Ive received about 5 calls from them in the last 2 months. Just have them remove you from the list.

  11. #11
    Active Member Four Rings Auditude2.0T's Avatar
    Join Date
    Jan 01 2008
    AZ Member #
    23786
    Location
    Long Island NY

    Re: Strange Audi Phone Calls....

    Its a scam. Though it is fun to talk to them. I asked them if they warranty tanks and helicopters.

  12. #12
    Awaiting Confirmation Four Rings
    Join Date
    Feb 29 2008
    AZ Member #
    25864
    My Garage
    2006 A4 2.0T Quattro, Dolphin
    Location
    San Francisco Bay Area

    Re: Strange Audi Phone Calls....

    Thanks a lot guys, and lol Auditude.....I want a tank!

  13. #13
    Veteran Member Three Rings gyroscope's Avatar
    Join Date
    Mar 19 2007
    AZ Member #
    16551
    My Garage
    06 A4 S-Line Quattro, 98 K1200RS, 21 GTI SE DSG
    Location
    Queens, NY/Poconos, PA

    Re: Strange Audi Phone Calls....

    Auto Warrranty companies buy lists from the DMV and the dealers.
    They are not even remotley associated with AOA. It's a telemarketing scam.

  14. #14
    Established Member Two Rings
    Join Date
    Jun 02 2008
    AZ Member #
    29473
    Location
    new york

    Re: Strange Audi Phone Calls....

    WOW. i got that call yesterday guy said he was from like "atlantic insurance" or something, he told me that i had to renew my warranty or it was going to expire when i explained that i had a factory warranty and pre-owned certified warranty that came with the car he got very quite. i then asked him to call me back because i was busy and he said he was going to close my file. I than laughed and hung up

  15. #15
    Veteran Member Three Rings johntesi's Avatar
    Join Date
    Jan 17 2008
    AZ Member #
    24252
    My Garage
    Evolution X
    Location
    Texas

    Re: Strange Audi Phone Calls....

    I get this every once in a while but it doesn't ever use the word Audi. Just says "You're not too late! ...blah blah blah". The weird thing is about half the time it doesn't even ring, I will just all of a sudden have the recording as a new voicemail. I really wish I could talk to somebody there!

  16. #16
    Veteran Member Four Rings INTEGRATION's Avatar
    Join Date
    Sep 15 2006
    AZ Member #
    11474
    My Garage
    2006 A4 2.0T Quattro 6MT
    Location
    AWD_4TW

    Re: Strange Audi Phone Calls....

    I had these guys call me twice already. The second time they called I started yelling random jibberish into the phone, ranging anywhere from high pitched squeals to deep low mutterings. Knowing how to speak 6 difference languages must have helped too considering I never got a call back again.

    2006 Audi A4 2.0T Quattro 6MT S-line

  17. #17
    Veteran Member Four Rings 1sicknickel's Avatar
    Join Date
    Feb 11 2004
    AZ Member #
    45
    My Garage
    My laundry, old records, tools
    Location
    Orange County

    Re: Strange Audi Phone Calls....

    That is fucking annoying that Audi is giving away our information
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  18. #18
    Awaiting Confirmation Four Rings
    Join Date
    Feb 29 2008
    AZ Member #
    25864
    My Garage
    2006 A4 2.0T Quattro, Dolphin
    Location
    San Francisco Bay Area

    Re: Strange Audi Phone Calls....

    Quote Originally Posted by INTEGRATION View Post
    I had these guys call me twice already. The second time they called I started yelling random jibberish into the phone, ranging anywhere from high pitched squeals to deep low mutterings. Knowing how to speak 6 difference languages must have helped too considering I never got a call back again.
    LMAO

    Quote Originally Posted by 1sicknickel View Post
    That is fucking annoying that Audi is giving away our information
    It's the DMV's fault, not Audi; I think what these telemarketers do is find out the year of the car, and assume our cars only have a 3 year/36k mile warranty - proves how stupid they are not to do some simple research to find that our cars have better. I highly doubt dealers would misrepresent a warranty period they are familiar with, but then again..............

    Gotta be honest, I wasn't expecting this many replies! Sorry to hear this has been such a nuisance for everyone, but at least we're gettin' it out in the open now.

  19. #19
    Veteran Member Four Rings enigma1406's Avatar
    Join Date
    Sep 17 2006
    AZ Member #
    11586
    My Garage
    2013 S8 | 2006 S4 Widebody | 2014 Q7
    Location
    Houston, TX

    Re: Strange Audi Phone Calls....

    Quote Originally Posted by 1sicknickel View Post
    That is fucking annoying that Audi is giving away our information
    If it were Audi giving out info don't you think they'd at least know how long the warranty should last? Including CPO etc...

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