Help - B7 RS4 Installed new Pioneer head unit, no sound on phone calls

[oxblood8]

Hi all

So just installed a new Pioneer head unit (https://www.pioneer.com.au/shop/car/dmh-z5350bt/). I used Aerpro wiring harness adapters as per the following kit (https://aerpro.com/fp9202k)

Spotify works, Bluetooth audio works if i play music from the phone, no problems.

However when i want to make a phone call either with Android Auto or just bluetooth, there is no sound at all coming through the speakers. If I call someone, I cannot hear the dial tone and once they answer, they can hear me fine, but I cannot hear them. If they ring me, no sound comes through the speakers.

I've trawled the net looking for solutions but nothing has worked, thought it would be a setting on phone or headunit but I'll be damned if i can find anything.

Have tried using Android phone (using Android Auto and straight bluetooth) and iPhone (only straight bluetooth) and neither work.

Anyone have any ideas as to what may be wrong? Is there some trickery with the Bose unit?

[MugelloB7RS4]

That's odd. I have a pioneer unit also and it worked without issue. I used wiring from enfig.com but it seems really odd that you can use the bluetooth for audio but not a phone call.

At first I was wondering if the incall volume on your phone was down, but sounds like you tired multiple phones.

There shouldn't be anything that's bose specific. It was was the bose system, you likely wouldn't have output at all.

[oxblood8]

Got it sorted, originally i thought it was Standard vs Network mode so did a factory reset and changed to Network. Phone started working but then there was no music through the front speakers. Then realised I had the FR and FL RCA's plugged into the wrong ones on the back. Plugged in correctly and all working now.

Does anyone know whether we need to use Standard or Network mode?