Originally posted by BoostTed
They probably told Eurospec to not say anything or lie. Probably told them that if the public knew the truth about the situation they would less likely to sell as many turbo kits, so that would mean less business for them and Eurospec. Biggest losers in this situation are the consumers who wont know what they are getting.
From
http://forums.vwvortex.com/zerothread?id=1297781
The story behind my turbo upgrade and Ecodetunning !!!!!!!!!!!!!!!!!! 11:27 PM 3-18-2004
Here you guys go. For everyone who is thinking of purchasing a EO5 turbo kit from Ecodetuning. This story is all true ,if you guys need more info let me know and i will do my best to provide it. The point of this is so other people don't get screwed on this turbo kit.
I know that this is long but please read tru this , or at least read the last part in bold. Thank you head of time.
Here is my experience That I have had with Ecodetuning and the E05 turbo .
My Name : Juan Galindo (VdubHomie)
Occupation : Technician (ASE & VW certified)
Vehicle #1: 1988 Jetta ( VR6 )
Vehicle #2: 2003 GTI (20th Jazz blue)
When I had barely gotten my vehicle 2003 20th anniversary GTI i said to my self that i would not modify it, because i already had a modded vehicle 1988 Jetta VR6. And I had already done what i wanted , which was to get 1st place at a dubwars event which i accomplished last year at dubwars. Anyways my "no mod"resolution only lasted 1 week. Like everyone else I had heard of this new "chip" so I called REVO and decided to try it out. The only distributor of REVO at the time in Socal was or is ECODETUNING. They were having some special for Socal members , so I called David S. and set up a day or appointment for my soft-wear install. For around 500.00 dollars I got the REVO software install and a 4bar FPR, I already had a k&N in the air box. After driving to Irvine from San Diego David installing the "Chip" , he said go drive the car around and see how it feels. To me I did not feel any better, when I got back from my test drive I told David and he said no, its probably because the car is heat soaked from the drive up here. I told him that I didn't think so. So he said ok I'll test drive it and we will see. He drove it and he concluded that it didn't feel that the "chip" was fully in the system. So he deleted the chip and put it back to stock then he re-flashed the ECM and test drove it again after 3 tries it finally felt like there was an actually chip in the car. So i left for san diego and enjoyed the drive home. But that wasn't enough to me , the car was not as fast as my 1988 VR6 and I needed more power.
I called David again and ask him what other Mods i can do to my car. He started to talk to me about this EO5 turbo that was brand new and nobody in a VW has had it in the 1.8T motor. David said it was like a KO4 but even better , he said that " this turbo is more reliable that a KO4 and will produce more power" Said approx 250 horse power to the wheels. I was intrigued by this and wanted to know more , we talked about it for like about a week or two. So David came up with this, He needed to do some R&D (research and development) on this turbo so he can start selling this particular turbo kit. David said that he would sell me all the parts for this turbo kit and some other items that I needed for the kit at his price and in return, I would have to advertise by word of mouth about the turbo kit and the way it performed. So i said yes that sounds good to me. But i told him that i would not lie to people about the results i got, since there is many people that take my advise seriously because of my occupation and my credibility.
So We set up a day to do the install up in the LA area around the beginning of September. So I went on a weekend and spend all day up there myself and David we both installed all the parts in the Vehicle, which consisted of a Cold air intake, VR6 MAF, Samco turbo intake boot, Samco Pressure hoses, forge side mont inter cooler, injectors, Spark plugs, forge diverter valve, Neuspeed down pipe, Neuspeed cat back exhaust, boost guage, and EO5 turbo. It definitely had more power that the set up i had before. It was nice, But i told him until i see some numbers on the kit I am not going to advertise this, so when they asked me about the turbo i would say yea this turbo feels nice and they would ask me how much power it makes i said i don't know we haven't put it on a dyno yet to see what the car does and don't know what Numbers it produces but Davis said about 250. And alot of people were amazed. But i still had to get the turbo tuned. We were waiting for a guy from REVO to come down and tune the soft-wear for this turbo. When this guy arrived David said he need me to take the car over to LA to Get it tuned. It was on a Monday and I had to take the day off of work for this so i did, my friend and i went up there he took his car just in case, I gave him the car early in the morning and David said to leave the car and go spend the day around town and maybe he would need the car 1 more day but he would let me know later. So i go back like at 6:00pm and he said "yea we weren't able to even start your car but we will probably get on it tomorrow" so i left him the car and went back to san diego. I had to leave the car up there for 1 whole week and when to pick it up again the next weekend. It felt like it was a little better. On the drive back a hose came off on the piping so it started to run crappy. Next day i fixed the boost leak and it ran good.
David called me and told me about a Dyno day at Dynamic Racing solutions on December 14 2003. SO i drove the car over there and we finally put the car on a Dyno. This was also with a ATP front mount 1ST run was the best on 91 octane Horsepower was 197.9 & Torque was 257.3. Its was good torque but the Horsepower wasn't the best. And these numbers weren't what David had told me the turbo would produce. This was very disappointing to me. David said oh don't worry don't worry their Dyno probably is not tuned or something else is wrong with the Dyno. So on our second run we put 104 octane i think not sure,but it was over 100. And David Moved all the settings on the software with the SPS3. Horsepower 187.3 & torque 236.3. even less power. That to me seemed very bad. I left very disappointed. Funny thing is I went to dyno day on 03-07-04 at eurosport and there was a black jetta with very little mods that put out 208HP and 244torque. That to me was impressive and honestly wanted to do the mods he had done. I mean it was the stock ko3 and was pushing a good amount of power.
Soon after that I was driving to work one day and my car stopped boosting completely I figured it went into limp mode. So i pulled over turned off the car removed the key and started the car again , still no boost on guage and i could not hear a boost leak either. The car was not making any power. Got the car to work and started to drive my other car. I checked out the car on the weekend and removed the intake and down-pipe and could see some of the fins were damaged on the exhaust side. The intake side of the housing was scored from the compressor wheel. I proceeded to remove turbo to visually check the damage. I found the shaft had excessive play up and down and i also found a fin missing on the exhaust side and the rest of the fins cracked and had material removed. The intake compressor wheel was fine.
I called David at Ecodetuning and told him what i had found. Told him that the turbo is done and it was a POSS. He said well it will be fine that i just have to ship it back to the manufacture (Eurospec) and that they would either fix the damaged parts or simply replace the turbo. So i said oh ok that sounds good to me. I personally shipped the turbo to eurospec and had to wait and see what would happen. I didn't get a call until like 2 weeks later from David he said that they were very backed up at eurospec and haven't had time to get to my turbo. So i said ok then i guess i have to wait like another weeks or so. A week later i got a call from David again he said that they had taken the turbo apart and told him the exhaust housing showed signs of extreme heat fatigue. David also told me that eurospec was not going to warranty the turbo, and that he could not do anything about it anymore and that I would have to contact eurospec personally and talk to them.
So i attempted to called ED(sales person at eurospec who had been in communication with David) but was not there. I left him a detailed message of who i was and why i was calling him and told him to give me a call back on my cell phone. He never called me back so I called him again and no answer. So i called David and told him this guy was not returning my calls. He said well then contact Steve and eurospec. I sent Steve an E-Mail with the same concern and told him about his employee and the way he had treated my and not returned my calls , I also told him to call me on my cell phone. He didn't call me either , so i called him and finally spoke with someone. He said that to to the fact that the housing was damaged from excessive heat and that led them to believe that the turbo was being over-boosted and that possible the software was not right for this turbo.
Steve at Eurospec said that even though it was not Eurospecs fault that the turbo is KO'd they will sell Ecodetuning another EO5 turbo at half the cost, so Ecodetuning would only pay 450 for the rest of the Turbo so that I would be a satisfied customer. When i got of the phone with Steve i called Dave at Ecodetuning and told him what eurospec had told me. David said that he was not going to pay anything because it was not ecodetunings fault. I told him he needed to take care of this situation and me, his customer. And I started to tell him off, because of all the money I had spent with him and the trust that I had put in his company Ecodetuning. The next day he told me this , "bottom line of you want another turbo it is going to cost you 450.00 and that's it , I am not going to pay one cent".
I got furious and was really pissed of. I called Steve again and told him the information, he said that this was not right of ecodetuning or David. He then said he would offer me the same deal, seeing as how David would not step up to his responsibilities. I told him that he was right and i did not think David was being very professional about this.
I bought another EO5 turbo from David at 450.00 and I told David I was no longer going to do business with him or his company I also told him i was going to post all over forums about the way he has treated me and his service. Many people were complaining about this but i never said anything to back either side up, now that it has happened to me i really hope that someone will read this and learn from my mistake.
In conclusion David at Ecodetuning screwed me over on his EO5 turbo kit , which I was doing the R&D for. He always tries to blame something else for things that don't go the way he thinks, or says their going to be. The software version that he is selling with the EO5 turbo kit was tuned by a guy from Germany from REVO, but was not dyno tuned, it was "ass/butt dyno tuned"(meaning how it felt when your ass was in the seat)it hits/spikes about 25 to 28 psi and will hold about 22 psi until red line which will start to taper off at 5500rpms to about 15psi. According to Eurospec the Eo5 optimal range is 18psi, any more would be overworking the turbo and may cause what happened to my Eo5, The rod bent and all the exhaust fins are torn/broken. After a 3 month use of this turbo and software. The REVO software, for the 1.8t stock ko3, he sold to who knows how many people until approx December 2003, does surge, I had it in mine and it surged , I told David and said it could not be. But many other of his customers have told me the same thing, that the boost surges.
I don't know about you guys but If David at ecoodetuning screws the guy that was doing the Research and development for his Eo5 turbo kit, And don't take care of his customer, Or fixes the software and still sell this turbo Kit as is when I had it in my car , then I would not take the chance with Ecodetuning at buying their Eo5 turbo kit.
----Eurospec admitted there was a failure before, why not again?---
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