Interior Peeling Off

[Lets Go]

Is anyone elses center console, radio ruber or window switch trime rubbing off?

I have a 03. the soft rubber feel of the center console, radio nobs and door panels is peeling up or rubbing off . you can see the cheap shine of the hard black plastic under it.

I'm easy on the car I don't use harsh chemicals on the interior.
I've had Hondas, Jeeps, Rovers, and Bmrs and not a one have had this problem after a year . the dealer gives me the dumb look and answer. "Thanks Anchor Audi"

Any suggestions? If anyone from AOA reads the forums you need to fix this.

[JoJo]

My window switches peeled and were fixed under warranty. Center console, not so lucky. Same peel, but the dealer didn't want to fix it under warranty. Go back to the dealership and bitch. Remember, all parts are covered for the first 4 years/50k miles (except for tires), so that includes your interior pieces.

[Bossman]

Call AoA if you have to. Not that they ever do much, but this way the problem is logged. When the problem becomes worse, you can go back to them and take them to small claim court if you have to.

[Apokolyptic]

I have that problem too. The plastic on the center console is peeling off. My dealer wouldnt fix it under the warranty either.

[greenkawasaki]

Hey,

I just bought my brand new car about 3 days ago, and I just noticed that the rubbery plastic cover on my ESP button is already chipping off. What the he**. I thought Audi were known for their "exquisite" tactile interiors. I'm gonna go to my dealer soon about this problem. It must have been like this before I even picked up the car as I haven't touched that button yet.

Otherwise, I'm still very happy with the car! Couldn't complain about anything else!

BTW, can the dealer just replace the ESP button, or is it center console/radio/cup holder/card holder all one piece?

[ungucpho]

the ESP button can be switched, its an independant piece

[greenkawasaki]

Originally posted by ungucpho
the ESP button can be switched, its an independant piece

Thanks for the reply! That's great, I didn't want to go into the dealership asking for an entire center dash.

[teknik]

I had my radio replaced under warranty once...

audi tech says audi sure likes to paint plastic now....

[HyperM3]

Actually, a few days ago I noticed the plastic ring at the top of my shift knob is flaking. One of those things that catch your skin funny and you feel it every time you shift 1-3-5. I can only assume its from my ring though because it sits right on the shifter when my hand is around it.

[Elberoth]

Same problem here.

[JoJo]

we should maybe get some sort of a list going with who has what peeling, and what your dealership won't cover, and we can start a letter writing campaign. Never know, it might work.

[Lets Go]

Thanks guys I'm going to print out this forum and take it into the dealer and Bi@#h. we should file a complaint if everyone has the same problem AoA needs to fix things.

[thisISwiLL]

some of my window switches peeled off....and my "business card" holder had lil spots peeled off....

so you guys are saying these are covered under warranty???

[Lets Go]

HyperM3 its not your ring I had the same problem
the replaced my entire boot with the chipping ring under Warranty.

[HyperM3]

Originally posted by Lets Go
HyperM3 its not your ring I had the same problem
the replaced my entire boot with the chipping ring under Warranty.

Good to know, thanks.

[Diesel'S4]

i had this issue on my 2000 Jetta... that rubber coating or whatever it is tends to wear on parts that see alot of rubbing...

i'm thinking about wearing white gloves from now on...

[Infamous 1.8T]

same thing happened on my window switches and starting on my a/c unit.

[lawong]

My center console and window buttons had begun to peel last year and they were covered under warranty. I believe that AoA change the policy on new 2004s. I believe the interior trim is only covered for the first year/12k miles now. I believe that 2002-2003 models are covered for the first two years/24k miles.

[Bossman]

no sooner after I wrote the last response, I notice the silver ring on the shift noob to be peeling as well. It's quite annoying when I shift..

[Meesh]

my cigarette lighter, well when you cant see the lighter, that part is peeling like mad, im afraid to touch it.

[madrussian]

lemon. your interior is a sticker!

[Mark]

interior wear and tear in only covered by AoA for the first year of ownership . . . I ran into this problem as well. If your dealer is cool enough, they might fix it though.

[JoJo]

Originally posted by Mark
interior wear and tear in only covered by AoA for the first year of ownership . . . I ran into this problem as well. If your dealer is cool enough, they might fix it though.

is this written anywhere in the owners manual or anything like that?

[Mark]

Originally posted by JoJo
is this written anywhere in the owners manual or anything like that?

not that I know of. I was originally under the impression that 4years/50k covered everything; I was extremely disappointed with AoA when I ran into this problem. I called the national headquaters and got the same response.

[Lets Go]

Hey anyone else out their having this problem ??
If we make a big enough stink. I'm calling AoA on monday. I'm going to mail them the complaints from the forum.

They don't need another "60 minutes" special .
or shame on you for 30 some odd grand we should not have this probledm

[Mark]

my problem is a bit worst then most . . . seats cracked at 25k miles. They ordered the part and initially where going to replace the seat cover under warranty. When they placed the warranty service in with AoA a red flag went up . . . the deal was if I wanted a new seat I had to pay for it.

one year for all interior parts except seat stitching. theoretically I could rip the stitches out and they would replace the seat. go figure . . .

[Lets Go]

Do you use Lexol on the leather . I do my interior Once or twice a month.

[Mark]

Originally posted by Lets Go
Do you use Lexol on the leather . I do my interior Once or twice a month.

I've been using lexols Vinylex leatherette cleaner ever since I noticed the start of the crack.

[wombatt_0]

omg me too. my window switches are peeling too i can see the grayish white plastic under the black paint. i'm pretty much screwed on this because my warranty is long gone.

[lcapoun]

I every EVERY PEEL YOU GUYS DO.. for the windows I juss blacked it back up lol, same for the center console, I juss completely peeled it to make it look like one color, its not bad if u ask me, but my biggest problem is the business/coin slot.... it broke... I can slide it in, but if I push it, it wont come out... sux!

[Lets Go]

We need help with this problem AOA!!!!

[lawong]

Originally posted by Mark
I've been using lexols Vinylex leatherette cleaner ever since I noticed the start of the crack.

I've used Vinylex since day one on my leatherette and I still had the same problems. Tears in my seat, peeling interior. When I asked the Audi rep (who came out and had to approve the repair) if its not going to be covered under warranty, what could I have done to prevent this problem. My service advisor recommended that I use Vinlyex to clean and condition the leatherette. I did this monthly up until the point where I brought in for service. Obviously it didn't help. At that point, the Audi rep approved the repair. Even though the Audi rep approved the repair, I think my dealership ended up eating the cost as they might not have gotten the warranty reimbursed.

Another good time to bring up this point... don't make enemies with your local Audi dealership and befriend your service advisor. Ultimately, he/she will be the one who will go to bat for you for any potential warranty issues.

[Lets Go]

some numbers to call are Audi Customer Relations
1800 822 2834

And also Council of Better Business Bureaus Inc
1800 955 5100
If enough people call we may be able to change things.

[wsdfOO]

i might be able to help in this situation. sorry this is helpful to so-caler's only (that is, unless your willing to drive). is there a way we can get a list going to find out who has what peeling off their interior?

[Lets Go]

Speak on it let the cats on the east know .We'll do the same on this died if possible.

[F16HTON]

My car is completly covered for 50 thousand miles under Audi's warranty. Every item I have complained about has been replaced free of charge, with a free loaner car when my service is done. sometimes you may have to wait for parts to come in, but Audi still as the best warranty in the automobile business according to J D Powers.

[wsdfOO]

Originally posted by b6quattro
My car is completly covered for 50 thousand miles under Audi's warranty. Every item I have complained about has been replaced free of charge, with a free loaner car when my service is done. sometimes you may have to wait for parts to come in, but Audi still as the best warranty in the automobile business according to J D Powers.

amen to that. i tell people all the time of my warranty stories, and people get amazed.

[Mark]

Originally posted by b6quattro
My car is completly covered for 50 thousand miles under Audi's warranty. Every item I have complained about has been replaced free of charge, with a free loaner car when my service is done. sometimes you may have to wait for parts to come in, but Audi still as the best warranty in the automobile business according to J D Powers.

you are lucky in this regard.


interior peeling, seats cracking . . . they all should be covered under the 50k/4y warranty.

but they aren't, which isn't cool at all

[Lets Go]

Have you guys had any interior work done past the 1st year? My shift knob was replaced at the year mark after that.

Sorry sir it's normal wear.

[audia]

same problem here.

My headunit area is peeling like crazy now. i spoke with the service department several months ago. Basically, they told me "the lotion or chemicals on my hand is causing the paint."
also, they said the cupholder, poorly positioned right over the headunit, may have spilt liquid onto the peeling paint area.

as far as what they have fixed under warranty:
the poorly misplaced cupholder due to a broken hinge thingy.