View Full Version : Audi Loaners
DufraineMK6
02-06-2018, 12:22 PM
Just curious what’s the longest anyone’s ever waited for a loaner? I’m going on week 5 now. I’ve been patient as it was explained there was a surge due to recalls. I feel like I paid for this loaner when I bought cpo so why pay for an Uber. All this for some oil, cabin filter, and sunroof lube. 🤦*♂️🤦*♂️
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Never waited. Dealer always has one, but I do schedule to have one when I make the service appointment.
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ManyAudis
02-07-2018, 03:33 PM
I have never waited longer than one week.
shonseb
02-07-2018, 04:49 PM
I've had to wait up to a 3 weeks but can usually get in by then. There's no way they can't get you an appointment with a loaner after 5 weeks.
DufraineMK6
02-08-2018, 02:00 AM
I've had to wait up to a 3 weeks but can usually get in by then. There's no way they can't get you an appointment with a loaner after 5 weeks.
Call Chris at Audi Arlington and ask him why. I haven’t a clue but when I finally got ahold of a human being at Audi Tyson’s she knew exactly what I was talking about. This is my first Audi and Everything about this experience from the sales, Audi financial, Audi Chantilly, and even the car itself has been disappointing as shit.
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Works2shoot
02-08-2018, 04:59 AM
Audi Chantilly has been nothing but awesome for me.
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nj2016s5
02-08-2018, 08:33 AM
i called princeton audi to make my 15K/12 month service on monday the 5th (february) and they had an appointment with a loaner for tuesday the 13th, i felt it was reasonable. so far they have been GREAT with the service of my 2016 S5.
ColtS5
02-19-2018, 10:03 AM
Right when you mentioned Audi at Tysons.....I knew what the problem was. They, were horrible. Chantilly, was fantastic. Night and day.
Basileus
02-22-2018, 10:53 AM
5 weeks is entirely too long. I have only been to Audi of Tysons for parts purchases (I have a guy that does most of my repairs these days). Still, I have had work done at Arlington and Chantilly...I would recommend one of them, preferably Chantilly. They were great with me when checking out my car when I first bought it. Rockville Audi seems good also...dealt with them too. There are a few decent dealerships in the area that are good alternatives to what you are experiencing.
DufraineMK6
02-24-2018, 12:22 AM
Three weeks later and i haven’t even heard from my SA Chris at Audi Arlington who claimed he was going to talk to his manager about reserving a loaner and get back to me. Stay away from that loser and Arlington Audi if you can.
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I just called Audi West Chester and made a 10k service appointment on Saturday morning March 3rd. They have a loaner for me. The actually asked me if I wanted one.
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FuzzyHat
03-02-2018, 10:12 PM
I’m close to 2 months now. Been waiting for my RS3 to be released from port. Got a loaner from them early January. Just have a loaded A4.
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