What would you do?? Problem with a sale from another member?

**Dr.Duct** · 06-15-2008 06:29 PM

Curious as to your opinion's..

I sold an ECU to a guy on the forums. Apr single program.

I never had a problem with it, no check engine light.. Pulled smooth and hard.

He said he got a CEL and it read multiple misfire. My original assumption was that the increased fuel/boost etc. could of just made a small previous problem appear..

He now just sent me another PM saying that hes getting a code for memory module as a bad ECU. Diffrent from the code he originaly said was?

What would you do? Im not going to give a name because the guy is being pretty cool about it.. Im just trying to be fair.

Possibly file a claim with ups? doubt it could be damaged during shipping, but worth a try.

**HotSauce** · 06-15-2008 06:35 PM

Did he do a throttle body adaptation?

Try the ECU in another car? I'd do a little more troubleshooting.

**Dr.Duct** · 06-15-2008 06:38 PM

Originally Posted by HotSauce

Did he do a throttle body adaptation?

Try the ECU in another car? I'd do a little more troubleshooting.

same thing i was thinking.. Its not way something that just randomley happened.

**JMTx86** · 06-15-2008 06:39 PM

Originally Posted by HotSauce

Did he do a throttle body adaptation?

Try the ECU in another car? I'd do a little more troubleshooting.

Trying the ECU in another car would be what id do

**mholme** · 06-15-2008 06:42 PM

I had the same issue when I bought a used APR ECU. It was my car at fault, multiple misfires and a huge boost leak. I did the adaptation, found my leaks and all was good. I doubt it was damaged in shipping and UPS only covers up to 100 bucks, unless you bought more.

**Dr.Duct** · 06-15-2008 06:49 PM

Originally Posted by mholme

I had the same issue when I bought a used APR ECU. It was my car at fault, multiple misfires and a huge boost leak. I did the adaptation, found my leaks and all was good. I doubt it was damaged in shipping and UPS only covers up to 100 bucks, unless you bought more.

I doubt it as well.. I did get insurace im pretty sure though.. Shipped out a few ECUs, turbos, etc so ill have to double check

**big_greasy_taco** · 06-15-2008 06:53 PM

Sales on the forums are implied As-is... I would guess the problem is on his end though, I doubt banging a box around is going to damage a padded ECU to badly.

**Dr.Duct** · 06-15-2008 08:45 PM

Originally Posted by big_greasy_taco

Sales on the forums are implied As-is... I would guess the problem is on his end though, I doubt banging a box around is going to damage a padded ECU to badly.

yeah i know they are but i want to be as fair as possible and dont want anyone that i sale to, to feel like theyve received the short end of the stick.

certainly ups prolly didnt cause it unless their was alot of moisture or something but its a possible solution that would hender a more positive solution for both parties.

**exorcet** · 06-16-2008 09:59 AM

It has to be something with his car. The added boost and other aggressive timing/fuel settings just exposed a pre-existing problem with the guys car.

i think if the ECU and/or "code" were 'damaged' the car wouldn't even start or run. only way to be certain though is to test in another car.

**ny02s4** · 06-16-2008 10:20 AM

tell him to find a local APR dealer and see if they can find anything wrong with the ECU/Program. Otherwise its his problem to deal with not yours.

**Dr.Duct** · 06-16-2008 11:41 AM

he told me he contacted one via email yesterday and they said it was a common problem. I looked the shop up and it wasnt autorized by APR so I told him to call APr.. He said he did and they told him it was a common problem with the T box and it would be $175 to fix.. Something just doesnt add up here though. It was fine when I sent it out..

I might just give him his money back minus the paypal and shipping.

**Skydive@AI** · 06-16-2008 01:24 PM

Originally Posted by Dr.Duct

he told me he contacted one via email yesterday and they said it was a common problem. I looked the shop up and it wasnt autorized by APR so I told him to call APr.. He said he did and they told him it was a common problem with the T box and it would be $175 to fix.. Something just doesnt add up here though. It was fine when I sent it out..

I might just give him his money back minus the paypal and shipping.

If it's the APR "Checksum Error", then it is not common, but not uncommon either. I replaced a couple of modules under warranty when I was working for an APR reseller. It is an indicator of an EEPROM fault on the module itself.

-Michael.

**obijohn22** · 06-16-2008 04:45 PM

If you refund paypal money the paypal fees are credited back to you anyhow. But sorry to hear about this situation. Let us know how it turns out. I vote for trying it in another car and then you will know for sure. Plus, your purchaser will know and not have any bad feelings. Sounds like you are a stand up guy, that is what we need when dealing with internet sales. good luck.