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  1. #1
    Senior Member Two Rings
    Join Date
    Jan 25 2008
    AZ Member #
    24568
    Location
    chicago

    locked key and Audi roadside assistance !!1

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    Ok so last nite i locked my self out my car by leaving key in my trunk.Since i was 200miles away from my house i abviosuly coud't just get a spare so i called an Audi roadsite assistance they send out this guy who litery did't know shit. He was asking me where is a trunk button for the car and button to open a car(you know this button that opens all the doors) So they send out a guy to work on my a4 that those not abviously know anythink about a car definitly not expected since he was send out by a Audi roadside. So he started to work on my car by bending out a driver’s window putting wedges and other staff and then he started reaching to a release trunk button with a long metal rod and from time to time trying to pull door handle with the same rod. (he didn’t tried to press open all door button with seems easy) so after watching him for some time and getting frustrated by seeing how he worked on my car (not gentle at all) my friend asked if he can give it a tried Audi technician replied "Be my guest" My friend managed to get the door open literally in like 2 minutes(By puling door handle with a rod) while other guy couldn’t do in like 40min. Iam convinced that audi has send out a guy that never worked on any of our cars woho go audi roadside assistance. I really value my car and take great care of it I thought that audi roadside would do too. I expected audi to send some guy with machine that would open my door by making a new key or something. Instead i was left with this!! My car was in like new condition i only had some scratches on my rims other than that LIKE NEW no dents no nothing. I called audi right away to make a claim but claim department is closed on Sundays so i will give them a call tomorrow
    ohh and top of all this guy never checked my ID!!!!!!!!! he would trie to open it for anybody!!




    Last edited by marcink99; 07-13-2008 at 09:04 PM.

  2. #2
    Senior Member Two Rings Raymax_2.0t's Avatar
    Join Date
    Jan 01 2008
    AZ Member #
    23784
    Location
    Tulsa, Ok.

    Re: locked key and Audi roadside assistance !!1

    Damn, that sucks. Why did your friend wait so long to step in?

  3. #3
    Senior Member Two Rings
    Join Date
    Jan 25 2008
    AZ Member #
    24568
    Location
    chicago

    Talking Re: locked key and Audi roadside assistance !!1

    Quote Originally Posted by Raymax_2.0t View Post
    Damn, that sucks. Why did your friend wait so long to step in?
    at first he was not around. Besides its not like he opens cars for a living he tried for fun.

  4. #4
    Senior Member Two Rings
    Join Date
    Jan 25 2008
    AZ Member #
    24568
    Location
    chicago

    Re: locked key and Audi roadside assistance !!1

    did anybody filed any complains with audi roadside assistance?

  5. #5
    Registered Member Four Rings
    Join Date
    Jun 14 2007
    AZ Member #
    18796
    My Garage
    2007 A4 2.0T QM 2008 A8L
    Location
    New York

    Re: locked key and Audi roadside assistance !!1

    I bet you have a headache almost as bad as I do from trying to read though that pile of text...

    Good luck with the claim.

  6. #6
    Veteran Member Four Rings cstarky15's Avatar
    Join Date
    Feb 16 2008
    AZ Member #
    25325
    Location
    Oakdale, MN

    Re: locked key and Audi roadside assistance !!1

    that sucks man. good luck with AoA and lets us know what they say!
    The usual things!!


    Resistor Install

  7. #7
    Veteran Member Four Rings gaede's Avatar
    Join Date
    Jun 06 2008
    AZ Member #
    29624
    My Garage
    fourbanger
    Location
    Carlsbad, Ca

    Re: locked key and Audi roadside assistance !!1

    that is garbage man, i remember locking my keys in my first car (96 impala ss) and was in the same boat as you. check your door because i remember seeing mine bent out a little/no longer flush after using the wedge. good luck with your claim

  8. #8
    Veteran Member Three Rings quattro.it's Avatar
    Join Date
    Mar 24 2008
    AZ Member #
    26817
    My Garage
    2004 BMW R1150RT
    Location
    Bellevue, WA

    Re: locked key and Audi roadside assistance !!1

    Apparently your Audi roadside assistance is provided by a generic third-party vendor and that is why he didn't know s**t about what he was doing. One would think that in Chicago there would be vendors for this with technicians that know how to deal with German cars. That's too bad, I'd seek compensation or repair for the damage he did.
    2007 A4 2.0T quattro Tip S-Line Titanium / Lava Gray / APR 91 /

  9. #9
    Established Member Two Rings hyethug000's Avatar
    Join Date
    Sep 27 2006
    AZ Member #
    12056
    My Garage
    Audi A4 B7 CVT
    Location
    Los Angeles

    Re: locked key and Audi roadside assistance !!1

    roadside assistance hires a third party which is the nearest in your current location

  10. #10
    Senior Member Two Rings PolishPete's Avatar
    Join Date
    May 12 2008
    AZ Member #
    28676
    Location
    IL

    Re: locked key and Audi roadside assistance !!1

    Awwww heck no. As soon as I heard/saw any damage occur, I would have stopped him and called them again. They F'd up your car!! Hope they fix it for you. Keep us updated.
    2008 A4 2.0T Quattro Special Edition / 35% Suntek Tints / APR Software / (Lease Ended)
    2007 RS4 / 35% Tints / APR Tune / More To Come

  11. #11
    Senior Member Two Rings
    Join Date
    Jan 25 2008
    AZ Member #
    24568
    Location
    chicago

    Re: locked key and Audi roadside assistance !!1

    Quote Originally Posted by PolishPete View Post
    Awwww heck no. As soon as I heard/saw any damage occur, I would have stopped him and called them again. They F'd up your car!! Hope they fix it for you. Keep us updated.
    Yeah i know but you see this happened at 2am in highland wi. In the middle of the campground. It was dark i did't see shit till the next day.

    i called audi road side. They are suppouse to forward my claim to diffreant department and give me a call in couple days.

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