Help Possible Dealer Screw Up

[Asimko]

I just bought an 06 A4 S-Line and part of the deal was the dealer would install the xm tuner. Does anyone know how the xm would function if this cable was not switched? I recieve about 4 stations, but everytime I call xm to program it the unit never picks up the new stations. I know the antenna works because I can listen to the preview stations I just cant get it programed. My dealer is an hour away so I would rather not drive there to have them fix it. I used to do this stuff for a living so I im not worried about fixing it myself just looking for a little insight. I have no access to the car right now because I am at work and it may rain later, so who knows when I can take a look. If its the cable it would be great but if not its most likely the tuner and off to the dealer I go. Any assistence would be greatly appreciated. Thank you

[jahciple]

don't you have to call a number first to activate the other channels?

[Asimko]

I did that a total of about 10 times and had the car in a different location each time but no luck. XM told me that a last resort they would send a stronger signal and see if that helped, but yet a gain nothing. Dealer said to bring it in but just didnt know if anyone had any ideas or had the same issue.

[Quigaboo]

If you switch that cable you will probably get NO channels at all. You can give it a shot but i doubt it will work. Might have a bad receiver. !

[A4_cabrio]

Hid you leave the receiver connected long enough for the data to be downloaded?
It took me a great time before my receiver linked up and got all the channels.
Did you use the right serial number?

As long as you receive channels - you are fine cables/connections(wise).

[Asimko]

Yes I left the receiver on for 3-4hrs each time when they attempted to send the signal. I thought of the wrong serial # because there was a 0 that i thought might have been an O but they ruled that out over at XM. From what A4 Cabrio said it sounds like a bad receiver. I even tried unpluging the receiver and so it would reset but that didnt work either. Thanks for the help I may still look at the cable but looks like im going to the dealer.